Rated 3.3 out of 5 by 34
Rated 1.0 out of 5.0 by SadMom Would never purchase a frigidaire dishwasher again
I purchased this product on October 13, 2014 and had it installed on October 18, 2014. It looks great in my kitchen. The machine however started, and would not turn off. As such, we had to turn off the electricity in that section of the kitchen to have the machine stop. We called Home Depot and Frigidaire for service. The serviceman was finally able to make it to my house on Tuesday, October 28th and told us that the machine needed two new parts. When we called back to ask for a new machine, we were told "no" and that we must have the parts installed. We still have no dishwasher and no electricity in that section of the kitchen. I'm so disappointed in both Frigidaire and Home Depot on their responses to this issue.
October 30, 2014
Rated 1.0 out of 5.0 by ClaudiainMA Factory defective - no resolution after more than 21 days
Ordered this dishwasher online. Once installed it did not work properly and displayed a strange error message. Frigidaire couldn't trouble shoot over the phone and sent a technician who determined that it was factory defective. He told us that we will get it replaced with a new one. This happened over 3 weeks ago and we still have not been able to get a new delivery date or any kind of update from Frigidaire. They are now saying that they are still reviewing the issue to decide how to proceed and that they need photos.So why did you send an "approved" technician in the first place??? Piece of junk that doesn't work combined with extremely poor customer service. We have been washing dishes by hand and using paper plates for over 3 weeks. The 2 customer service reps we have been talking to REFUSE to escalate our calls to a manager or other department.
October 29, 2014
Rated 1.0 out of 5.0 by Jaci Worst Machine Ever
We had the exact problems that 2 other posters on these reviews had. Our first machine broke within a week - circuit board problem - the machine kept running and wouldn't turn off, and we also cut the electricity until a replacement could be delivered. The replacement isn't fairing any better. No matter how diligent we are in setting up the machine, (making sure dishes are nearly pristine before loading, using fresh dish soap tablets, making sure loading pattern nearly identically mimics diagram in manual, making sure cold water is out of the line before we start), more often than not, the dishes just are not clean and they have residue. Mind you, we keep the jet dry well full, clean the filters often, and use the normal cycle with high temp and sanitize features, as recommended by the manufacturer. We are wasting energy, because we keep the bottom rack practically empty in order to get at least our glasses clean. I will never buy another frigidaire product. This is less than 3 months old.
November 29, 2014
Rated 3.0 out of 5.0 by Star817 Works well
I thought it was defective when we first got it. I didn't see the child lock that makes it appear as if it's not working. It cleans dishes well but it doesn't dry well. Overall I think it's a good washer. My last house I bought the step up from this model. It was better but not worth the price difference. [This review was collected as part of a promotion.]
September 14, 2016
Rated 4.0 out of 5.0 by CaseyInOhio A significant improvement over our old dishwasher.
We bought this unit to replace a low-end dishwasher that was starting to have problems getting our dishes clean, and was VERY loud.
We picked Frigidaire not out of any brand loyalty, but mostly because all the other appliances in the house are Frigidaire (came with the house when we purchased it) and because it was a good value based on the features we wanted and the price.
This model is really quiet, at least compared to our old unit. When it's running, you have to be standing pretty close to it to hear it going if there is any background noise, like the TV. The only time it is noticeable is if there is nothing else on in the house, you are standing right by it, or at a couple points in the cycle. Even at it's loudest, it never hits the level of annoying or distracting.
The stainless interior and hidden heating element is great, and we have not melted a single plastic container lid. It always gets the dishes clean, as long as I don't over load it, unless something is really soiled.
My only complaint is that we have to be careful with how we load it. It might be due to the rack configuration or the size of our dishes, but even that is a minor complaint.
August 12, 2016
Rated 4.0 out of 5.0 by Tina in Mich It hasn't worked since it was installed.
Third device call this Friday. Hopefully this will take care of thx issue so I can use it.
July 13, 2016
Rated 4.0 out of 5.0 by Cajunconn36 Great job on dishes
We bought this dishwasher for a new home we purchased. Dishwasher does a great job cleaning. Very happy with this purchase....
July 10, 2016
Rated 2.0 out of 5.0 by kayakcutie I have had this 3 weeks. Didn't dry great so have another on order to replace, it is back ordered for 5 weeks. In the meantime the entire unit has stopped working so repairman scheduled this week so I can have something to use while waiting for the replacement. So far VERY disappointed. Hoping this was just a lemon and next one is all it was supposed to be.
July 13, 2016