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31.5 in. W 20.0 cu. ft. Side by Side Refrigerator in Bisque
  • GE
  • Model GSS20ETHCC
  • Internet #205639185
  • Store SO SKU #1001168665

31.5 in. W 20.0 cu. ft. Side by Side Refrigerator in Bisque

Discontinued Model:

Model # GSS20GEWCC

Internet #100596952

Store SO SKU #843549

GE 32 in. W 20 cu. ft. Side by Side Refrigerator in Bisque

Discontinued GE

32 in. W 20 cu. ft. Side by Side Refrigerator in Bisque

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Frequently Bought Together

Product Overview

Your GE refrigerator will enhance the look of your kitchen with the timeless GE look. Classic side-by-side refrigerator styling provides maximum food storage capacity and flexibility. The Deluxe quiet design significantly reduces unnecessary operating noise in the kitchen.

  • External temperature controls with child lock - Controls are easy to set while a child lock helps provide additional peace of mind
  • Factory installed ice maker provides cubed and crushed ice
  • ClimateGuard System - Monitors temperatures and adjusts cooling to help maintain freshness
  • Adjustable glass shelves - Shelves adjust to handle tall items and create additional space
  • Sealed crisper drawers - Keep fruits and vegetables tasting fresh and delicious
  • Gallon door bins - Deep bins handle large containers in the door for more fresh food space
  • FrostGuard technology - Controlled defrosting keeps frozen foods from feeling the burn
  • AutoEnergy saver - Senses door openings and adjusts refrigeration operation cycles accordingly
  • NeverClean condenser -Sealed compartment keeps coils clean and simplifies maintenance
  • Click Here for details on the services included with Delivery & Basic Hook-up and Installation options for Major Appliances

Info & Guides

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If we can't repair it, we'll replace it!

  • No deductibles, no additional fees
  • Parts and labor costs included
  • In-home service by authorized technicians
  • 24/7 support

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Depth (Excluding Handles)
31.25 in
Depth (Including Handles)
33.62 in
Depth (Less Door)
28 in
Depth With Door Open 90 Degrees (In)
Height to Top of Door Hinge
67.5 in
Height to Top of Refrigerator (in.)
66.5 in
Product Depth (in.)
Product Height (in.)
Product Width (in.)
Refrigerator Width (In.)


Appliance Type
Side-by-Side Refrigerator
Capacity (cu. Ft.) - Freezer
Capacity (cu. Ft.) - Fresh Food
12.85 cu ft
Capacity (cu. ft.) - Refrigerators
Capacity (cu. ft.) - Total
Color - Appliance Cabinet
Color - Door Handle(s)
Color/Finish Family
Counter Depth (Yes/No)
Defrost Type
Auto / Cycle
Door Finish
Energy Consumption (kWh/year)
Energy Efficiency Tier Rating
Not CEE rated
Freezer Door Type
Swing Door
Freezer Features
Incandescent Light Type
General Features
Incandescent Light Type
Ice Maker
Ice Maker Features
Factory-Installed Icemaker,In-Door Ice Maker
Ice/Water Dispenser
Number of Doors
Number of Freezer Baskets/Bins
Number of Freezer Shelves
Number of Fresh Food Shelves
Operational Features
Humidity Controlled Crisper
Product Weight (lb.)
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Water Dispenser
Refrigerator Type
Shelf Material - Freezer
Shelf Material - Refrigerator
Storage Features
Adjustable Door Storage,Deli Drawer,Gallon Door Storage,Slide-Out Fresh Food Shelves
Temperature Control Type
External electric
Water Filter Replacement Model#
Not Applicable

Warranty / Certifications

Certifications and Listings
1-UL Listed,ADA Compliant
Manufacturer Warranty
Limited 1-year entire appliance

More Products With These Features


Customer Questions & Answers

Ice maker has been working great...all of a sudden only the water dispenser is working. See additional info below.

Ice maker has been working great...all of a sudden only the water dispenser is working. The ice maker is making ice. We emptied the ice out-didn't help. Because none of the buttons work except the water dispenser we can't "reset" by holding the lock button down? Tried everything listed in the manufacturer's book. Any suggestions?
Asked by: anita
Hello Anita, This is Joyce from GE Appliances. I am sorry to hear you are having this issue. I will be happy to help. If you haven't already, I recommend unplugging the unit or flipping the breaker off for at least 5 minutes. If you still have issues, we recommend service. GE Consumer Service can be reached by calling 1-800-432-2737. Thanks so much for checking with us. Have a good day!
Answered by: GE Answers
Date published: 2017-01-03

Our opening is 32 1/4" with the left side up against a wall. Can we use this side by side?

