Rated 4.5 out of 5 by 269
Rated 5.0 out of 5.0 by MichiganMatt Big improvement over my last softner
I bought this to replace an 18 year unit that was the original water softener installed when my house was built. I love the single unit versus the separate salt tank in that my old unit had. I didn't realize how poor the previous unit was performing. I immediately noticed how much softer the water was after only two days. Dishes have less spots, clothes are whiter and softer. A huge difference!! I really like the controls of this unit and how you can enter in the salt level and it shows you about how many days the salt will last. It counts down and then alarms when you need to add salt. Great unit, love it. I installed it myself and had no problems getting it programmed and running. I have had it about 3 months now and it works as designed.
December 10, 2014
Rated 5.0 out of 5.0 by Satisfied Very Satified
Installed the unit in Palm Springs, Ca. With very hard water. Installing the unit was very easy. Our house has 1 1/4 copper pipes. I installed the 3 way valves then reduced down to the required 1" at the unit. I drained the hot water heater as recommended but was still amazed by the volume of materials cleaned out of the pipes. Be prepaired to clean out all the filters in your home. I wish I could post pictures of before and after glasses. The glasses looked like they were sand blasted before, yet after just 3 cycles through the dish washer, look like new.
Back to installing, take your time, read, reread the instructions. It took me longer to remove the unit from the packing then installing. After I had replummbed the water supply, actual installation took about 10 minutes.programming about 5 minutes. Installed the unit November 14, so far works great.
February 27, 2015
Rated 5.0 out of 5.0 by none Great value, easy installation, programing, and small footprint.
I have installed two of these in the past three weeks. The first one was for an old friend of mine who had a softener made by a major brand (********). Count the stars, you can figure it out ! That one didn't work for years, even after having the local company that services that brand work on it, and charge over $400.00. I removed the old unit, and installed the 30,000 grain GE softener with no problems.
The second one was for a neighbor that had considered getting a softener after moving into a house down the street from me. She had moved from New Mexico and was not impressed by our very hard water here in Meadville, Pa. and missed the soft water as her old house in New Mexico had. The two met at cookout at my place and the first told the second about the softener that I had installed and how pleased she was with it. Soon after I had to order the larger one for my new neighbor, and install it along with replacing 35 ft. of old 1/2" iron pipe with new 3/4" copper. She is even more pleased than my old friend as she not only has soft water again, but good water pressure. Her old pipes were down to less than 1/4" diameter (about the size of a large McDonalds straw). That's how hard our Meadville, Pa. water is.
Both are very pleased with their GE softeners, and I am very happy with the ease of installation, programing, and the way that GE designed their softener units.
Having been an Apartment Complex Maintenance Supervisor for two separate 100+ unit places for a collective 27 years in the Meadville area, I would say that these would be easily installed by anyone with decent soldering / plumbing skills, and just about anyone that would decide to use the shark bite fittings.
Dan, Meadville, Pa.
May 1, 2015
Rated 5.0 out of 5.0 by shaack27 Does the job well
I installed this water softener about 6 months ago, and it has been working great. We have very hard water in our area, and we can feel the difference in the shower and see the difference in that the dishes no longer have build up. I also like the feature that it tells me how many days until the salt is expected to run out.
January 25, 2014
Rated 4.0 out of 5.0 by Alfonso Thisproduct saves water and salt compared to my older unit
This water softener uses less salt and water than my previous one, and takes up less space in my utility room.
I like the fact that it lets you know when to add salt and that you can actually see how much salt is used each time it regenerates. I have only had it for 2 weeks, but so far it seems to be working perfectly. I was a little surprised at the expense of installation, as it needed different plumbing than my older unit , which added almost $250 to the cost of the unit. However, if you can install it yourself, it is a very good value for the price.
February 5, 2014
Rated 5.0 out of 5.0 by anonynous best item
I have this unit in my basement next to a water filter. I had looked at other units but chose this one. I am handy around the house and the water system is important to the house. I had called a friend and we installed the unit, a new water filter (I had cracked the old one while changing the filter) and two ball vales before and after both units. I have had this system for one year, it's very easy to add salt and change the water filter. The directions for installation were very easy to read . The entire job took less than two hours, spent the next three drinking beer on the deck until my wife came home.
November 9, 2014
Rated 1.0 out of 5.0 by MickD Fail
Broke after 3 months. Warranty is worthless as it takes 2 months to get it fixed by which time you have damaged all the high dollar water based appliances in your home (dishwasher, washer etc). I understand that even the greatest products may break but the process to deal with a warranty claim is so convoluted. The bottom line there is zero after sale customer service. GE could not care less. Based on my experience. Do not buy this product.
November 4, 2014
Rated 5.0 out of 5.0 by robert God deal
I bought mine at Home Depot for App. $447 and am quite happy. My last one , Brand X, did not work well at all and the water felt a little soft but not very. It also burned through salt like crazy. The company told me it was fine they tested the water blah blah blah and it still was kinda soft but not like soft soft.
I finally got rid of it and bought the GE and t works great. It took about 24 hours for the full softness to come thru but it is soft soft water.
My plumber friend installed it in about 45 minutes. Also the salt read out on the unit said the 4 bags of salt would run out in 119 days. The last junker used that much in a month.
December 4, 2014