Rated 4.3 out of 5 by 1434
Rated 2.0 out of 5.0 by NYgirl What a disappointment
We have had this product for a little over a year and we are not very happy. Good thing it comes with a second ice maker because the one in the door is ALWAYS jammed so it does not fill up and the ice that is in there won't dispense. About 3 months after purchasing it, it just shut down slowly and it was 7 days to get a repairman here. Luckily that time flipping my breaker reset it, and it seemed fine. Then a few months later the ice maker broke and they had to come defrost it, and the tech told me that is a common problem. Just after our 1 year warranty expired I noticed a bunch of other problems. My cheese drawer is set to the warmest of the settings, yet everything in it is freezing, but the products in the fridge itself aren't very cold at all. I noticed that my milk and lunch meat were spoiling rather quickly, only to realize that I have the fridge set to 37 but the actual temp is very rarely that cold (it is currently at 57, and that is up from 54 a few hours ago. Such a disappointment especially because all of my appliances for our brand new house that we built are GE...if you purchase any GE product I suggest getting the extended warranty.
January 26, 2016
Rated 3.0 out of 5.0 by Alice Nice fridge but EXTREMELY noisy
We bought our fridge in April to replace our old GE and love how spacious it is. However, it is INSANELY noisy. It's driving me absolutely crazy. This amount of noise is not normal for a fridge. We need to replace other appliances too but now I'm not sure if I want to purchase other GE products. I've been telling friends who are renovating their kitchens to stay away from this fridge.
June 14, 2015
Rated 5.0 out of 5.0 by washerwoman Nice product
This is a nice looking product with lots of room. The door shelves have more storage than I expected. I am glad that I purchased the two ice makers as the door ice maker does not make or hold a sufficient amount. As others have mentioned, the ice markers are loud/noisy.
July 27, 2015
Rated 1.0 out of 5.0 by Mo4673 Worst purchase EVER! Looks can be deceiving.
Refrigerator is the core of a kitchen and the house. We decided to buy this as the ample space and design seemed attractive. But this turned out to be worse than disappointment. It has lost its fans twice within the first 6 months and ice gets built surrounding fans again and again. When we call in for a service, the premiere service techs are never available within the 10 DAYS. Techs have told us to never buy GE refrigerators anymore as they are seeing ice built up problems in all new GE models. I also bought a $400 conventional refrigerator for the garage where the manufacture is Vissani (an unknown brand) and that works 100% better than this top of the line GE. This GE unit also doesnt maintain cooling in the refrigerator compartments. All vegetables, eggs, stuff rot in a day. I can write all day about all our experiences we had with this model. Please do yourself a favor and look for a non-GE refrigerator if you want a hassle-free, reliable summers. If this happens again, I will report to Home Depot corporate, GE Corporate, ask for complete refund. We have just spent 10 days without a refrigerator as it stopped working and the first tech availability was after 10 days from the day we reported the issue. I am glad we had a 17 cu.ft non-GE to keep us alive in this Texas summer heat of June.
June 24, 2015
Rated 1.0 out of 5.0 by dido If you like constant ringing in your ears
We just purchased this GE refrigerator and it won't stop running. I called GE and they said that it will run 70-80% of the time (mine 100%). It would be OK if it were quiet but the frequency of the constant hum of the motor will drive you crazy. I can actually hear it now and I'm across the house in my home office. Don't but a GE refrigerator (this one or any other as it will have the same problem)
January 24, 2015
Rated 1.0 out of 5.0 by hawsathome Bad Luck From the Get Go!
So awful! We bought this fridge on Black Friday 2015 and had it shipped in February 2016 [for our home that we are building.] It arrived damaged - the left door was smashed in at the top. After calling GE I got someone to come out, it was a week before they finally came, then another week before they came back to install the new door. Fast forward to April [now], we finally turn it on [because we're setting it for the new house.] Days into it being on it's making such loud noises. Like a clanky cranking noise. It doesn't last more than a minute, but it's really, really loud. It literally hadn't been on more than a week. My contractor says it's making an additional noise recently, as well [he's there much more than I am.] So we've turned it off. Going to call GE today. Seems like people have had terrible, terrible experiences. This is our first home and thus my first fridge, I really hope they can fix it before we move in. Oh and on top of it, it's discontinued now! Hah!
April 7, 2016
Rated 3.0 out of 5.0 by Rc GE vs LG French door refrigerators
Quality is not not as good as our previous LG French door refrigerator. The true test will be how long this refrigerator runs, our LG refrigerator only made it for 3 years.
February 18, 2016
Rated 1.0 out of 5.0 by Customer Poor performance
We plugged it in August 22,2015 and by November 19, 2015 it quit completely! It took someone 7 days to come repair it. Parts had to be ordered. Another week! Now the motor is shot. They aren't coming back until December 14th. A month without a refrigerator over the holidays! I want a new refrigerator. They have not offered me one to use in the meantime. I am very disappointed in their customer service and their product. I wish I had read reviews first.
December 2, 2015