Model # GXSH40V

Internet #203219780

Store SKU #126118

Store SO SKU #126118

GE 40,000 Grain Water Softener
0084691227830

GE

40,000 Grain Water Softener

  • Exclusive blending valve - customize the feel of your water
  • Self-cleaning sediment filter protects your home’s plumbing
  • High capacity for plumbing from ¾ - 1 ¼ in.; install kit included
$447.00 /each

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Product Overview

The GE 40,000-Grain Water Softener System features SmartSoft technology that monitors water usage and anticipates future demand so you don't run out of soft water. It has 125 grains per gallon maximum hardness-removal capacity and it also removes 10 PPM of iron. Handy features such as programmable operation, an alarm and indicator lights and a permanent memory offer reliable, hassle-free operation. This system has the capacity and convenience features that make it ideal for families of 4 or more.

  • GE water softeners help save on water and energy by using up to 50% less detergent for laundry and dishwashing (Based on research conducted by the Water Quality Association (WQA) Water Softener Benefits Study, 2011)
  • 40,200 grain capacity
  • Maximum hardness removal (125 GPG)
  • Maximum iron removal (10 PPM)
  • Efficiency (5100 GPG)- salt capacity (230 lbs.)
  • GE exclusive custom select blending valve, allows you to select how soft you want your water
  • GE exclusive salt saver, helps reduce salt consumption and uses up to 34% less salt (based on internal analysis verses GE water softeners manufactured prior to 2009)
  • GE exclusive SmartSoft technology, ensures there is always plenty of softened water available by learning a family's water-use patterns
  • GE exclusive days to empty, makes sure you never have to guess when to refill the salt tank
  • Uses up to 35% less water (based on internal analysis verses GE water softeners manufactured prior to 2009)
  • Self-cleaning sediment filter protects your home's plumbing
  • Plumbing connection up to 1.25 in.
  • Installation services are not an checkout option for this product, delivery only, check with your local store regarding possible installation options






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Customer Questions & Answers

40,000 Grain Water Softener
40,000 Grain Water Softener

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This question is from 40,000 Grain Water Softener
 
6 answers

my water taste very salty. how do i correct that?

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July 13, 2016
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Answers (6)

Asked by
oak ridge, tn
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Home Improvement Profile: DIYer
October 8, 2016
Answer: 
A properly operating softener will never produce salty water. As Sue from General Electric stated, a blocked or obstructed drain line could be a possible cause. Seal leakage within the rotary valve head could potentially cause salty water, as well.
Changing the mixing valve on the bypass, as someone suggested, will not solve the problem. It would only dilute the salty softener water with hard water. Read More
A properly operating softener will never produce salty water. As Sue from General Electric stated, a blocked or obstructed drain line could be a possible cause. Seal leakage within the rotary valve head could potentially cause salty water, as well.
Changing the mixing valve on the bypass, as someone suggested, will not solve the problem. It would only dilute the salty softener water with hard water. Your softener needs repair to eliminate salty water emanating from it.. Read Less
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Asked by
Twin Cities
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September 25, 2016
Answer: 
Check your manual to see if the rinsing options can be increased to remove the salty taste. Another option would be to route unsoftened water to the kitchen tap if the salty taste is still there after adjusting the rinsing times.
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Las Vegas, NV
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Home Improvement Profile: Other
September 12, 2016
Answer: 
My plumber told me to make sure the recharging is taking place when no one is using the hot water faucets..
Set your recharging for early morning. I.E 2:00AM . Otherwise the hot water tank will draw in some salty water, The salt is harmful to the hot water tank. This could also be the reason for the salty taste on the cold water side.Depends on how the home is plumbed.
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Asked by
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July 20, 2016
Answer: 
Hi randy- This is Sue at GE Appliances. Soft water will taste differently than your previous water supply. However, it should not have a distinct salty taste. It is possible that you have a kink in the drain hose that is not allowing the unit to regenerate properly. Locate the drain hose (usually green) at the bottom rear of the control housing. Check the entire length for the kinks and crimps. Press the Read More
Hi randy- This is Sue at GE Appliances. Soft water will taste differently than your previous water supply. However, it should not have a distinct salty taste. It is possible that you have a kink in the drain hose that is not allowing the unit to regenerate properly. Locate the drain hose (usually green) at the bottom rear of the control housing. Check the entire length for the kinks and crimps. Press the touch/hold pad until recharge now flashes in display in order to initiate a regeneration cycle. If it continues to have a distinct salty taste after a complete regeneration cycle, we recommend service. If you would like to schedule a service appointment, please contact GE Consumer Service at 1-800-432-2737 or schedule a service appointment on-line at GEAppliances.com. Thanks for checking with us! Read Less
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Asked by
Los Lunas, NM 87031
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Home Improvement Profile: Other
July 17, 2016
Answer: 
Hi Randy, Try this. Lower the Hardness down 10 points from what you have. May take a few days to see any difference. It will regenrate less times. The arrows in front on the display will show your hardness level. truckerich
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Asked by
Palm Springs ca
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July 14, 2016
Answer: 
Turn the flow adjusting screw on the bypass handle 1/2 turn counter clock ways.
Manually pull out he handle and reset.
It will take around 4-6 weeks to taste a difference.
Because everyone's taste is different, this is a very subjective answer. Try to get the perfect balance between soft water and too salty taste will take some time.
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This question is from 40,000 Grain Water Softener
 
