Model # GXSH40V

Internet #203219780

Store SKU #126118

GE 40,000 Grain Water Softener
0084691227830

GE

40,000 Grain Water Softener

  • Easy to use up-front electronic controls
  • Status light indicator
  • Use 50% less detergent with softer water
$447.00 /each

Frequently Bought Together

Product Overview

The GE 40,000-Grain Water Softener System features SmartSoft technology that monitors water usage and anticipates future demand so you don't run out of soft water. It has 125 grains per gallon maximum hardness-removal capacity and it also removes 10 PPM of iron. Handy features such as programmable operation, an alarm and indicator lights and a permanent memory offer reliable, hassle-free operation. This system has the capacity and convenience features that make it ideal for families of 4 or more.

  • GE water softeners help save on water and energy by using up to 50% less detergent for laundry and dishwashing (Based on research conducted by the Water Quality Association (WQA) Water Softener Benefits Study, 2011.)
  • 40,200 Grain capacity
  • Maximum hardness removal (125 gpg)
  • Maximum iron removal (10 ppm)
  • Efficiency (5100 gpg)- Salt Capacity (230 lbs)
  • GE exclusive custom select blending valve, allows you to select how soft you want your water
  • GE exclusive salt saver, Helps reduce salt consumption and uses up to 34% less salt (Based on internal analysis verses GE water softeners manufactured prior to 2009)
  • GE exclusive SmartSoft technology, ensures there is always plenty of softened water available by "learning" a family's water-use patterns
  • GE exclusive days to empty, makes sure you never have to guess when to refill the salt tank
  • Uses up to 35% less water (Based on internal analysis verses GE water softeners manufactured prior to 2009)
  • Self-cleaning sediment filter protects your home’s plumbing
  • Plumbing connection up to 1.25 in.
  • Installation services are not an checkout option for this product, delivery only. Check with your local store regarding possible installation options

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Customer Questions & Answers

211 Questions437 Answers

Customer Questions & Answers

40,000 Grain Water Softener
40,000 Grain Water Softener

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This question is from 40,000 Grain Water Softener
 
5 answers

how well will this unit work in a summer only vacation home where the power is off all winter

This question is from 40,000 Grain Water Softener
Asked by
pennsylvania
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July 31, 2016
we have a vacation home that is only used in the summer and we are planning to move there permanently in a few years and want to know if this unit will be ok for us when we move in permanently and will it be ok sitting over the winter months.
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Asked by
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August 5, 2016
Answer: 
Hi LP- This is Sue at GE Appliances. We are excited to hear of your interest! The GE water softener regenerates depending on water demand. If no one is at home to use the water, it will not regenerate but it will just sit there. If you want to turn the unit off, just unplug it from the wall. This also holds true if you are leaving for more than a two week vacation i.e. summer home and closing home up for Read More
Hi LP- This is Sue at GE Appliances. We are excited to hear of your interest! The GE water softener regenerates depending on water demand. If no one is at home to use the water, it will not regenerate but it will just sit there. If you want to turn the unit off, just unplug it from the wall. This also holds true if you are leaving for more than a two week vacation i.e. summer home and closing home up for the winter. Thanks for checking with us. Enjoy! Read Less
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Asked by
Pleasanton, CA
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August 5, 2016
Answer: 
Depending upon how cold it gets at your vacation home in the winter months, there might be some concerns about water pipes bursting.
If that's not a concern, I think you could simply turn it off when it's not in use.
You can also put it in bypass mode, if you have a need to use unsoftened water, say for a pool.
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Asked by
Albuquerque, N. M.
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August 4, 2016
Answer: 
The water softener will be OK over the winter if the house is not allowed to get below freezing. All the plumbing in the house is a potential problem if it is allowed to freeze, particularly copper tubing. I have a home in Colorado and the outside temperature in winter can (and sometimes does) get down to 20 below zero. I have the thermostat set at 35 degrees so the house will not get any colder than Read More
The water softener will be OK over the winter if the house is not allowed to get below freezing. All the plumbing in the house is a potential problem if it is allowed to freeze, particularly copper tubing. I have a home in Colorado and the outside temperature in winter can (and sometimes does) get down to 20 below zero. I have the thermostat set at 35 degrees so the house will not get any colder than that. I have never had a problem with the softener. Read Less
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Asked by
San Antonio
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August 3, 2016
Answer: 
I think it will be fine. It's big enough for the full time use and sitting in the off season should not matter. Maybe just be sure it doesn't freeze, just like you would the pipes.
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Asked by
Palm Springs ca
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August 3, 2016
Answer: 
It will work great.
Be sure to install the by pass valves as outlined in the install instructions.
When ready to leave, turn off the system and move the control valves to the by pass mode
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This question is from 40,000 Grain Water Softener
 
