Rated 4 out of 5Â by 290
Rated 1 out of 5Â by MissP Beautiful slate finish, terrible washer!
I purchased this dishwasher at my local Home Depot, along with the matching fridge, range and microwave. They arrived on time and were carefully brought in and hooked up by the Home Depot. I appearance is very nice, I love how much easier they are to keep clean compared to my previous stainless appliances, I really like all the appliances except for the dishwasher..... Half the time the soap doesn't open and when it does, it seems to deploy too late and leaves soap everywhere or just all over the door. Having to run my washer twice seems like a money put and a waste of time.
December 2, 2013
Rated 3 out of 5Â by Massgardener Tips for getting clean dishes
Purchased this model for the slate finish. Initially had a problem with the dishes coming out still dirty. Did some research and discovered some tips. I use the Cascade tablets. Also, make sure the Rinse Agent holder is always full. Not sure why this is necessary, but it made a BIG difference. Our hot water heater isn't the best, so I also run the kitchen faucet until the water is not, then select boost water temperature and steam.Now it cleans pretty well.
Regarding the design, I am not fond of the location of the silverware holders. You cannot place knives in the top holder or the door won't close. I moved the bottom outside holder to inside. Also, on the bottom shelf, the prongs are farther apart than necessary which means it is a little more of a challenge to place small items.
Bottom line: If you want the slate finish and need a front panel, it is a decent dishwasher and you can probably make it work if you use these tips.
May 30, 2014
Rated 1 out of 5Â by carla1 Diswhasher
This has been the worst decision. This dishwasher does not wash the dishes unless you completely rinsed everything. The silverware basket in the front prevents the soap dispenser to open and the soap is left behind. The dishwasher is loud, and it takes forever. GE, absolutely the worst engineering I have ever seen in an appliance.
June 25, 2014
Rated 1 out of 5Â by Andrew What QC?
I'll start by saying I don't have much experience running this dishwasher. After working with and installing this dishwasher recently I am extremely disappointed at the quality (or lack there of) in this dishwasher. I found ONE screw that was well threaded, the metal was either drilled/tapped at an angle and mangled, or the screw threads were mangled (more on that below).
The rear two feet were on a 10 degree angle, while the front two were "kinda" angled (enough for it to be noticeable but livable). The screws that hold the support bracket to the top of the washer were also a ways off, and the left kick plate threads were.. again.. off.
Parts Conflict: The "feet" are essentially bolts, well the two front ones will actually shave metal off of two horizontal support screws (located ~1/2" up) when screwed in! It didn't seem to mess up the threads for the legs, but it might be the support screws were softer metal. Even these support screws that were not touched during install had mangled threads.
The two rubber strips that you clip on the side of the washer to hid the gap were very wrong, there is an angled support piece that keeps them from clipping onto the dishwasher, so you have to cut off ~4-5" of the rubber strip to make it fit.
Directions: I know it is popular to write one manual for several models of dishwasher, but this was just sad. Hardly any parts looked anything like what this washer had, and some parts such as the two previously mentioned rubber strips were not the same ones pictured. Please make a manual that actually tells me what my dishwasher needs, and don't just vaguely list that I'll need a 90 degree elbow (hint: page 7 has what the two variations are for water intake).
On odd item I noticed is that my washer came with water in it, and the inside was soaked! The water discharge tube had maybe 1/4 cup of water in it, and the inside of the washer was wet. There was a faint reside like soap inside, and the bottom piece of protective cardboard (as well as energy start sheet) on the bottom shelf was soaked and floppy.
Over all fit and feel was not that great either, the pull out trays had very lose tolerances with a real cheap feeling. The door latch is far too strong as well, it is strong enough that I can feel the handle/door flex when I open it.
My wife and I love the look of the GE slate line of appliances and have started with the dishwasher before buying the others, but after the quality issues I have seen with this dishwasher, we will likely be looking to another brand.
November 28, 2014
Rated 1 out of 5Â by jjman Worst Dishwasher EVER
Purchased this washer based on reviews and Consumer Reports ratings. AWFUL choice. As i am single guy, it does not see heavy usage. IT BROKE in the first MONTH! 5 uses maybe?! Evidently, the circuit board had gotten wet. ARE YOU KIDDING ME??!! its a DISHWASHER!!
GE has HORRENDOUS service platforms and it took over a month to get it repaired, as i did not buy a store warranty and had to go thru the manufacturer. (by which i had to pay an independent to fix it and get reimbursed. it WAS reimbursed quickly) Independent servicers here strongly dislike GE, *hindsight.
The washing ability is infuriating! Absolutely worthless! And I have always pre-rinsed when using ANY dishwasher. The dispenser door usually will not work as it becomes crusted with detergent quickly and leave streaks of Cascade all over the front dishes/silverware. The silverware rack is flimsy and does not lock into place, I black-wire tied it to keep from falling off. The interior of the machine does not stay as clean as you might expect gray to remain, looks like terrible after less than a year of ownership.
POOR MACHINE! glad i didn't jump on the 'sale' to outfit my entire kitchen with GE products, as every encounter with them is a disaster.
December 9, 2014