5 answers

How long does it take to refresh?

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San Jose, CA
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October 23, 2016
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Asked by
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October 27, 2016
Answer: 
Hi Lainy- This is Sue at GE Appliances. Regeneration time is approximately 123 minutes (2 hours). The water softener will regenerate about every 3-6 days. The water softener uses several factors to determine when to regenerate: •The total capacity of the water softener in GPG (grains per gallon). •The water hardness setting that was programmed into the control when it was first installed. Make sure the Read More
Hi Lainy- This is Sue at GE Appliances. Regeneration time is approximately 123 minutes (2 hours). The water softener will regenerate about every 3-6 days. The water softener uses several factors to determine when to regenerate: •The total capacity of the water softener in GPG (grains per gallon). •The water hardness setting that was programmed into the control when it was first installed. Make sure the setting matches with your local conditions.
•Actual water usage per day. •The water usage patterns as they are developed over time. We hope this is helpful. Thanks for checking!
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Asked by
Las Vegas
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Home Improvement Profile: DIYer
October 24, 2016
Answer: 
Are you talking about the 2:30 am recycle process? if that is what you want to know then it depends on a few things, the pipes in your home, the amount of hardness in your water, and the size of your water heater, and the settings you have it set on, it is not an exact science on the time frame, but I have one and it runs at 2:30am daily and it will run for about an hour to an hour 1/2, and I live in the Read More
Are you talking about the 2:30 am recycle process? if that is what you want to know then it depends on a few things, the pipes in your home, the amount of hardness in your water, and the size of your water heater, and the settings you have it set on, it is not an exact science on the time frame, but I have one and it runs at 2:30am daily and it will run for about an hour to an hour 1/2, and I live in the desert, so there is a lot of hardness in the water, it does not mean that that is how long it will take you, I sometimes have to go out and check the system and look at the percentage left, and sometimes I will just do a recharge of the system. I also found that if the pipes are not brass or stainless steel, then the system does not work well, I found this out when I had originally had cheap pipes coming out of the wall to the system and going back out of it does not produce soft water and just rusts the lines out, make sure you have good quality brass pipes to and from the system, you will see a huge difference in the softness of water. Read Less
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Asked by
San Antonio
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Home Improvement Profile: DIYer
October 24, 2016
Answer: 
1-2 hours. Starts at 2 a.m.unless you change that in the setup.
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Asked by
Albuquerque, N. M.
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Home Improvement Profile: Professional
October 24, 2016
Answer: 
Generally speaking it takes about 1 to 1 1/2 hours to regenerate a water softener.
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Asked by
Palm Springs ca
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October 24, 2016
Answer: 
About 30 minutes, suggest that you schedule refresh areund 2-4 am.
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This question is from 40,000 Grain Water Softener
 