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How many feet does the unit sit out from the wall measuring from wall to front of unit?

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July 22, 2016
Example: I have looked at the manual and can't figure out what I did wrong.
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Asked by
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July 26, 2016
Answer: 
Hello Scott - this is Nancy at GE Appliances and I am happy to help you. There are no specific requirements defined for space clearance for softeners, but there are practical limitations that will define a good installation. The product dimensions and graphics showing the general shape of the bypass valve are shown in the Installation Instructions. Please refer to drawings on pages 8 (Dimensions), 10 Read More
Hello Scott - this is Nancy at GE Appliances and I am happy to help you. There are no specific requirements defined for space clearance for softeners, but there are practical limitations that will define a good installation. The product dimensions and graphics showing the general shape of the bypass valve are shown in the Installation Instructions. Please refer to drawings on pages 8 (Dimensions), 10 (Single Bypass Valve), and 11 (Typical Installation) in the Installation Instructions through the following link: http://www.homedepot.com/catalog/pdfImages/ef/ef792180-cd7a-4017-ad70-a9888b4ab4ac.pdf These instructions also provide guidance to avoid blocking access to shut off valves, etc. as well as directing to local and state plumbing codes for information on meeting installation guidelines. The bypass valve extends approximately 3" to 4” from the rear of the unit. An additional space of 1" to 2" would probably be beneficial for actuation of the bypass valve in most installations but is not required. I hope this helps! Thanks for checking with us! Read Less
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Asked by
Pflugerville, Tx
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July 23, 2016
Answer: 
Mine only sits 8" from the back wall and 10" from the side it doesn't need any space other then room to hook up.
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Asked by
San Antonio
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July 23, 2016
Answer: 
Of course it depends on how close to the wall you try to get it, but mine is 26.5 inches from wall to front. That includes about one inch from the wall to the bypass assembly in the back.
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Asked by
Palm Springs ca
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July 23, 2016
Answer: 
I doubt that you did any thing wrong. What is not clearly outlined in the instructions, is the length of the manifold. You need to add the depth of the unit, then add the manifold,
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July 22, 2016
Answer: 
The dimensions are 22.4375"D x 14.4375"W x 47.625"H.
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This question is from 40,000 Grain Water Softener
 
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is the electrical hookup 120 or 240 volts?

This question is from 40,000 Grain Water Softener
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June 25, 2016
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Asked by
Jackson, MI
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July 7, 2016
Answer: 
120
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Asked by
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June 28, 2016
Answer: 
Hello odie - this is Nancy at GE Appliances and I am happy to help you. The water softening system works on 24 volt-60 Hz electrical power only. Be sure to use the included external power supply. The external power supply must be plugged into an indoor 120 volt, grounded outlet only. I hope this helps!
Thanks for checking with us!
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Asked by
Pflugerville, Tx
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June 27, 2016
Answer: 
This is 120v easy install.
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Asked by
Albuquerque, N. M.
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June 27, 2016
Answer: 
This unit is always 120 volt.
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Asked by
Palm Springs ca
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June 26, 2016
Answer: 
120 volt
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This question is from 40,000 Grain Water Softener
 
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How often should this unit recharge?

