Rated 4.4 out of 5 by 542
Rated 1.0 out of 5.0 by Chris Inferior Product, Awful Customer Care. Do Not Buy.
We purchased the entire suite of GE Cafe Appliances for our kitchen remodel four years ago. The products look great but each is of inferior quality.
The range, which is just four years old, has failed. First the control panel blew out, now the bottom oven won't work. I believe that a $2,500 range should last more than four years, but the reps at GE Consumer Care don't agree, and fall back on the fact that the product is out of warranty. So I've had to take multiple days out of work to deal with an appliance that doesn't work.
It's totally unacceptable.I would not recommend buying this product. Yes, the design is nice, but the quality, and lack of customer service is absolutely horrible.
October 19, 2016
Rated 5.0 out of 5.0 by jules LOVE it
i have had this range for 6-8months and love it. i would never go back to anything other than gas. the stove is very heavy duty and perfect for what i wanted. everyone that has seen it has commented on how nice it looks too. my husband ok'd for me to order a bigger range like this but i could not justify paying 7k+ for a range. this one has an awesome look and so easy to clean. i will say the lower oven is useless as it takes way too long to preheat. when i have just one small dish to cook i use a counter top conv oven instead. my only other complaint is i wish the timer and preheat beeper was a tad louder but def not a deal breaker. i read endless reviews on all types of ranges so wanted to take the time to write this one on how happy i am with my purchase. i would buy it again tomorrow! also, in the pics below the side of the range exposed was black. i painted it grey to match cabinets. yes, you can paint metal. it is perfect!
August 13, 2016
Rated 4.0 out of 5.0 by EAL Love look and how it cooks
Love my oven so far! Cooks great, love the griddle in middle and double ovens. It did come with one scratch on top and a dent on bottom left corner but that I'm guessing was from delivery or install. I chose not to return bc didn't want to deal with loading and taking back to HD. Great oven/range though
August 22, 2016
Rated 2.0 out of 5.0 by Dre Good Stove, but inevitable short life
I had this stove for a few years, and I really enjoyed the high power burner- the small one is basically worthless, so you really only have 3 usable burners, and the center one, which is also hugely under powered but still ok for light griddle use.
Loved having 2 ovens, although the lack of broiler on the bottom oven was sad, as large dishes don't fit in the upper oven, so you can't finish off turkeys and stuff with the broiler. The broiler was also pretty unreliable, as it would sometimes take several minutes to decide to turn on. But, the temperatures of the ovens were pretty accurate.
The problem came when a rodent chewed through a wire somewhere in the machine, and it turned out that this one thing completely totalled the machine, as GE cannot replace the wires (????), and the wires were totally unprotected. We don't typically have rodent problems, but most people are bound to encounter one at some point, and it was really disappointing that such a stupid thing rendered our stove useless. Since the wiring is unprotected, it seems like another kitchen accident, such as a grease fire or a hard bump, could have melted the wiring, also destroying it. And GE doesn't have any kind of buy-back or recycling program, so this entire thing-- even though literally EVERYTHING besides one wire works, is garbage. Such a bummer.
Anyway, all in all it's not worth buying. It's too expensive for what it is, and it seems like it was built to die on you at some point that is likely before you expected it to.
September 11, 2016
Rated 1.0 out of 5.0 by KDF Fancy/looks nice/poor quality/abominable service
Purchased this very expensive stove, when installed the left front "power boil" burner has 4 inch flames exceeding the grill on the right side of the burner and no flames on the left side of the burner. GE Certified Technician was sent to repair, ordered new parts telling me the orifice holes were improperly drilled. He ordered new parts and came to my home 3 weeks in a row. Each new part was worse than the original.
GE Customer Care told me "That's as good as it gets" and refused to send out another technician. When the burner did not light at all on the left side the Technician came again. He phoned 3 Other GE Certified Technicians from my home and they all told him the problem was not fixable. My husband and I googled the problem and found numerous other Purchasees who had the same problem and posted the problems on UTUBE. DON'T Purchase this Stove, or other GE Products as they are completely unwilling to resovle their problems.
December 29, 2015
Rated 2.0 out of 5.0 by fastmarka Looks pretty; nice features; poor build quality
I bought all GE Cafe appliances (so they'd match).
The dual oven range is nice; it offers a lot of flexibility. Odd that the top oven is an old-school twist knob operation, while the lower oven is a touchpad.
The finish looks great for about a month, but the stainless steel is disappointingly soft and will scratch with even the lightest touch. Shame on GE when I'd expect them to know that pots and pans frequently visit the surfaces, and given that they touch hot flames, they're going to be made out of hard materials.
Even everyday cleaning (using soft materials only; no abrasives) has left fine scratches on the surfaces.
After only 2 years, I'm wanting a new range if only for not having something that's all scratched up (and I'm very careful about how I use/clean this appliance).
I've also had one of the flame distributors fail (fire was only exiting 1/4 of the circle), so that needed replacement.
I would not recommend this range/oven; spend your hard-earned money elsewhere and learn from my mistake.
September 15, 2015
Rated 5.0 out of 5.0 by Jim Loads of oooos and ahhhs
Excellent gas range! Just what we were looking for to add to our new kitchen remodel. Everyone wants their turn to fix dinner now! Loads of oooos and ahhhs on this one!
July 21, 2015
Rated 5.0 out of 5.0 by GK Nicest Range Ever
My previous range would heat the whole kitchen when the oven was on for more than 30 minutes. This one is better insulated and doesn't have the save effect. Cleaning this range is truly easy as all the burner parts just pop into the dishwater and the stainless steel top is easy to wipe up. I've been delighted with the convection operation for both baking and roasting.
May 3, 2016