5 answers

How big of house will this conditioner supply

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October 20, 2016
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Asked by
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October 26, 2016
Answer: 
You can calculate the size of water softener your family needs by multiplying the number of people in your household by 75—the average number of gallons used per person per day—to figure out the total amount of water your household uses daily. Then multiply this number by the number of grains per gallon (GPG) of hardness minerals in your water to figure out the capacity of whole-house water softener you Read More
You can calculate the size of water softener your family needs by multiplying the number of people in your household by 75—the average number of gallons used per person per day—to figure out the total amount of water your household uses daily. Then multiply this number by the number of grains per gallon (GPG) of hardness minerals in your water to figure out the capacity of whole-house water softener you need.
So, for example, if you have a family of five, figure 375 gallons of water are used per day (5 X 75). If your water has 10 GPG, you have 3,750 GPG of hardness minerals (375 X 10) requiring removal each day.
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Asked by
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October 24, 2016
Answer: 
Hi Vickie- This is Sue at GE Appliances. Thanks for your interest! To size a water softener properly, you would need to know your current water hardness and how much water your household uses. The following can be used as a general water softener sizing guide: Multiply the average gallons of water used per person per day by the number of people in your household and then multiple this answer by your Read More
Hi Vickie- This is Sue at GE Appliances. Thanks for your interest! To size a water softener properly, you would need to know your current water hardness and how much water your household uses. The following can be used as a general water softener sizing guide: Multiply the average gallons of water used per person per day by the number of people in your household and then multiple this answer by your water hardness in gpg (this gives the hardness that needs to be removed daily). Then multiply the hardness that needs to be removed daily by the number of people in the household to get the approximate size of the softener needed. There is no harm in specifying a higher capacity softener. In the long run, a higher capacity softener may be more convenient. The water softener will regenerate about every 3-6 days. The water softener uses several factors to determine when to regenerate: The total capacity of the water softener in GPG (grains per gallon). The water hardness setting that was programmed into the control when it was first installed. Actual water usage per day. The water usage patterns as they are developed over time. Thanks for checking with us! Read Less
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Asked by
Twin Cities
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October 21, 2016
Answer: 
This unit is designed for homes with 3 -> 5 bathrooms. It's a fairly big (capacity wise) unit.
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Asked by
Palm Springs ca
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October 20, 2016
Answer: 
The unit is rated for 4-6 people. I suggest 2 adults and 2 teenagers.
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Asked by
San Antonio
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Home Improvement Profile: DIYer
October 20, 2016
Answer: 
It's based on water flow X hardness (more flow, more hardness = more recharge needed). It easily handles my 3-bathroom house and has to recharge only about every two weeks. I could probably double that and still be ok.
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This question is from 40,000 Grain Water Softener
 
5 answers

Can this unit be placed outside in the elements?

