Rated 3.8 out of 5 by 38
Rated 1.0 out of 5.0 by JMBeach BUYER BEWARE
Read reviews on other sites before purchasing this refrigerator. Made purchase based on good reviews here and 11 months after purchase the refrigerator has stopped cooling. Contacted Frigidaire warranty dept and technician came out to repair. Freon leak in the cabinet which can not be repaired and the unit must be replaced. Apparently this is a latent defect in the design of this refrigerator and a major problem. Many fail within first 2 years. Frigidaire warranty on this portion of the unit used to be 5 years but they have changed to warranty to 1 year. DO NOT PURCHASE THIS REFRIGERATOR WITHOUT THE EXTENDED WARRANTY or you will be disappointed. I would not recommend this product at all - no refrigerator should fail within the first year.
April 11, 2014
Rated 1.0 out of 5.0 by ABC3 Worst appliance I've ever bought
This very expensive freezer broke after less than a year. Frigidaire customer support originally said that there were no service companies available to fix this (Phoenix). Then a company was found, came out to the house (after close to a month) and said they couldn't fix it. A new company was found and we'll see what the prognosis is. Home Depot provides no support other than to give you Frigidaire's phone number.
November 9, 2014
Rated 3.0 out of 5.0 by erb Godd design , disappointing quality
We recently purchased 3 Frigidaire professional appliances for our new home as the Frigidaire units were the only ones we found that that had the features we required. However the refrigerator started leaking water out the bottom of the unit on day 2. I must say Frigidaire responded very quickly and replaced the defective parts. The trim kit we also ordered was a disappointment. Although it included rollers for the unit as the base unit has only floor pads, the trim kit was difficult to install and doesn't look that great when completed. As a functioning frige, after 3 weeks so far so good.
September 19, 2014
Rated 5.0 out of 5.0 by Tom Beautiful!
I bought the 17 cu ft version of the all fridge/freezer Professional Series and am still in awe of their performance. The ice maker is a fantastic add-on, go for it. With the trim kit it looks fantastic. The seal on the freezer is unbelievable, it actually vacuums itself shut. Both the refrigerator and freezer are quiet and the lighted interiors are so convenient. We entertain quite a bit and the convenience of having 17 cu ft of freezer capability is awesome, never mind the new 19 cu ft capacity. The five professional series kitchen appliances I purchased a year ago are part of the family, not to mention the front load washer and dryer we bought that have rounded out our home appliances. Way to go!
March 21, 2011
Rated 2.0 out of 5.0 by Raul Looks Great but Dissapointing
I purchased both units, the freezer and matching refrigerator for my new kitchen in my new home. The units look great since I bought the kit to have them side by side like the sub-zeros. But I have had trouble with both units. The icemaker on the freezer unit only produces 4 or five pieces of ice per day, not reliable. The refrigerator unit door seal became loose and practically fell off within 3 months of purchase. The door handle also became loose from the top. I wish the units worked as good as good as they look. I would not recomend anyone buying these particular models.
August 17, 2012
Rated 4.0 out of 5.0 by JazzyzGurl Great freezer
This is a great freezer and I'm very happy with it.
This is the second of this same freezer that I had delivered. The first one had a defect in the finish of the door. There were no issues with getting a new freezer to replace the defective one and the new one arrived within a week.
The finish of the replacement is beautiful and is finger-print resistant. The interior is well-designed and provides a lot of storage, while keeping things easy to see.
I was concerned that the ice maker is small - but it makes ice quickly and produces plenty of ice for our family.
The only flaw is that the freezer is a bit noisy when the compressor kicks in. It does quiet down, but in an open floor-plan house the noise of it is obvious.
September 26, 2013
Rated 5.0 out of 5.0 by Dagwood Awesome function and design
Our house was severely damaged from Hurricane Sandy. The entire first floor was flooded and had to be gutted. This meant all new appliances. So as we were designing our new kitchen, we wanted to go beyond the ordinary with form and function and decided on a 19 cubic foot Frigidaire refridgerator and matching freezer. They came recommended by our contractor, fit into our budget, and the reviews we found were good. We could not be happier as they meet the needs of our family of 5 and they get rave comments from everyone who sees them.
September 24, 2013
Rated 5.0 out of 5.0 by Gar442 Love it!!
Purchased this refrigerator/ freezer combo when I built my house in 2005. We love it......has been flawless in performance. The compliments and jealousy from others are constant when family and friends come over. The only issue I had is the large bottom door shelf is starting to crack. I don't recommend putting heavy items on this door shelf like a full gallon of milk. Otherwise this is a awesome product for the money. The ice maker in freezer also works great. Hope they never stop making these just in case sometime down the road I decide to replace them with new.
February 23, 2012