0011675403812
Discontinued

GE

Model 040381

Internet #203603826

Store SO SKU #1000033229

20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch

This item has been discontinued.
The Home Depot no longer carries this specific product.

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Product Overview

The patented Symphony II power controls provide a managed power solution that gives you access to every powered item in your home, just not at the same time by using power management modules, appliances are prioritized and turn on and off based on need and the electrical load placed on your generator.

  • Powered by a premium-grade Vanguard engine
  • 4-year limited parts and labor warranty
  • Durable, rust-resistant galvanneal steel enclosure
  • Clean, stable power
  • Each generator system includes a transfer switch, 1-Symphony II power management module, basic wireless monitor, hour meter, battery charger and oil
  • Click here for more information on Electronic Recycling Programs

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Customer Questions & Answers

28 Questions41 Answers

Customer Questions & Answers

20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch

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This question is from 20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
 
3 answers

How far is the recommended distance to locate the generator from the house?

This question is from 20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
Asked by
BOB
LAPLACE,LA
August 6, 2013
I have seen them maybe a foot away to four feet away from the house.
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Asked by
Sough FLorida
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August 25, 2015
Answer: 
Code says 18" from the house.
BUT 5-FT away from any windows or doors
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Asked by
Houston
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November 14, 2013
Answer: 
The GE recommended specs for this 20kw model is 18 inches from the house. Most city codes follow the manufacturer's specs. I had to call GE and they emailed me the installation page with the placement photos. You may need to do this for a city inspector.
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Asked by
Atlanta, GA
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August 22, 2013
Answer: 
Hi Bob,
Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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This question is from 20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
 
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Am I correct in that this unit is on at all times. What would be a better unit for turning on only when needed. SC wheather is not so bad.

This question is from 20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
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aiken,sc
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January 28, 2014
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Asked by
Philadelphia, PA
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November 26, 2014
Answer: 
This unit only comes on when the power is out for more than...20 seconds I believe. I have my unit set for an "exercise" cycle every week - 10 minutes to keep it...healthy. This generator is a lifesaver - after Hurricane Sandy cut our power for a week, we invested quite a bit to have this system installed. It was been worth every penny...
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Asked by
Atlanta, GA
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February 13, 2014
Answer: 
Hi Boop,
Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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This question is from 20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
 
2 answers

distance from the home for installation

This question is from 20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
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November 16, 2013
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Asked by
Stamford, CT
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August 2, 2016
Answer: 
Check with your town building department for setback
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Asked by
Atlanta, GA
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November 25, 2013
Answer: 
Hi Coop,
Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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This question is from 20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
 
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what does it cost to run weekly test

This question is from 20,000-Watt Air Cooled Home Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch
Asked by
don
illinois
July 22, 2013
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Asked by
Northern New York
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Home Improvement Profile: Professional
February 11, 2014
Answer: 
You probably won't even notice it on your fuel bill if you have other items using the fuel. It'll just blend in.
When they run an exercise cycle they do so at NO LOAD, which is to say that they DON'T transfer your home to generator power. ( They only transfer when there is an actual power outage. )
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Asked by
Covington, LA, USA
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July 22, 2013
Answer: 
It depends on your fuel source, Natural Gas or Propane? I have not had an outage longer than 20-30 minutes since installation so I can't say what it would cost to run continuously for a week or more. We use Natural Gas which is cheap.
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Customer Reviews

Rated 4.4 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 by Great Product Purchased this generator 10/1/2010 and has operated flawlessly for 6 years. I had an electrician install it, but I change oil, filters and spark plugs myself. We have lost power several times (one time for 4 days) and the symphony system works great. I also purchased the cold weather kit. We purchased this generator for medical reasons and I waited six years to write this review. I have a 5,000 square foot house and it runs everything. Others companies wanted to sell me bigger generators at twice the price. August 2, 2016
Rated 5.0 out of 5.0 by Satisfied Customer Generator and Transfer Switch ships directly from Briggs and Stratton plant in Wisconsin. Product was delivered to house on time. Hired an electrician to install and a GE certified dealer to oversee installation and start up. Electrician had no trouble installing it and GE dealer (Houston) was great to deal with. Don't cheap out on the installation and be sure to sign up with a local dealer for the annual maintenance contract - it is well worth it. Generator performs a weekly self-diagnostic check and runs for 20 min. Very satisfied with this purchase. Wireless monitor works well too. Note: Air intake is on the right side and discharge is in the front on left side (see attached photos) November 14, 2013
Rated 5.0 out of 5.0 by 20kw I decided the 20kW would meet my needs. I power the generator using natural gas, July 15, 2016
Rated 2.0 out of 5.0 by Generator don't last long I had the 20kw home generator installed 5 years ago and kept in good maintenance condition. We had lost power quite few times over last 5 years and the generator always starts flawlessly. However this pass week during its weekly excersise cycle, the generator just stopped in the middle of the cycle. It turns out the cylinder wall got a hole browned thru. My generator has a total run hour of 145 hours. This is low usage over 5 years and now the generator is totally useless. Not a very good quality product November 12, 2015
Rated 1.0 out of 5.0 by Don't buy a GE Generator We have had nothing but problems for 2 years with our generator. In fact it has never worked each time we needed it in a power outage. Still trying to fix it. November 23, 2015
Rated 1.0 out of 5.0 by Does not have Fire Code Rating The generator casing is not rated for 1 hour fire as the other brand which means it must be located 5 feet from your home / building due to the Fire Hazard. The other brand is Fire Rated, has a sticker on it and has to be mounted 18 inches or more from the house (not 5 feet away). This is why some of the major retailers do not carry this product in their stores. The home owner with limited yard space should go with the other brand! Baltimore County, MD require permits and inspection on the electrical and gas installation, to code. Natural gas supply / meter has to be upgraded too. Generator is not returnable where the other brand is up to 30 days. October 30, 2014
Rated 5.0 out of 5.0 by Great investment My wife and I decided to invest into a generator after Hurricane Sandy left us with no power for a week. I shopped around and decided to get the GE model. I've had it now for almost 2 years and it has done everything I expected. We have lost power now @ 6 times the last year and our GE generator has kept us with all the power we required - A/C, water (we have a well) lighting - everything. We live in a rural area, and we are the last on the grid to get our power restored. It is no longer an issue, except our neighbors do not like us turning every outside light on during a power failure ;) A great product... November 26, 2014
Rated 3.0 out of 5.0 by Must be 5 Feet From House In Baltimore, MD the county requires it to be 5 feet away from house no matter what the manual says. The generator does not certain stickers / certifications that others have which can be closer to the house. GE Standby Generators 20KW are not the preferred generator manufactory by contractors. Where I put my generator is on a brick wall with No Windows! Also I understand that the generator has to be downgraded to a 18KW Setting with Dip Switches due to it running on Natural Gas. November 19, 2015
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