0011675403805
Discontinued

GE

Model 040380

Internet #203603824

Store SO SKU #1000312511

17,000-Watt Air Cooled Home Generator System with Symphony II Whole House and 200-Amp Automatic Transfer Switch

This item has been discontinued.
The Home Depot no longer carries this specific product.

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Product Overview

The patented Symphony II power controls provide a managed power solution that gives you access to every powered item in your home, just not at the same time by using power management modules, appliances are prioritized and turn on and off based on need and the electrical load placed on your generator.

  • 4-year limited parts and labor warranty
  • Durable, rust-resistant galvanneal steel enclosure
  • Powered by a premium-grade Vanguard engine
  • Clean, stable power
  • Each generator system includes a transfer switch, symphony II power management modules, basic wireless monitor, hour meter, battery charger and oil
  • Click here for more information on Electronic Recycling Programs

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Customer Questions & Answers

6 Questions5 Answers

Customer Questions & Answers

17,000-Watt Air Cooled Home Generator System with Symphony II Whole House and 200-Amp Automatic Transfer Switch
17,000-Watt Air Cooled Home Generator System with Symphony II Whole House and 200-Amp Automatic Transfer Switch

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1 answer

can this generator be use out side the country?

This question is from 17,000-Watt Air Cooled Home Generator System with Symphony II Whole House and 200-Amp Automatic Transfer Switch
Asked by
Phoenix, Az
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June 4, 2015
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June 8, 2015
Answer: 
It depends on where you are located. To verify, please locate your nearest dealer here: http://bit.ly/YgUcSS
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Country of origin

This question is from 17,000-Watt Air Cooled Home Generator System with Symphony II Whole House and 200-Amp Automatic Transfer Switch
Asked by
Pennsylvania
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July 13, 2014
What is the country of origin of the motor and the generator? Are there any Chinese made parts on this gerator and are the windings all copper?
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July 17, 2014
Answer: 
The generator itself is made in the USA from global and domestic parts.
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Natural Gas Line

This question is from 17,000-Watt Air Cooled Home Generator System with Symphony II Whole House and 200-Amp Automatic Transfer Switch
Asked by
Houston, TX
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March 12, 2014
What size gas line is needed for a whole house generator? The same as a BBQ pit or something larger in diameter?
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March 28, 2014
Answer: 
Hello vhayes,
The size of the gas line needed will depend greatly on a few factors. Most important of these factors is checking the NFPA guidelines under NFPA 54: National Fuel Gas Code the most recent edition of which can be found here:
http://www.nfpa.org/codes-and-standards/document-information-pages?mode=code&code=54
Other considerations when installing a generator like this is the amount of fuel Read More
Hello vhayes,
The size of the gas line needed will depend greatly on a few factors. Most important of these factors is checking the NFPA guidelines under NFPA 54: National Fuel Gas Code the most recent edition of which can be found here:
http://www.nfpa.org/codes-and-standards/document-information-pages?mode=code&code=54
Other considerations when installing a generator like this is the amount of fuel required at half and maximum loads. As well as considerations like the inclusion of shut-off valves, one of which needs to installed on the fuel supply line within at least 6 ft of the unit. A licensed installer well be able to navigate many of these requirements, while also being knowledgeable of any unique local codes that need to be adhered to. I hope this information is helpful.
Cheers,
Chris
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1 answer

will this generator power my pool equipment during an outage in winter?

This question is from 17,000-Watt Air Cooled Home Generator System with Symphony II Whole House and 200-Amp Automatic Transfer Switch
Asked by
Greg
Rowlett,Tx.
March 2, 2013
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Asked by
Atlanta, GA
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March 14, 2013
Answer: 
Hi Greg,
Thank you for your question.
I did reach out to the manufacturer on your question and here is their response to you.
To ensure that this unit will support your pool equipment, please contact a certified and licensed electrician to do a load calculation to determine the correct size GE standby generator that will best suit your needs.
Hope this helps.
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Customer Reviews

