Rated 4.4 out of 5 by 83
Rated 3.0 out of 5.0 by Bill and Janet works ok- design flaw with door
A real curiosity - The door does not align properly (as in product picture on marketing materials). After 2 years of use, the handle mount broke off on the bottom fastener position. The screw is not accessible from the inside of door unless you remove the inner wall of the door. Not pleased with this level of quality.
March 25, 2016
Rated 5.0 out of 5.0 by Sven Buy this if your previous microwave was a GE over range. Easy install.
Bought this to replace a 10+ year old GE (similar model). Install went smoothly as it hung perfectly on the old wall bracket and exhaust vent hole needed no alteration. Works great, quiet, improved exhaust fan over previous model. Not a single criticism (which is rare for me).
July 1, 2013
Rated 1.0 out of 5.0 by ChiDC Irrepairable issue
Bought this about 20 months ago. Worked well for nearly 18 months. And then stopped warming food. Everything else looked normal except that the food was not warming up.
Fortunately had extended warranty. GE made several attempts to repair it. A total of 6 visits in the span of two months. Pretty much every component was replaced: Magnetron, CPU board, cable harness & few other minor ones. But yet, the microwave would only work momentarily and as soon as it is mounted back on the wall, it would stop working.
Ended up getting reimbursed because of extended warranty.
But, it was a major hassle to go through the experience of repeated service trials while not having a microwave!
Two years is not a lot for these kind of appliances. This was actually a replacement for yet another GE which lasted for about 3 years! Not sure what to think of GE microwaves anymore.
November 2, 2015
Rated 4.0 out of 5.0 by TyPart meh - it's nice
At 1000W it gets the job done. Noticeably weaker than my previous 1200W and 1100W microwaves, but it seems not as many microwaves are made at that wattage anymore. The microwave looks nice, especially the dark inside walls. The button pad looks a little cheap, but the buttons push easily. It's loaded with features, few of which I'd ever use. It's nice that the beep volume can be controlled or muted, but other than that all I need is to tell it to cook for a certain amount of time. They should get rid of that myplate.gov button. Overall, it's a decent microwave and I'd recommend it, but for the price I'd rather more of that cost go to performance than all the features it has. [This review was collected as part of a promotion.]
April 10, 2013
Rated 2.0 out of 5.0 by FrankVickiB GE reliablity
Hope this one last longer than our GE Cafe microwave. Touch pad needed to be repaired after three years. Cost would have exceeded the new one.
We have all GE appliances that we added in 2012 and they all make a series of disturbing noises that customer service tells us is normal. We have been a GE customer for well over 20 years. The old ones we replaced because of remodeling were much more quiet and never required repair during the 8 to 10 years we owned them. We continued to buy GE to match our other appliances and because as bad as they are ,they still are better than most of the rest for the price. [This review was collected as part of a promotion.]
May 22, 2013
Rated 5.0 out of 5.0 by MikeG Great Microwave, Great Support
Previously we had another GE Microwave model. It failed after 5 years of good service. I called for service as the magnetron was warranteed for 7 years. They sent out a technician who diagnosed the problem as nonrepairable. They replaced the old one with this one at no charge. That included the service call, delivery, installallation and removal of the old one. Everything was handled in a very professional manner. The new has more features than the old one and has a great appearance. What outstanding Customer Service! I would recommend this microwave and GE to anyone. Thanks again GE! [This review was collected as part of a promotion.]
August 21, 2012
Rated 5.0 out of 5.0 by Naughtykk Excellent product
The Microwave heats the food very fast. Easy to use.
March 3, 2015
Rated 1.0 out of 5.0 by girlwondour Stopped Working in less than 2 Years
In 1-1/2 years it stopped heating. Some of the features were great like the sensor cooking and the power saver but it broke too soon. Nothing under warranty still.
January 10, 2015