Rated 4.5 out of 5 by 1249
Rated 1.0 out of 5.0 by unhappymom Works great until it needs resetting--then you have to pitch it
We've been really happy with this product, but when we plugged it in for a second summer of dehumidifying, it didn't collect water, but sounded and seemed like it was running fine. I called GE and they said there's no "reset" button on the unit, so the only thing you can do when something gets goofed up in the electronics is to throw it away. Crazy. The GE person did tell me that she had put in requests for a reset button because of other customers' experiences with this. I hope they do--hope they're not just trying to get you to buy a new unit every couple years. I was expecting this to run capably every summer for several years. When I buy a new one, it won't be a GE.
June 9, 2016
Rated 5.0 out of 5.0 by jay excellent product
this is our 3rd purchase of this dehumidifier. they have all performed flawlessly. they easily suck 5 to 6 gallons of water out of the air in our lake house every day......yes, that's 6 gallons of water that each one takes our of our house. we have used the water on plants on our patio for the last 4 years. so the reservoirs are very sturdy, as I have carried them all around the house multiple times. we actually use only 2, but my son has 'borrowed' the oldest one for his office.
the only negative I can offer is that they do seem to really suck a lot of electricity, but they function really well. should another of them disappear, we will readily purchase this model again.
June 14, 2016
Rated 5.0 out of 5.0 by jennifer119 Great Dehumidifier
This unit runs quieter than the old unit we had. Hose was so much easier to attach for draining and air filter is located in a nice, easy to get to place.
June 24, 2016
Rated 5.0 out of 5.0 by nickydepot Working Well, Four Days So Far
Bought as a replacement for another dehumidifier. This one is working great. Basement is dry and does not smell musty. We run it continuously. Just hooked up the old hose, but had to remove the rubber washer to attach it. So, added some plumbing putty (TFE paste, I think it's called) where the rubber washer would normally go. No drips, so all is well. Hoping for many years of trouble-free operation, but have only run four days. It's at least as quiet as the previous (but different) one. Very nice.
June 7, 2016
Rated 1.0 out of 5.0 by Blanca Product not worthy.
Second dehumidifier in the past 3 years. When I moved to my new house with a basement, the previous owner left one that was working at the time which was towards the end of summer. Last year when I went start it again for summer, I found out it was not working. It would run but did not collect any water at all. I purchased another one of the same model since I liked the look of it but did not know how old that one that stopped working was. The new one worked great for the summer, but when I went start it this year again, I found out it was doing the same thing as the previous one, it runs but does not collect any water. The product. appears to be of good quality, everything looks like new but it does not work. By some of the reviews I just read, is seems like is a one time use only product.
Overall I am very dissatisfied with this product and would not recommend it to anyone, is a waist of money and just the look of it, is not necessary a good product.
June 17, 2016
Rated 2.0 out of 5.0 by Freya No Drainage
Dehumidifier works great but does not automatically drain. We tried every hose configuration possible. Its in our basement so VERY inconvenient to constantly have to go downstairs to manually empty chamber. Returning the unit today!
June 21, 2016
Rated 1.0 out of 5.0 by disappointedwithGE Died after 2 years
I have owned several dehumidifiers over the years. I bought this one new in June 2014. It worked fine for two summers. Then, for the third summer, it quickly lost capacity to chill the air at all. This was in June 2016. I opened the unit up and found rusted parts.
June 16, 2016
Rated 1.0 out of 5.0 by Dave Unit failed within 1.5 years
I purchased this GE unit in June of 2014 to replace an existing unit in my basement. It ran fine for about a year and then last fall (fall of 2015) I found the humidity level rising in my basement and the water was not collecting at the same rate as previously. During the winter the unit rarely runs but this spring (2016) it complete stopped working. I submitted a complaint to GE Appliances but they basically told me it was out of warranty so nothing was done for me.
Although the unit only costs $200 I do expect it to last more that 1.5 years. I realize failures do occur but the manufacturer's lack interest in the product quality issue I experienced certainly means I will be buying the new unit from another manufacturer .
May 14, 2016