Rated 2.2 out of 5 by 41
Rated 1.0 out of 5.0 by SuzieQ Poor Quality
This microwave was in the home we bought. I think it's 5-6 years old. No warning, just boom !!!! it's dead.
It's way too expensive for a basic microwave.
Will replace with one that has more features for less money.
I would give it 0 stars if possible.
October 7, 2016
Rated 1.0 out of 5.0 by Saddness Spacemaker XL 1800 1.8 cu. ft. Over the Range Microwave in Stainless Steel
Unfortunately I've never owned a microwave that broke down in about 1.5 yrs, literally breaking down. The left panel just came down and we had to literally screw it on. Now on year 3, the Smart Board is out and now have to replace it. Really wish GE would reach out to assist with this. Unfortunately, I've got to give a poor review with this specific appliance. GE has been normally very good with their appliances, not this bad boy. :(
September 21, 2016
Rated 1.0 out of 5.0 by Carl Breaks down often after warranty expired
Breaks down often right after warranty expires. Mine broke down twice within a year of the warranty expiring. I expect better from a $800 microwave.
August 9, 2016
Rated 1.0 out of 5.0 by renee Do not buy this piece of junk!
Beware!!! This is the most overpriced appliances in Home Depot and it has never worked properly... EVER!
It's rediculous how badly it has performed from the day we installed it. Never heated for longer than 3 minutes before overloading, has to be unplugged constantly just to reset it, and so over priced that we literally feel like we were robbed. GE brought bad things into our life. Our XL1800 just died for the umpteenth time and we're done with it. After just 4 years it is now time to buy a cheaper, better microwave from a company whos name begins with an S.
January 22, 2012
Rated 1.0 out of 5.0 by Wiley Buyer Beware
This many people with negative reviews? You need to be looking at different options.
For $900 on an appliance, I expect it to work for a long time, a LONG time. I don't expect the turntable mechanisms to go out after a few years. I don't expect there to be random issues with hot spots and unequal heating, nor for the vent to work when it chooses to. I certainly don't expect an expensive component like the magnetron to go out after only a few more years.
So, all in all, I would NEVER recommend this product to any of my friends, family, neighbors or enemies (not that I really have any, but you get the point). I will never purchase this microwave again. In fact, I may never purchase another GE product. WAY too expensive for something that becomes a place to let things slowly defrost out of sight and fills a hole above the stove top.
January 16, 2013
Rated 1.0 out of 5.0 by badmicrowaveinseattle Died after about 5 years
Like many others, it died after 5 years. Do a google of it, it's a common problem. Appears to be the magnatron. Mine just stopped heating after 5 years. Everything else works, but the most important part. I agree it died way to quickly for an expensive microwave. It came in our new house. Do a google, bad reviews not just here. Has good features, but what good are they if it doesn't heat. It's an expensive clock with a nightlight feature.
July 5, 2012
Rated 1.0 out of 5.0 by GEuser100 Dont buy this microwave
We got this installed as part of our new home from the builder. The builder had only very few choices and we chose this.
This microwave stopped working after 4years.
I wish I haven't spent $700 on this unwarrantied piece.
Stay away from this.
The technicians wont even come to install the part that failed to work.
I wish the technicians come out to work on this.
Even PSE&G doesn't cover this under their optional paid maintenance plan for appliances.
April 4, 2011
Rated 1.0 out of 5.0 by dp1234 Broke after 4 years
We bought this over the range oven for our new home just over 4 years ago and it just quit working! Technicians won't even come out to the house to work on it, and since it's built in we will have to uninstall it in order to have someone look at it. What a waste of $769. We purchased this item thinking it would be one of the last things to go, not the first.
March 15, 2011