Rated 4.3 out of 5 by 15 reviewers.
Rated 5.0 out of 5.0 by Quality choice I install and have an 18/20k system generator since 2007. Mine also sounds like it is missing each week when it exercises and has since day one. However, when under load it runs smooth and works perfect. I also had an issue with multiple attempts to start before it would finally start. I found if I taped the Regulator control board relay it would start the first time. I then replaced the Regulator Control board and since 2014 have not missed a beat or any problems when I have a loss of normal power. Operates both A/C units in the summer plus 2 refrigerators and a freezer and sump pumps. No issues using other home appliances during any outage. The only thing I did do was to place the pool heater on a relay that shuts down the pool and heater power. Mainly because the heater is a 300,000 btu gas unit which I didn't want taking gas pressure away from the backup generator. March 15, 2016
Rated 3.0 out of 5.0 by To Soon to Tell It can take up to 5 attemps to start on auto, 3 times not starting at all. Installer has been good about responding. Still don't trust the unit because of this. Motor sounds like it is missing when it is running. I was told at the time of installation that this would happen. I was told by the Tech that Briggs & Stratton say this is acceptable & should clear up with time. The tech also speculated that the electronic gov. may be an issue. It just sounds like it might cut off when running after spending that much money. March 4, 2014
Rated 5.0 out of 5.0 by It was therre when we needed it! We had 30 guests at our house for Thanksgiving dinner. At 12:30, when 3 ovens, the cooktop, 3 crock pots, the coffee pot, 3 refrigerators and two freezers all were in full swing, a skidding vehilcle took out a utility pole. Within a minute, our new generator was at nearly max output, and powered our house for 4 hours. Can you imagine the disaster, if we had not installed this great generator just the month before? We would have had no lights, no heat, no water (no flush!), no food; many calls to the power company... as it was, not many of the guests were even aware of what had happened. Thank you, GE, and thanks to Pete, John and Pat who did the installation. December 2, 2013
Rated 1.0 out of 5.0 by Clearly not what I expected The generator looks good, but looks are deceiving. The gen has 4.6 hrs on it and doesn't run. The time we needed power, it failed. We have two codes which are flashing "under voltage and under frequency". We have contacted GE over three weeks ago and still no word as to when it will be fixed or replaced. I choose GE over all the other brands thinking it would be of high quality above all other standards. I now wish I went with another manufacturer and probably would had saved some money. September 2, 2013
Rated 5.0 out of 5.0 by Great Product for my home I love this product and the setup was a breeze. Great product all around. June 30, 2015
Rated 5.0 out of 5.0 by best purchase! We purchased a generator early summer and we love it!!! A week after it was installed our power went out and within a few minutes the generator kicked on and left us with ease and comfort. I would recommend a home generator to anyone. Of course the whole experience would not be complete until we mention our great electrician- George Basile. He was wonderful. He made sure we understood everything and spent time going over all that we needed to know and then some. He even called a week later to make sure the generator came on as scheduled for the weekly test and if that wasn't enough he stopped by twice to check around. He is truly a consciences and highly trained skilled professional. We would recommend him to anyone. Thanks George!! September 13, 2014
Rated 5.0 out of 5.0 by Best purchase I made. We've had our 17Kw generator over 4 years and it has performed flawlessly. We loose power 6-8 times a year and every time the generator kicks in within 90-120 seconds and powers us back up. I bought this size to run our central A/C in the summer which is has. Last Christmas we had a sever ice storm and lost power for 5 ½ days. We powered our two neighbors plus our house with no problems. During this ice storm outage, I shut down the generator every two days just to check the oil. After 5 ½ days of near constant running, it was a little over ¼ quart low…no big deal. We have the generator serviced annually by our installer to keep it in tip-top shape. Best money you can spend. I recommend this generator to anyone think of getting one. April 26, 2014
Rated 1.0 out of 5.0 by Poor manufacturing quality Purchased and installed 9/26/12 as of 10/4/12 it was noticed leaking oil after its second weekly exercise cycle (40 total minutes of run time). GE expects this to be repaired instead of replacing after only 1.5 hrs of total run time (exercise / assessment of leak) and will not replace what is basically a defective product straight from the factory and expects the customer to absorb the cost of downtime for their poor manufacturing quality or lack of quality controls. Any other reputable manufacturer would stand behind their products. If this generator were a year old, the repair would more easily be accepted. This product should be considered defective / refurbished and the customer given a reasonable discount if it is expected to be repaired. October 9, 2012
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