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florida
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October 11, 2016
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Asked by
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October 26, 2016
Answer: 
I don't have an answer for this particular unit. I can say that I used another, unnamed, unit for 9 years using an outdoor connection, in the sun to boot. It was not my wish to have it there but in Florida the Tampa Bay area never saw freezing temps before the orange crops were destroyed and they moved them to warmer climates. Well, builders didn't think that having the main cold water feed on the Read More
I don't have an answer for this particular unit. I can say that I used another, unnamed, unit for 9 years using an outdoor connection, in the sun to boot. It was not my wish to have it there but in Florida the Tampa Bay area never saw freezing temps before the orange crops were destroyed and they moved them to warmer climates. Well, builders didn't think that having the main cold water feed on the outside wall of the house was an issue so no inside (garage, etc) line was built into the specs, until after the freezes. True, bugs, and even a birds nest or two, found their way into the back of the unit and needed regular care for that. All in all, the performance was still there until it finally died, electronics still displaying and working properly. I'm hoping the GE person will read this and maybe recommend to me a unit that can withstand the elements(I insulated the unit in the winter from hard frost with a water heater blanket) and still do it's work. I need something that will work with what I have. Read Less
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Asked by
Las Vegas
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Home Improvement Profile: DIYer
October 24, 2016
Answer: 
I would not try that, Garage yes or a building with a roof over yes, elements, no! There are electrical elements that cannot get wet and will short the unit out even though it is a water softener and the bugs outside will make it a nice home for them, and the company will not cover the unit and warranty as well.
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Twin Cities
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Home Improvement Profile: DIYer
October 21, 2016
Answer: 
I would say no, even if you live in a climate where the temp doesn't drop below 32. You really don't want this outside, since it delivers water to the inside. I would strongly advise against it.
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Asked by
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October 17, 2016
Answer: 
Hello hookandladder - this is Nancy at GE Appliances and I am happy to help you. This water softener should not be installed where freezing temperatures occur. Nor should you attempt to treat water over 120 degrees Fahrenheit. Freezing temperatures or hot water damage voids the warranty. Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to non-metallic Read More
Hello hookandladder - this is Nancy at GE Appliances and I am happy to help you. This water softener should not be installed where freezing temperatures occur. Nor should you attempt to treat water over 120 degrees Fahrenheit. Freezing temperatures or hot water damage voids the warranty. Avoid installing in direct sunlight. Excessive sun heat may cause distortion or other damage to non-metallic parts. Outside installation is not recommended and
voids the warranty. I hope this helps! Thanks for checking with us!
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Asked by
Pflugerville tx
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Home Improvement Profile: DIYer
October 11, 2016
Answer: 
Yes, but I would not since the sun would probably destroy the lcd and toich panel in about 6 months.
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Customer Reviews

