Rated 4.1 out of 5 by 20
Rated 5.0 out of 5.0 by connie service/functions
i am on oxygen 24/7. in the past, i had to find my way down cellar to get on a different oxygen delivery system if i had a power failure. my neighbor had to take care of my gas generator as i am unable to do it. this wonderful generator has given me immeasureable peace of mind and being able to detect what is wrong from inside the house is awesome. philbrick's generators out of stratham, nh is my dealer and i could not ask for better service. all company of all types should take lessons from them as well as the team they have set up to install them from the electrician (s) to the fuel company. i am so pleased and happy. i will recommend this to anyone.
February 1, 2015
Rated 1.0 out of 5.0 by CB started having problems 2 months after warranty expired!
I have had this generator for exactly 4 years and 2 months (so warranty expired 2 months ago) and now I have a control board that needs replacing for about $300! I only have 172 operating hours on the unit, it has had all of its suggested maintenance and it is "exercised" once a week as the manual recommends. This unit has been pampered and 2 months after the warranty expires I have an expensive repair? Now I have no faith it will be there when I need it. Should have bought a generac.
July 29, 2015
Rated 1.0 out of 5.0 by ALAKA High failure and unreliable in any weather
System was professionally installed 6/11/11. Multiple failures in any weather, most recently in winter, the reason for emergency power, have a functional furnace in the winter. Most recent failure due to a frozen fuel relay. The whole product line was rushed to market. A. Akagi Plymouth Mi
March 2, 2015
Rated 5.0 out of 5.0 by BOBLEJ1 Installed 4 years ago and works very well
I live in a bedroom community north of Boston. Its been 4 years since installation and very few problems have occurred. I have it operating on natural gas which is the best option since it is less likely to be effected by stormy weather. The transfer switch works flawlessly. I hardly know when it switches from utility power to generator and back. is relatively quiet since I have installed it out back about 6 feet away from the house. The exercise cycle also works well and only a few minor faults have occurred. These were readily corrected with the help of your excellent phone support. It's also interesting to note that since I have installed this unit, we have not had a power failure for more than a few minutes at a time, so I don't know how well it will perform over an extended period.
May 26, 2014
Rated 5.0 out of 5.0 by MrComfort1 Great Features
We purchased this 7-29-14 & we're both happy that we did!
August 6, 2014
Rated 5.0 out of 5.0 by redbird7442 Life Saver
I purchased this G.E. backup generator because I have a daughter that has a need for refrigerated medication. If power goes out, her health cannot be jeopardized. This system gives the family peace of mind, and is a life saver when needed. It has performed flawlessly from the beginning and the small footprint is wonderful.
May 21, 2014
Rated 5.0 out of 5.0 by Ladyblue56 This was the best thing I ever purchased. I have had it for about 4 years now and the past year it powered my entire house several times. It reliable and totally dependable. Having my GE 10 kw takes the stress out of storms. I love it!!!!!
May 21, 2014
Rated 4.0 out of 5.0 by LeRoy0909 Happy with Generator
Works well, needed warrantee work after one year which is very costly. Defective ground on engine generator and defective control board in electrical control panel. Dealer honored the engine repair, not the panel. Very expense and not a DY project.
May 12, 2014