Rated 3.4 out of 5 by 96
Rated 3.0 out of 5.0 by raeliak Happy with the performance... BUT BE FOREWARNED
Bought this microwave along with a matching stove. The microwave cooks quickly and I like it very much HOWEVER the door is sagging 1/8" - just as rip44 stated. Thinking that I might be too critical I asked my teen to check it out, and he noticed it immediately. GE came down and checked it out and the guy indicated that there was no adjustment for the door alignment, and he recommended that I have Home Depot replace it. Guess what - the new unit is also misaligned (check out pic). When I checked at the store I was not surprised to see that the store unit was also off. What's the deal? This is just pathetic quality control!
February 11, 2012
Rated 4.0 out of 5.0 by raeliak Update to previous posting - door misalignment
In my previous posting I complained that the doors to these microwaves were consistently misaligned - and I included a photo to support my claim. Since then Home Depot has replaced my unit twice and I'm happy to say that I am now very happy with it. During the last installation I realized why so many of these have misaligned doors. I believe this is caused by the installers holding the unit under the door during the installation, and they're bending the door hinge.
Thanks to the Home Depot rep who followed-up on my complaint and made sure that everything was taken care of!
June 16, 2012
Rated 1.0 out of 5.0 by Beware Garbage
This is the worst appliance purchase I've ever made. I bought it as a set with the GE Adora range and refrigerator. It lasted less than 2 years. I noticed the door was misaligned as soon as it was taken out of the box. I called GE and when the service rep came out and looked at it, he told me the doors are assembled in a way to allow for some movement and it is not a defect. Um... I don't care what you call it, it shouldn't be misaligned. Less than 2 years later, a loud buzzing sound starting vibrating through the entire unit when I shut the door and wasn't even using it. I had to unplug it to get the noise to stop. GE came out again and took it apart. They charged me $89.95 just to come out. The estimate to replace the defective parts (monitor switch and main assembly, which GE still uses in other models), plus labor totaled $383. A brand new microwave cost me less than that. The model is now discontinued and after my experience with it and after reading all the reviews, I can see why. The product is just a piece of garbage. Between this experience and problems with a GE washer, I will never buy another GE product again. If I could give a rating of zero I would.
June 20, 2015
Rated 5.0 out of 5.0 by Kathy Love this microwave!
I read some negative reviews of this microwave but decided to purchase anyway. My old Adora was 8+ years old and needed a new costly microtron to fix. I decided to purchase another Adora as I liked the appliance and it matched my frig, stove and dishwasher. My husband and I installed it. We had no problems with installation, nor did we have problems with the door aligning to the rest of the unit. We did, however, have a problem with the vent staying on constantly. The manufacturer came to our home within 4 days of installation and corrected the problem within 5 minutes. I would recommend this microwave, especially if you need it to match your current appliances.
September 17, 2013
Rated 1.0 out of 5.0 by KentuckyGal DO NOT BUY THIS ITEM!
Not long after buying this microwave, it started making a weird buzzing noise. Now it doesn't work at all, actually everything works except it doesn't heat the food. Pretty important feature in a microwave! And, it's out of warranty, it was expensive and I would recommend steering completely away from it! Does have nice features, but those features are pointless in a microwave that cannot heat food. Buy something else. We are shopping today for a new one and will definitely buy a different manufacturer. And it heated unevenly. We should have taken it back once it started making the noise, but didn't. Hopefully, our next one will last longer than this one did.
May 4, 2013
Rated 4.0 out of 5.0 by rip44 Overall Good
After two weeks, everything works fine. Functions as advertized. Fit of door is poor and gives the appearance that it is misaligned.
January 17, 2012
Rated 1.0 out of 5.0 by Bosoxfan8 Poor unit GE service stinks.
Bought this unit 4 months ago. After a month and half the motor fan while it was cooking would change speeds from high and very loud to almost dead silence. I called the service line and was told this was normal. rite after that there was a crackling noise along with the motor fan problem. After a month, called for service.
Ge service came and after checking it out said i had an electrical problem with my house and it wasn't the microwave. He said that hte circuit was 120 and when microwave was on it went down to 115. My problem.
A master electrician came over and determined my service was fine so we took the unit over to someones shop 4 miles away and plugged it in and thiers went from 120 to 114. My house wasn't the problem.
Took rite then to home depot and told them. They took back and ordered another one for me and ill get it in 5 days. I paid for ge to install the first time but they said i would have to pay again. NOT! Ill put it up myself. I will see how the new one works.
One thing good i will say is Home Depots service is very good.
Also I got a GE stove the same time and we'll see how long that works.
March 29, 2012
Rated 1.0 out of 5.0 by ApplianceOwner Junk, sorry I bought it
Barely a year old and it made popping sound and went dead. Obviously just out of warranty coverage. Would not buy again.
November 18, 2012