Rated 3.7 out of 5 by 43
Rated 1.0 out of 5.0 by Disappointed Great Look, Poor Reliability
Within a year of getting this fridge, it stopped cooling, Under warranty, the compressor was changed. It cooled for about 4 days, then stopped. Fridge was replaced with a new one, and now, 16 months later, we are back to having a fridge that does not cool (thank goodness we bought extended warranty). Given the other reviews and our experience, it is clear that there is a MAJOR problem with the compressor. Hundreds of dollars wasted in spoiled food. Buyer beware - this fridge is completely unreliable.
December 19, 2014
Rated 2.0 out of 5.0 by LeslieZ Broke just after one year
LOVED this fridge when I first got it. It got cold quickly and kept a very steady, cold temp. Suddenly, right around the year mark, the temp went down to 29 degrees and froze things, so we put the temp up two degrees and in two days the temp spiked to 55 and never got cold again. I contacted Frigidaire's authorized repair place they directed me to and was told that they won't honor a warranty repair as it's over a year from purchase (even though delivery made it less than a year). For the price you pay for this refrigerator, you'd expect more than a year's use...TERRIBLE quality, terrible product. Unless Frigidaire comes through with some magnificent solution to my problem, I will NEVER purchase one of their items again.
July 2, 2013
Rated 4.0 out of 5.0 by Happycustomer great price for commercial appliance
overall this is an awesone refrigerator. it works great and looks like higher priced appliances. I also purchased the same size matching freezer and if you put this on the right side of the freezer the doors both open from the center so it gives the illusion it is on big unit.
I only have one downfall to this appliance and that is it does not have much depth to the shelves because of the racks on the door but there is a lot of storage on the doors. Can't be perfect no matter what when it comes to storage.
I WOULD RECOMMEND THIS PRODUCT!
February 14, 2013
Rated 1.0 out of 5.0 by annie Stay far, far away!
Bought the fridge in 2012 with the freezer. Beautiful units, but Feb 2014, the fridge stops cooling. Had it repaired and Frigidaire did authorize coverage of the part, even though no warranty in effect, but I paid $368.00 for labor. June 2014, fridge stops cooling again. Just off the phone with Frigidaire, they will pay for the part again after the diagnosis, but not the labor (which will be about the same, I'm sure) and I can buy the extended warranty to cover labor and parts for two years for the discounted price of $177.00.
The people who fixed it in Feb. who were authorized by Frigidaire, are no longer are on their list, so got other names and the first call refuses to fix it and told me nobody will touch it, but the people who worked on it in Feb. who are no longer on the authorized list . . .
June 9, 2014
Rated 3.0 out of 5.0 by erb Godd design , disappointing quality
We recently purchased 3 Frigidaire professional appliances for our new home as the Frigidaire units were the only ones we found that that had the features we required. However the refrigerator started leaking water out the bottom of the unit on day 2. I must say Frigidaire responded very quickly and replaced the defective parts. The trim kit we also ordered was a disappointment. Although it included rollers for the unit as the base unit has only floor pads, the trim kit was difficult to install and doesn't look that great when completed. As a functioning frige, after 3 weeks so far so good.
September 19, 2014
Rated 5.0 out of 5.0 by Tom Beautiful!
I bought the 17 cu ft version of the all fridge/freezer Professional Series and am still in awe of their performance. The ice maker is a fantastic add-on, go for it. With the trim kit it looks fantastic. The seal on the freezer is unbelievable, it actually vacuums itself shut. Both the refrigerator and freezer are quiet and the lighted interiors are so convenient. We entertain quite a bit and the convenience of having 17 cu ft of freezer capability is awesome, never mind the new 19 cu ft capacity. The five professional series kitchen appliances I purchased a year ago are part of the family, not to mention the front load washer and dryer we bought that have rounded out our home appliances. Way to go!
March 21, 2011
Rated 2.0 out of 5.0 by Raul Looks Great but Dissapointing
I purchased both units, the freezer and matching refrigerator for my new kitchen in my new home. The units look great since I bought the kit to have them side by side like the sub-zeros. But I have had trouble with both units. The icemaker on the freezer unit only produces 4 or five pieces of ice per day, not reliable. The refrigerator unit door seal became loose and practically fell off within 3 months of purchase. The door handle also became loose from the top. I wish the units worked as good as good as they look. I would not recomend anyone buying these particular models.
August 17, 2012
Rated 5.0 out of 5.0 by Iowa I love my new refrigerator !!
Very stylish - very roomy - everything is very easy to see and get to. There is only one issue I had with the refrigerator and that was the butter dish lid cover had a huge scratch all the way across it. It left the factory that way because when it arrived at my home - it still had the plastic and the tape on it. I would like to call Fridgidaire and see if they can send me a new one.
September 24, 2013