Rated 4.2 out of 5 by 3205
Rated 2.0 out of 5.0 by Jujiro Okay machine with a really bad discharge hose
I purchased this machine right here from Home Depot's website Order# W356378600.) The machine was delivered last week as promised. Soon after the installation, the installer found a small crack in the discharge hose. This is a very common problem in those corrugated black plastic pipes often used with sump pumps. I called GE call center and they ordered a replacement hose for me. Much to my dismay the package arrived today with Glisten Washer Magic liquid instead of the hose. I would not have used their inferior hose anyway. I found a much better quality replacement hose for $14 at Lowes.
I wrote a letter to Mr. Jeffrey Immelt, the CEO of GE. I got a call from his office acknowledging the receipt. No action has taken place, not that it matters to me any more.
I do not find the unit to be worth $584. GE is taking a free ride on its past good reputation. I for one am done with them.
April 30, 2015
Rated 5.0 out of 5.0 by Bear Satisfied...
I decided to order this washer online, even though I visit my two nearby Home Depot's regularly.
(Twice today alone for various DIY projects.)
I bought my last GE washer in the store 8 years ago but I felt shopping online would be much easier and it was!
I had two contacts with CSR's prior to placing the order.
The one done online by "chat" (sorry but I forget the CSR's name) was quick, helpful and professional.
Unfortunately, when I needed to call in with another question, "Brenda" was less than helpful.
I knew that the braided stainless steel water supply lines were required (a good thing) but I wanted
to know if the flexible, plastic drain line was included or available for purchase.
Brenda didn't know and apparently didn't care to be bothered researching this.
It turns out that it IS included and I think your website should note that.
The delivery a couple of days later was pulled off with the efficiency of a "Special Ops" mission.
Fast, professional and neat.
Ryan and his helper were consummate professionals!
So far, I really like this washer and my clothes really do feel cleaner.
I like the "PreciseFill" option.
I know that with my old machine I was always selecting to use too much water.
All around, a great experience.
August 8, 2015
Rated 5.0 out of 5.0 by Rusty Exceptional cleaning basics with lots of options
Do not fall for the top loading non agitator models of ANY BRAND. You need an agitator to clean filthy jeans, socks and so on. Spritzing water over the load and spinning does nothing to clean. I sold my Cabrio on Craigslist, buyer beware, because it could not wash anything completely clean. It would lump clothes together and I had no control over the water level. With the GE you have two options. Let the machine choose or you select. I much prefer the second~! This machine will clean your filthy jeans, socks and so on. A top loader tries to sell you on "water injection"and so on. Hogwash. I had a top loader Maytag for 24 years and am glad to have this GE now. I left Maytag because they do offer the features of this GE like soak and so on which is important for thick fabrics like jeans and blankets.
Buy it! Don't fall for the fancy laminated buttons on those empty top loaders!
June 19, 2015
Rated 5.0 out of 5.0 by LilOkie I love it!
I am really pleased with this washer. Some of the reviews had said it was noisy and didn't get clothes clean. Others had said it tears up clothes or people were having trouble with the water level. I have not found any those to be a problem. I am very pleased with this washing machine. I mainly use the manual water setting, but have not had any problems with the pre-set options. This is a solid well built washing machine. I searched for over a month comparing washers: features, manufacturer and price. I am very pleased with this purchase!
I ordered it on-line from Home Depot. Delivery was fast. Installers were courteous, fast and most professional in their manner and appearance.
February 3, 2015
Rated 1.0 out of 5.0 by Dennis Buyer Beware
My experience with this washer and Home Depot has been a disaster. I bought a washer, “special purchase”, and dryer on-line dropping over a thousand dollars with them. The purchase process was ok, delivery was fine. After everything was connected, first wash, what the heck is that metal grinding noise. Had something to do with the agitator. So I went to the store like their website says (they didn’t even ask where I bought it) and customer service blew me off telling me to call GE. But I paid for a new, working, washer. Too bad. I call GE and at first they tell me it’s out of warranty. What, I just got it. Turns out Home Depot’s “special buy” which sort of implies that got a deal and are passing on the savings is really something that sat in their warehouse forever and they were unloading it. So GE is coming after ONE load and anything not under warranty which already expired on a NEW machine I have to pay for. Lesson from my experience is buyer beware, from what I experienced Home Depot does not stand behind what they sell
June 22, 2015
Rated 4.0 out of 5.0 by Tam1 I'm very happy with this washer.
Nice size load capacity. I like the PreciseFill feature, but I recommend bybassing it when doing a "Super" load. I like the many different settings available for the type of load you're doing. The only con I have is that it runs a little bit noisier than I'm accustomed to, which is something to consider if you have to place it in an area that is not out of the way.
January 1, 2014
Rated 5.0 out of 5.0 by Keith Everything I wanted in a washer
The best feature is the auto load size sense! It works perfectly and makes washing super simple.
April 8, 2014
Rated 5.0 out of 5.0 by PCAP Better than the Whirlpool non-agitator unit
I am really impressed with GE's quality and performance. The agitator wont rip through your clothes yet desoils them better than the whirlpool cabrio non-agitator model I previously had. I am really satisfied with this unit.
March 12, 2013