This question is from 40,000 Grain Water Softener
Asked by
Vermont
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July 18, 2015
I installed this unit a little over a month ago. I use about 31 gallons per day (according to the water softener display). I am somewhat concerned as I can see no evidence that the unit has recharged at all during the past month. Is this possible? The unit reports 91% capacity when I checked the readout.

When I did the water hardness test (using strips from a kit from Home Depot), it reported that my water was not particularly 'hard'. Does this make sense or do I have a defective unit?

Thank you in advance!
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Asked by
Alberta, Canada
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November 27, 2015
Answer: 
Hmm.. 31 gallons/day for a month is under 1,000 gallons. The stated recharge cycle is 4,000 gallons, or about 4 months at your level of usage. And you are wondering if it is possible that the unit has not recharged?
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Asked by
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July 21, 2015
Answer: 
Hello GyroMan - this is Nancy at GE Appliances and I am happy to help you. To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. The water softener will regenerate about every 3-6 days. The water softener uses several factors to determine when to regenerate: The total capacity of the water softener in GPG (grains per Read More
Hello GyroMan - this is Nancy at GE Appliances and I am happy to help you. To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. The water softener will regenerate about every 3-6 days. The water softener uses several factors to determine when to regenerate: The total capacity of the water softener in GPG (grains per gallon). The water hardness setting that was programmed into the control when it was first installed. Make sure the setting matches with your local conditions. Actual water usage per day.
The water usage patterns as they are developed over time. I hope this helps! Thanks for checking with us!
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Asked by
Vermont
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July 21, 2015
Answer: 
I left a "U" loop in the recharge discharge hose near its 'drain' end. If the unit had recharged, that loop would have contained some amount of residual water from the process. It has consistently remained dry. I am 99% sure this unit has never recharged since the first time I manually triggered the initial recharge.
If the 'strip test' that I used (to check for water hardness) was accurate and I Read More
I left a "U" loop in the recharge discharge hose near its 'drain' end. If the unit had recharged, that loop would have contained some amount of residual water from the process. It has consistently remained dry. I am 99% sure this unit has never recharged since the first time I manually triggered the initial recharge.
If the 'strip test' that I used (to check for water hardness) was accurate and I actually have water which is not particularly hard, could that explain why the unit has not recharged in almost 6 weeks? It seems that it should have recharged at least once during that time. Or is it more likely that the unit is defective or misconfigured somehow?
Thanks again in advance! Read Less
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Asked by
Vermont
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July 20, 2015
Answer: 
I left a 'U' shaped loop in the discharge hose which, if the unit had recharged even once, should contain some residual water from the process. The entire hose is dry with no sign of ever having had any water pass through it. I am 99% confident that the unit has not recharged since I installed it.
Could I have installed a very over-sized unit for my needs? I had assumed that the test that I did to Read More
I left a 'U' shaped loop in the discharge hose which, if the unit had recharged even once, should contain some residual water from the process. The entire hose is dry with no sign of ever having had any water pass through it. I am 99% confident that the unit has not recharged since I installed it.
Could I have installed a very over-sized unit for my needs? I had assumed that the test that I did to determine how hard the water was had yielded incorrect results (it said my water was not particularly hard). If it was, indeed, accurate, would this explain why the unit has not recharged in almost 6 weeks at this point? Or is it more likely that the unit is defective or improperly configured? Read Less
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Asked by
Palm Springs ca
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July 20, 2015
Answer: 
What type of evidence do you expect? The unit is factory programed to recycle about 2:00 am. Unless you are very near the unit, you will not hear the recycle.
I suggest you check the capacity in about 15 days, my guess is that it will show about 89%
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Customer Reviews

