Rated 3.4 out of 5 by 382
Rated 1.0 out of 5.0 by Heylee1 Complete DISSAPOINTMENT!!!
I recommend that you NOT Purchase this dishwasher! The Defective Design is a waste of your time! I wish I read the reviews before buying this hunk of junk! The only pro is that it is quiet. I have had it for 3 days. On the first wash the detergent did not get rinse out all the way. The second wash there was food particles baked on the dishes and the door. Before the 3rd wash I thought I would be smart and follow the loading instructions and pictures exactly as in the owners manual. I lined up the utensils just like the pictures. When I opened it up after the third wash the detergent dispenser opens and spills detergent all over my silverware! The silverware tray against the door and detergent dispenser is Major Defective Design!
HD does not accept major appliance returns. Currently I'm waiting for the first service call...
November 11, 2014
Rated 5.0 out of 5.0 by 2474 amazing dishwasher
What a great purchase this dishwasher was. It's amazing how many different configurations can be made with adjustable racks, removable tines.....I can fit way more than I would have ever expected in this machine. Everything gets clean and it does a good job drying too. Spatulas and knives fit beautifully in the lower silverware rack so they don't waste upper rack space. The half cycle option is a great feature so you don't have to wait to fill the entire dishwasher to run a few things. It is so quiet we have to really listen to see if it's actually on.
October 14, 2014
Rated 4.0 out of 5.0 by Dave Very nice so far (2 months in) - for those that complained about detergent not dissolving....
For those that complained about detergent not dissolving...NOTE: the top and bottom silverware racks are different - the bottom rack has a gap that allows the detergent door to flip up. IF YOU SWITCH THE RACKS the door wont open - until the cycle is over, you open the door, and start swearing. Just swap the racks - it's worked great. SUPER QUIET and does a great job cleaning. Only thing that kept from getting 5 stars are 1) time (140mins to wash dishes seems like a lot) and 2) I dont like bottom rack design to hold smaller plates. But those are pretty minor. The nearly silent operation is worth some stars by itself.
March 9, 2015
Rated 1.0 out of 5.0 by AuroraDad Poor Design
I'm sure it works if you follow every last instruction on how to load it, but that is not the point of a dishwasher for a large family. It needs to be versatile. This didn't work well right from the first wash. So many different issues with the detergent and dispenser. Heck, just raise up the dispenser so that it doesn't get blocked, that's an easy design fix. But no, if you have any tall cutlery in the middle of the bottom rack, you are bound to have issues with that load. We are taking this back, losing the 25% re-stock fee and upgrading to something that works better.
October 31, 2015
Rated 1.0 out of 5.0 by nkirkbride Nice Looking, Nice Features, Doesn't Dissolve Detergent
We bought this dishwasher for the house we just built because it had more features for a better price than the Samsung that would of matched our other appliances. The first few times using it, it worked good. Then it started not dissolving the Cascade packets. We had about 5-6 washes that when I opened the door there was detergent still in the reservoir and all over the bottom of the door. When we ran out of the packets we switched to liquid detergent and it is now doing it with liquid. It's really annoying that we have to clean the dishwasher door and at times the dishes because the detergent doesn't dissolve and it leaves a mess. If there is way to fix this I would like to know. If not, will GE replace this?
November 28, 2014
Rated 1.0 out of 5.0 by Leana Horrible!!!
This dishwasher was good for about a month. I bought it in November 2013 and in the past 7 months I have had 7 services calls/visits to “fix it” !!! It works for about a week or two after they come out then it starts to go downhill (not drying or cleaning the dishes) half of the soap is not dissolved. I called again yesterday and they said I have to schedule another service appointment!?! Sorry GE but who has time to take off for 8 service calls in 8 months!!!! I have asked for a new dishwasher but apparently they don’t do that. At this point I have asked GE to take this dishwasher and give me my money back. I need a dishwasher that actually works!
July 3, 2014
Rated 1.0 out of 5.0 by Disappointedcustomer DO NOT BUY: wish I could give it NO star
We bought this dishwasher over a year ago to match with the GE oven and microwave stainless steel set. After installation we used it the first time and we smelled an awful rubber burning smell coming from the dishwasher and had to shut it off. The rubber burning smell didn't go away for a week! The GE service technician came out and said there was a lose part inside and it melted and burned onto the heat coil at the bottom. Now trying to use the dishwasher again the second time and the door won't shut and latch on - looks like the plastic latch is not working. Tried calling Home Depot to get a service appointment (since it is now under the extended warranty period that we purchased), and that was a frustrating experience too. After four calls and waiting two weeks to just get a service appointment, it turned out that there was no authorized service provider for GE in our area. Surprised since I live in a big city area. Home Depot said they will refund me through the extended warranty program the cost of the dishwasher and tax. Good thing we got the extended warranty from Home Depot and will at least get a refund though only for the dishwasher but not the installation and extended warranty costs we paid. Now the dishwasher won't shut off since the door is open. Was able to use this washer once over a year and five months period since we purchased it and it has given us problems. We have bought 100+ appliances over the years for our rental properties and personal use, but never had this many problem with product quality.
HOME DEPOT SHOULD PROTECT ITS REPUTATION AND NOT SELL THIS PRODUCT ANYMORE.
November 9, 2015
Rated 1.0 out of 5.0 by msmz Does not clean!
My husband picked this dishwasher out without looking at reviews. It looks beautiful and is really modern with all the features. It is very quiet. I love that the top rack easily holds wine glasses. Unfortunately, it does not clean. I don't prewash because I expect a dishwasher to be able to do it's job. I never had a problem with our previous dishwasher. I was shocked that almost everything in this one came out still dirty. We tried several more loads, but it did not get better. We were fortunate to take it back, but only after a huge headache. I would definitely stay away from this one unless you plan on mainly washing the dishes yourself.
December 31, 2013