Asked by: Anonymous
Yes, I would think so. Mine could only fit 32 1/2in of less and mine is up against the wall and opens just fine. Of course it doesnt full extended but we dont need it to anyways.
Answered by: EmmKay
Date published: 2015-09-17

Where is the water filter located?

Asked by: Anonymous
It doesn't have one
Answered by: RevBT1
Date published: 2015-09-20

where is the water filter

Asked by: Anonymous
There isn't any. And can you believe, I bought a 32" wide because I had a 33" opening and paid more for this smaller refrigerator than a better quality LG or SAMSUNG, or even MAYTAG and FRIGIDARE. Because my wife complained so much, I installed an external filter and with the plumbing it cost me an extra $300....and guess what ...there is only one supplier...General Electric. Home Depot should not be selling these inferior products.
Answered by: LUDS
Date published: 2015-09-20
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Customer Reviews

32 in. W 20 cu. ft. Side by Side Refrigerator in Bisque is rated 3.8 out of 5 by 92.
Rated 5 out of 5 by from A real beauty !! I received my GE refrigerator this morning. It is very very nice for a good price. It is so quiet that I have to check to make sure it is running!! I love the ice & water in the door. Also, all the controls are on the outside. They are easy to read & operate. There is a child safety lockout button to keep little hands from tampering with the ice/water controls. There is more room inside this refrigerator than I realized. I love mine and you will love yours, too.
Date published: 2008-08-05
Rated 2 out of 5 by from icemaker The refrigerator works fine. I have had problems with my icemaker from day one. It cannot produce enough ice for three people. I clean it often as it gets frozen up often and still after cleaning it cannot keep up. We don't drink that much but after a couple of glasses it gets tired!!!!! I paid a lot for this and really changed refrigerators to get one to make ice so I don't have to buy ice. Very disappointed.
Date published: 2011-01-10
Rated 2 out of 5 by from The only refrigerator that I found to be 32 inches wide. I could have gotten a larger refrigerator for less money but this is the only one that would fit the space. The first problem was within a month, the water in the door would not not shut off. Even though it was under warranty, the repairman could not come out for several days. I had to get another company to fix it due to renters coming in that week. The heater had to be replaced and the bottom shelf broke almost immediately. The biggest problem is that the water in the door is always frozen and will not work. The repairman said that it was a poor design and that there was nothing he could do. I will probably buy again because there is nothing else out there that will fit the space.
Date published: 2012-11-14
Rated 5 out of 5 by from An excellent purchase! I am very happy with this refrigerator! The bisque color matches my other appliances perfectly, and contrary to what a rival salesperson said, it is not outdated. I measured carefully, so it fits perfectly into my kitchen. I love the ice-maker with the ice and water dispenser in the door that functions smoothly and quietly. My new refrigerator lives up to the GE quality guarantee, making me a very happy customer.
Date published: 2012-01-19
Rated 3 out of 5 by from Good product but could use more room inside For homes with smaller available space for refrigerators there's not many options left as appliances get bigger each year. This one is narrow enough to fit smaller spaces in older kitchens, but strangely it has less room inside than the 15 year old model it replaces. It could also use another shelf, as there's a lot of empty space at the top no matter how you adjust them, and since there's room for another that would've alliviated the otherwise narrower inside capacity. Otherwise it looks good, no frills, just a basic refrigerator.
Date published: 2012-07-31
Rated 5 out of 5 by from This product fit all of our needs. The small space we had to work with and the needs of today's use such as water, ice, crisper, freezer and organization made this unit the best choice and we couldn't ask for more.
Date published: 2013-01-13
Rated 5 out of 5 by from A Great side-by side A-1. very pleased with the styling,looks great in the kitchen ,maximum storage space and is very quiet when it's running, a great side by side .I would recommend this product.
Date published: 2012-04-04
Rated 5 out of 5 by from The product was exactly as described I read other reviews about the unit before I bought it. Someone had mentioned about the noise level. In my opinion it is less than 1/2 the noise level of my 24 year old Kenmore. This is a great refrigrator and is very cold on the mid level recomendation of 5. The only negative is the ice,water dispenser on the front that takes up two small shelf spaces inside the freezer.
Date published: 2012-09-04
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