Rated 4.5 out of 5 by 498 reviewers.
Rated 3.0 out of 5.0 by Up to but not including The outside of the box states "For plumbing connections up to 1 1/4" dia". Note that's up to 1 1/4" dia, not including 1 1/4" dia. The actual connection sizes on the softener are 1" dia, so if you've got 1 1/4" dia lines you're still going to need a couple of reducers. Nice little play on the English language there. August 4, 2016
Rated 4.0 out of 5.0 by Softens water nicely, defective part needed immediate replacement. The water softener was relatively easy to install, however; I was replacing an older GE softener so all the plumbing was already in place. When I was ready to plug it in and start it up, I got no power. I checked the wiring and all was good. Multi-meter probing showed no voltage. The power transformer that came with the unit looked and felt like a cell phone charger. This seemed odd to me since the power adapter from the unit I was replacing was a lot larger and heavier (close to 1lb). The power ratings are different from one transformer to the other. Not sure what to think about this... I called GE support and they asked me if I had plugged it into a power strip (which I did, but also tried bypassing the power strip to no avail). Plugging your water softener into a power strip will break the water softener's power transformer according to the GE support rep. Anyway, I was sent a new one and the replacement was a large and beefy as the old one. This worked perfectly. No issues since. The water softener is in my crawlspace so I don't hear any noise from it (not even sure how much noise it produces). I am on a community well and I tested my water hardness from some strips I bought from "the world's largest marketplace". These strips did not measure the lead levels, so I just assumed a little and added it to my water hardness level accordingly. I then set the water softener to that number. No more hardness. It seems to be working as it should. Had it installed for almost 8 weeks now. The indicator states that I have 0 days of salt left, but it is mistaken. Been saying that for a week or two now. Not sure how useful the salt-monitoring is, but I like how it tells you the average gallons/day used is. That is the extent of the display's usefulness IMO. Now that I'm thinking about it, I wonder how accurate the gallons/day reading is if the other readings are not all that accurate? My children's sensitive-skin issues have gone down with the softer water. This makes everyone a little happier. We use a reverse osmosis water filtration system for drinking and do not notice any salty taste. I have not tried to drink from the faucet yet, but the dog doesn't seem to mind. I hope this review helps someone out. June 24, 2016
Rated 5.0 out of 5.0 by GE 40k Water Softner The online purchase process was easy. Delivery miss a day due to my address being new. Installation was super easy. And most important...compare to its cousin (the Kenmore brand) the footprint/rectangular shape of the GE is much slim. I recommend this unit if you have reduced space to install it. May 10, 2016
Rated 5.0 out of 5.0 by WORKS GREAT INSTALLED EASILY AND WORKS FINE...VERY LITTLE SALT CONSUMED IN THE FIRST MONTH, BUT WATER SOFT AS DESIRED August 30, 2016
Rated 5.0 out of 5.0 by Product Review My water is soft again and all is well with our home September 6, 2016
Rated 5.0 out of 5.0 by Very Efficient, Uses very little salt Bought this 2 months ago and had it installed by a plumber due to piping issues. Confirmed the hardness setting with my village water department. It now recharges every 4 days and uses very little salt. Still using the first bag from 60 days ago. Water is consistently soft. Discharge flush water contains very fine tan granules which I assume are rust since our well water has high iron content. Cannot find an explanation anywhere so assume this is normal. Miss the 'Recharge Tonight' setting from my old softner. July 30, 2016
Rated 1.0 out of 5.0 by Waste of money - broken in 2 months Absolute waste of money, purchased this to soften the water in my house. It was not in use more than 6 weeks and I noticed that my water was becoming hard again. Inspect the unit, the display will not turn on and will not function. Had a pro come inspect it (a homedepot affiliate) they told me these units are garbage and last anywhere from 1-2 years. August 16, 2016
Rated 4.0 out of 5.0 by easy install easy to install and use just add salt and set controls ,the unit takes over and minds itself just add salt as needed August 30, 2016
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