Rated 4.2 out of 5Â by 334
Rated 1 out of 5Â by KMRM Disappointed with GE
We have had this unit for 1 year and have had 3 service calls to fix various problems. One problem was a loud motor, and the motor was replaced. The other problem is that every few months the groceries in the fresh food area freeze solid for multiple days, and sometimes frost forms on the ceiling, walls and food in the fresh food area. GE has been not successful and I would say difficult in resolving this problem, and will not give me a clear answer on if they will pay for additional service calls if the freezing continues now that the warranty has expired. I would not buy this unit because of the multiple problems I have had with it and I would stay away from other GE products due to GE's lack of knowledge in servicing their products.
September 11, 2014
Rated 3 out of 5Â by RussT Great Features, Defective Unit
Love the appliance in general - could have been 5 stars! Great features, great appearance, well designed inside and out. We had some minor issues with inside trim defects, which were resolved quickly to our complete satisfaction, right after delivery.
Unfortunately, about 5 months after arrival, the temperatures in both compartments rose to the extent it stopped making ice. After three warranty service visits and much spoiled food it was determined that a critical valve in the coolant loop was installed backward. It was flipped around and all has been well, since. This defect should have been caught in Quality Assurance before shipping.
May 29, 2014
Rated 1 out of 5Â by mattkrok Noisy Refrigerator, Do Not Buy!
I recently bought a GE Cafe refrigerator and after a short while it started to make loud noises which sound like a pot of coffee percolating. The noise is pretty constant. After many calls with GE, they said that this was as "designed" and they would not do anything to fix the problem. Seriously, stay away from this refrigerator.
August 8, 2014
Rated 3 out of 5Â by LoboGary Love the features
The refrigerator is nice the appearance is great. the compressor is very noisy. When we first received the unit it would not cool in the built in position. if I pulled it out from the cabinet it started to cool. I found that the condenser fan was not installed on the condenser properly, it was a matter of snapping it back into its correct position. the air defuser under the the refrigerator was torn loose, I had to reattach the plastic with
some tape. The refrigerator started working with it in the built in cabinet. temperature dropped to normal operating. conditions. the compressor remains noisy and I will call service, to see what can be done.
October 17, 2014
Rated 3 out of 5Â by philamthebest Great fridge, loud and not as spacious as needed
The fridge is a great fridge and I adore the way it looks. Very sleek and the features are great. The LCD on the fridge has some awesome features inclusive of being able to add pictures from a jump drive. Precision filler is something we all use and you can change the measures as needed. The fridge is loud though and you may think something is wrong, but the fridge is just loud. The hot water filler only fills 4 ounces and it takes 6 minutes to warm up. You will have to wait 45 seconds after the first fill to get more hot water. The depth isn't great for "counter depth" so go with the larger if possible.
November 5, 2014