Rated 4.3 out of 5 by 331
Rated 5.0 out of 5.0 by lonestarhomeowner Great product, great price, great delivery.
Purchased to replace a previous GE Profile model not longer offered. Did not purchased the installation wall mount kit. Stainless color is slightly different from older model and trim kit but no longer bothers me after a month of use.
Free delivery a bonus. Arrived on time, polite employees, unpacked, verified it worked, took the old unit and offered to take the box trash. Did not install it in the wall with our extisting trim kit but that's not advertised as part of the delivery service either. Old trim kit fit well with no extra hardware.
No surprises with purchase, delivery or installation - my favority kind of purchase..
April 21, 2015
Rated 4.0 out of 5.0 by NotHappyWithService Great product, Lousy Service!!!
Microwave is fine. It replaces my 7 year old version of the same item, and fit the old trim kit. I purchased online from Home Depot because it said they would deliver, INSTALL, and TAKE AWAY the old one for free. (I double checked this). When the delivery person arrived, he just wanted to dump it and go. When I asked if he was going to install it, he said "we don't do that." When I asked if he would at least take it out of the box, he reluctantly agreed. Same with hauling the old one away (a reluctant "I guess so...") Then he asked if I purchased it online, and I said yes, and he appeared to think that must be why I had the expectation that he would install and remove. (Obviously, this has happened before.) As a woman living alone, I had to hoist a huge microwave into a cabinet and plug in a short cord, while balancing it all, because the delivery person wouldn't spend three minutes helping me. If Home Depot is not going to provide the service advertised, they need to change their website!!!
January 18, 2015
Rated 4.0 out of 5.0 by Mamadub Replacement microwave
We needed to replace our 7 year old GE Profile microwave when it suddenly stopped working. This was the designated replacement. Our microwave was built-in to our kitchen over our GE Profile stove. I think it's rediculous that GE changed the stainless finish so it doesn't exactly match the old one (though it blends ok). The new finish shows fingerprints more than the old one. The big GE medallion on the front is also a bad idea. Why did they plaster that on the front? It is also ridiculous that they require a different trim kit. (BTW-The old one fits and allows air flow). The key pad on the old one was better thought out also. But...the microwave works fine, fit the space, and looks ok as a replacement.
March 5, 2015
Rated 4.0 out of 5.0 by Dave Replaced my GE Monogram 2.1 CU almost perfectly
When your high-end Monogram 2.1 cu microwave breaks down beyond repair (if it hasn't already) GE will tell you that they discontinued that model replaced it with a 1.5 cu Monogram microwave. (umm. what?)
After reading a variety of reviews, I took a chance that this model would fit in my existing mount. It did. With the exception of one or two sheet metal mounting screws that didn't line up (there are a dozen total).
It also fit using my existing bezel. So all I needed was the microwave itself.
it's true that this model is half as loud as the Monogram that it replaced. The keypad, presets, and sensor are all nearly identical.
And it's NOT true that this comes with a mounting bracket or bezel. Someone from GE posted (either here or on Amazon) that it comes with everything you need for cabinet mounting. it does not. Fortunately, my existing hardware fit & it was exactly what I needed without a huge hassle.
I can't tell you why GE would replace a 2.1 cu Monogram with a 1.5 cu Monogram, but that wasn't going to work for us. This one did, and I'm thrilled.
November 11, 2014
Rated 5.0 out of 5.0 by Dcpaul Looks like buit in and runs very well
We love the microwave after a month of operation. We also purchased the frame to give the magical appearance that it's buit in. It really does fool the eye! We had an older GE product that neede replacing after 14 yrs. we hope to own this unit as long. Very happy with the frame too. And I was able to install within an hour and attach the frame.
April 8, 2015
Rated 5.0 out of 5.0 by Phelpsie QUALITY will impress you
Bought the stainless steel microwave and trim kit and it looks great and is SO ROOMY. It closes so quietly too. I am so impressed with the quality of this microwave ! We thought the quality would not be good because when we got the box it was so light. Do not worry ! You will not be disappointed.
March 31, 2015
Rated 4.0 out of 5.0 by pyyu Not an exact replacement for my old GE Profile Oven
My GE microwave oven died after working hard for my family for the past 12 years. Since the oven was installed in my kitchen with a built-in look I tried to look for another GE profile microwave oven which will exactly replace the broken one. This one I bought is supposed to be such an replacement. I found that it will fit into the same opening as the old one but its height and depth are such that I cannot use the old trim and hardware. Clearly GE design it such that I have to shell out over $200 for a new set of trim and hardware if I want to retain the built-in look.
Otherwise the oven seems to work like the old one and is quite a bit quieter.
January 10, 2014
Rated 4.0 out of 5.0 by MattW Worked with old Trim Kit
I recently purchased this model to replace the old GE model JE2160SF01. New model works like a champ, although I don't particularly like the big logo on the front. Another advantage, I was able to use the old trim kit (JX2130SH) with ease.
January 11, 2014