0011675403249
Discontinued

GE

Model # 40324HD

Internet # 202714559

Store SO SKU # 1000033176

13,000-Watt Air Cooled Standby Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch

This item has been discontinued.
The Home Depot no longer carries this specific product.

Frequently Bought Together

Product Overview

The patented Symphony II power controls provide a managed power solution that gives you access to every powered item in your home, just not at the same time by using power management modules, appliances are prioritized and turn on and off based on need and the electrical load placed on your generator

  • 4-year limited parts and labor warranty
  • Durable, rust-resistant galvanneal steel enclosure
  • Briggs and Stratton engine
  • Clean, stable power
  • Each generator system includes a transfer switch, 2-Symphony II power management modules, basic wireless monitor, hour meter, battery charger and oil

Info & Guides

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Specifications

Dimensions

Product Depth (in.) 
34.6 
Product Height (in.) 
38.5 
Product Length (in.) 
34.6 
Product Width (in.) 
39.4 

Details

CA (CARB) Compliant 
CARB Compliant 
Color Family 
Gray 
Commercial / Residential 
Residential 
Continuous Wattage 
13000 
Engine Displacement (cc) 
803 
Engine Make 
OEM Branded 
Generator Features 
Hour Meter,Low Oil Shutdown,Overload Protection 
Operational volume (dB) 
72.0 
Product Weight (lb.) 
540 lb 
Remote Monitoring 
Sold Separately 
Response time (sec.) 
30 
Returnable 
Non-Returnable 
UL Listing 
1-UL Listed 

Warranty / Certifications

Certifications and Listings 
1-UL Listed,CARB Compliant 
ENERGY STAR Certified 
No 
Manufacturer Warranty 
4 Year Limited Warranty including Parts and Labor 

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Customer Questions & Answers

68 Questions102 Answers

Customer Questions & Answers

13,000-Watt Air Cooled Standby Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
13,000-Watt Air Cooled Standby Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch

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4 answers

is the automatic transfer switch included in the price of the 13000 watt syphony II generator

This question is from 13,000-Watt Air Cooled Standby Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
Asked by
buck
June 10, 2013
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Answers (4)

Asked by
Long Beach, MS
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Home Improvement Profile: Professional
July 11, 2015
Answer: 
If your auto start is not working try this. Reverse the control wires. They are polarity sensitive. This is usually the fix. Make sure your control wires are shielded, and preferably in separate conduct. Good luck.
Patrick Benvenutti. bmwgenerators.com
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July 15, 2013
Answer: 
Yes the automatic transfer switch is included in the price.
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Asked by
Adam
New Jersey
June 11, 2013
Answer: 
Yes it is included as well as two high voltage 50amp load shedding modules...
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Asked by
Read all my Q&A
June 11, 2013
Answer: 
Yes. It comes with everything needed minus wiring.
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3 answers

My 13 kw generator keeps flashing FC-8 but the fuses in the transfer case are fine. What could be another cause?

This question is from 13,000-Watt Air Cooled Standby Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
Asked by
crimdog 3
upstate NY
January 18, 2013
Generator does not start automatically. When I press manual start it runs for 20 seconds then stops. Electrician can't find anything wrong.
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Answers (3)

Asked by
Lowell, MA, USA
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January 21, 2013
Answer: 
The Dip switches on the Symphony II have to be set for your generator, 1 switch has to be set at 10 and the other gas to be set at 3. When you don't set the dip switches the transfer switch doesn't know what size generator it is controlling and will show an FC- 8. code.
This is all in the Symphony II manual.
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Asked by
Lowell, MA, USA
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January 21, 2013
Answer: 
Hi Crimdog 3,
I looked over the code for FC-8 and what it is telling you is communication between the Symphony II
and the generator isn't working properly. I would check the connections between the transfer switch and the generator. There is a removable terminal strip in the generator, make sure that all the wires are in place and tight in the terminal and that the terminal strip itself is tight to the
Read More
Hi Crimdog 3,
I looked over the code for FC-8 and what it is telling you is communication between the Symphony II
and the generator isn't working properly. I would check the connections between the transfer switch and the generator. There is a removable terminal strip in the generator, make sure that all the wires are in place and tight in the terminal and that the terminal strip itself is tight to the pc board.
Was the generator set up working fine and then the FC-8 signal showed up or has it never worked since it was installed?
After reading the rest of your question it sounds like this has never worked since install. If that is the case I would check that the wires were put under the correct terminals as well.
Read Less
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Asked by
crimdog3
opstate NY
January 20, 2013
Answer: 
I answered my own question! I forgot to input the correct kw of my generator into the transfer case. After I did that, I turned on the generator, cut the power and the generator started right up!
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3 answers

Do I need a low voltage module for my 4 ton Air Conditioner.