40,000 Grain Water Softener is rated 4.5 out of 5 by 580.
Rated 5 out of 5 by from I've wanted a water softener system for years, especially after seeing what it did for my brother... I've wanted a water softener system for years, especially after seeing what it did for my brother's water problems just up the road from me. His system has the separate resin tank and salt reservoir, requires annual servicing by a technician (it has a mechanical dial system), and cycles no matter how much water is used. It cost him about $1,500, plus the cost of the annual service. He also has to keep an eye on the salt levels. I was installing a new water heater and moving his water softener system recently when I decided to do more research. I noticed this GE unit at The Home Depot. It was one combined unit, metered the water usage to only cycle when necessary, included a built-in self-clearing silt filter (I'm on a well), and had a great warranty (1 year everything/3 year electronics/10 year resin tank). It even has alarms that let you know when the salt is getting low (even though the countdown timer shows it will be a long time before I need to add any). I had my water tested at a local testing lab before installation, then again after installing the unit (about $90). This gave me the proper settings, and confirmed the unit was in fact removing everything from the water (no sales person bias). I also called the GE customer service line to confirm what setting should be used for my water and I received very fast and friendly service. I decided to use the potassium chloride for many reasons, and GE customer service recommended dialing up the settings a bit to compensate, although I'm not sure it was necessary at that point (I had already set the unit a little higher and confirmed the results with the water test). It has been over three months now and all of our fixtures are staying nice and clean (minor rust staining gone), and the water tastes much better without water filters. I only wish I could have done this 16 years ago when we built our home. My wife and I see this as the best home improvement project we've done in years!
Date published: 2016-11-29
Rated 1 out of 5 by from STAY AWAY....This thing has major issues. Check the forums. GE knows it too they replace mine aft... STAY AWAY....This thing has major issues. Check the forums. GE knows it too they replace mine after a few months because of the brine issues everyone else is having. No one knows for sure why it fails either. Seems to be a design flaw. The tech tried to say it was something I did. Stay way from this unit. I rebuilt my mortem unit after 10 years of use and I never had any issues with it until then. I know softeners inside and out. This unit has a flaw that is still a mystery. Seems to be in the valve body or disk. BE replaced it but how long will it last? STAY AWAY........GE Service is horrible. Took over a month of back and forth to get it replaced... STAY AWAY... I am willing to bet that most of these five star reviews are owners of it for only a few months.
Date published: 2016-12-28
Rated 1 out of 5 by from Your GE warranty support will be questionable. Have had it for 1 year. Was failing to soften wat... Your GE warranty support will be questionable. Have had it for 1 year. Was failing to soften water by end of the 1 year. Apparently, the warranty works like this. When you call the GE warranty #, you will be told to find the closest GE approved repairman, to call that repairman, and set an appointment to fix the softener. When you receive the bill for the visit, you must submit that bill to GE for refund, if approved. In effect, you will be on the hook for the warranty repair of your new softener to the end, with the hope of a refund. I immediately had trouble, as the GE representative will not have a current list of GE approved repairmen in your area. The 1st repairman I contacted had withdrawn from repairing GE softeners 2 yrs ago. The warranty should work like this: You call GE warranty #, the GE representative then contacts the approved repairman, gives them a warranty repair ticket #, repairman calls you to schedule appt, repairman repairs the softener and done. I need to find a more reliable softener. This gave me 1/2 a year of soft water. Insist on the GE representative to issue the repairman a warranty repair ticket. Don't be stuck with the tab.
Date published: 2016-11-18
Rated 3 out of 5 by from Up to but not including The outside of the box states "For plumbing connections up to 1 1/4" dia". Note that's up to 1 1/4" dia, not including 1 1/4" dia. The actual connection sizes on the softener are 1" dia, so if you've got 1 1/4" dia lines you're still going to need a couple of reducers. Nice little play on the English language there.
Date published: 2016-08-05
Rated 1 out of 5 by from This unit failed after 1 year and 4 months, with a main valve leak. This is not covered after 1 ... This unit failed after 1 year and 4 months, with a main valve leak. This is not covered after 1 year. Save yourself some grief and some money, but a more expensive brand with a 5 year warrantee. Very disappointed with GE service, and their poor products. Do not buy this product.
Date published: 2016-11-15
Rated 1 out of 5 by from Resin Release After 35 months I had 3 softeners in 19 yrs. of service. Two (Kenmore) lasted 7 yrs. each and this last one (GE) lasted almost 3 yrs. Resin and light yellow slime appeared in my cold water side. I do not recommend spending $500 or this unit. Not dependable for the money.
Date published: 2016-09-12
Rated 5 out of 5 by from A favorably priced unit with many features, and very easy to install. General Electric does not... A favorably priced unit with many features, and very easy to install. General Electric does not actually manufacture water softeners. GE units are made by the same company that manufactures Sears Kenmore, North Star, EcoWater and several other brands. The basic guts are identical, but features do vary. General Electric (GE) labeled units have some nice features, optional extra or longer rinse for sediment laden water, light indicator for low salt levels, and an alarm that beeps when salt is almost gone, and a bypass valve is included. A bypass lets you use hard water for lawn watering, etc. so you are not wasting soft water. . Cosmetically, the General Electric labeled units are among, if not thee, best looking on the market, which was a consideration for me when purchasing a softener, as mine is in a visible area of the garage. Price-wise, the General Electric labeled units I found to be lowest in cost of all the other labels under which this unit is marketed. Also nice is that Home Depot had this in stock and I was able to order it online. When I got to Home Depot it was sitting on a flatbed cart, at the service desk, waiting for me to pick it up. Unfortunately, General Electric sold their appliance division (which includes all of their SmartWater products) to Haier Corporation, in June 2016. Haier pays GE a licensing fee to put the "GE" logo on all of the Haier produced products now. Haier is a communist China owned company so I don't know how Haier will honor GE's warranty. Since finding out about the GE divestiture of their appliance division I will no longer be purchasing any GE product as I do not want to support Haier. But as far as form and function of this softener, it is top notch.
Date published: 2016-10-29
Rated 1 out of 5 by from Garbage 18 months in the enitre control panel failed. GE's local partner for diagnosis will not repsond. GE's only idea in that case was for me to find somone else to diagnose the probem (at least $150) and then GE would sell me the replacement parts. Awful quality, awful support. Never again GE for any products.
Date published: 2016-09-11
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