This question is from 13,000-Watt Air Cooled Standby Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
Asked by
cyrus
January 15, 2013
I have the 13kw ge and was wondering if i need a low voltage module to run my ac.I do not have this installed as of yet.The unit came with two high voltage modules for stove and clothes dryer.Any Help Appreciated.
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Answers (3)

Asked by
Adam
New Jersey
June 11, 2013
Answer: 
You can either purchase another high voltage unit or a low voltage unit for the a/c...it's your choice...I used a high voltage unit...however you must remember that the high voltage units are limited to 50amps...so a large compressor may need the LV unit...
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Asked by
Read all my Q&A
June 11, 2013
Answer: 
Yes, if you're already using both of the modules that were included you will need a 3rd.
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Asked by
Lowell, MA, USA
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January 17, 2013
Answer: 
Hi Cyrus,
Yes, I would recommend installing the low voltage module. A/C. units are an automatic appliance and should be set on the least important setting. You have about 55 amps to run your house and the A/C unit draws about 40 amps.
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3 answers

What gauge wire and size of under ground conduit needed if the GE 13K is 25 feet away from the transfer switch

This question is from 13,000-Watt Air Cooled Standby Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
Asked by
Nick
November 4, 2012
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Answers (3)

Asked by
N.E. Conn
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Home Improvement Profile: Professional
December 9, 2013
Answer: 
The wire gauge required for the distance you stated DOES NOT NEED to be #4 That would carry 60 amps 200 ft with a 2.8% voltage drop ! The second answer is an acceptable conductor size . This unit comes with a 50 amp breaker in the unit. Regardless of the 13000 watt rating being capable of producing 54.1 amps it can not deliver more than 50 . Don't forget to carry a 4th wire for isolated grounding . You Read More
The wire gauge required for the distance you stated DOES NOT NEED to be #4 That would carry 60 amps 200 ft with a 2.8% voltage drop ! The second answer is an acceptable conductor size . This unit comes with a 50 amp breaker in the unit. Regardless of the 13000 watt rating being capable of producing 54.1 amps it can not deliver more than 50 . Don't forget to carry a 4th wire for isolated grounding . You may want to increase pipe size to 1 1/2 to accomodate for signal wires . This unit needs 3 voltage recognition lines ( 2 hot and 1 neutral ) as well as 2 to signal engine start. You can find a 300 volt rated 16 gauge multi conductor cable at an electrical supply house. I will get back to you with actual code requirements as to installing the signal wires in the same conduit as the power legs. This is a very nice unit and does a great job! I am an Electrical contractor in Ct and have installed 4 of these exact units and 6 of the smaller ones . Read Less
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Asked by
Hopatcong, NJ, USA
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November 11, 2012
Answer: 
# 6 THHN wire in 1 inch conduit.
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November 5, 2012
Answer: 
hello Nick,
There is more than one answer to this because as it states on the item description:
"803 cc Briggs and Stratton engine produces 13,000-watts running on liquid propane and 11,500-watts running on natural gas"
Depending on what you will be using for your source fuel will depend on what wire to use. For example, the 13K LP would be a little over 55 amps, so a 4 gauge copper wire would be Read More
hello Nick,
There is more than one answer to this because as it states on the item description:
"803 cc Briggs and Stratton engine produces 13,000-watts running on liquid propane and 11,500-watts running on natural gas"
Depending on what you will be using for your source fuel will depend on what wire to use. For example, the 13K LP would be a little over 55 amps, so a 4 gauge copper wire would be used. For the 11,500 Natural Gas, a 6 gauge wire would be sufficient.
To determine gauge/amps you simply divide your watts by volts to get the final amperage. This will give you the AWG size for your switch.
As for the conduit, using at least 1-1/4" conduit is fine, but I advise to consult a local electrician or someone who knows local codes to ensure the conduit as well as the wire is sufficient and safe.
I hope this helps you out,
aboveaveragejoe
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