0783164114317

GE

Model THQLSURGE

Internet #100143165

Store SKU #163086

Whole Home Surge Protection Unit-Panel Mount

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Product Overview

SurgePro AC surge protectors are designed for service entrance or subpanel locations. Each provides small, easy to install surge protection for the entire home or office. The protectors consist of multiple metal oxide varistors with internal thermal and overcurrent protection. An LED indicates the proper function of the protection elements. The THQLSURGE conveniently connects inside the GE Powermark load center, directly onto the bus, like a circuit breaker, providing direct protection for the entire panel and all attached loads.

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13 Questions23 Answers

Customer Questions & Answers

Whole Home Surge Protection Unit-Panel Mount
Whole Home Surge Protection Unit-Panel Mount

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This question is from Whole Home Surge Protection Unit-Panel Mount
 
7 answers

Does it have to be mounted upstream of all other breakers?

This question is from Whole Home Surge Protection Unit-Panel Mount
Asked by
PRS
February 24, 2013
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Asked by
aultman, pa
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Home Improvement Profile: DIYer
October 1, 2015
Answer: 
no. it is preferable but not required
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Asked by
Colorado Springs, CO
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April 19, 2015
Answer: 
Yes for best effect according to the instructions.
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May 6, 2014
Answer: 
After the main breaker and as close as possible to it. We're talking nanosecond reaction time. Best to have it play interference before a different load does.
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Asked by
Hammond, LA
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Home Improvement Profile: Professional
April 21, 2014
Answer: 
Yes, it should be for the proper protection of your branch circuits.
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Asked by
Grand Blanc, MI 48439, USA
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January 28, 2014
Answer: 
Should be closer to main breaker if able (works better this way)
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Asked by
Virginia
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Home Improvement Profile: DIYer
December 29, 2013
Answer: 
Not really but it will be more effective that way. The whole idea is to have this protector physically closer to the incoming power than any regular circuit. When there are high voltage spikes, all cable and connector length has some (very small) resistance so circuits that are closer to the power source will get the highest surge voltage and the suppressor will tame that voltage more if it is closest to Read More
Not really but it will be more effective that way. The whole idea is to have this protector physically closer to the incoming power than any regular circuit. When there are high voltage spikes, all cable and connector length has some (very small) resistance so circuits that are closer to the power source will get the highest surge voltage and the suppressor will tame that voltage more if it is closest to the source. You can easily move breakers around to get the surge protector closest but if you don't it will still be effective for the most part. Read Less
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Asked by
Atlanta, GA
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March 4, 2013
Answer: 
Hi PRS,
Thank you for your question.
I did reach out to the MFG and here is their response to you.
– It is best to mount as near as you can to the line side (incoming power) of the panel but will work anywhere in the panel.
Hope this helps!
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the picture shows a thqlsurge that is three phase. I need a single phase (only 2 phases). Is this a single or 3 phase unit?

This question is from Whole Home Surge Protection Unit-Panel Mount
Asked by
Zilker49
78748
June 25, 2012
Store SKU # 163086
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Asked by
aultman, pa
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October 1, 2015
Answer: 
this is a single phase unit...
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May 6, 2014
Answer: 
This is a single phase unit. We're talking 3Wire Single Phase. Normal residential.
And yes, 3W 1Ph is actually a split phase, so 2 phases 180' apart. This will be the double breaker position in the breaker panel. So you will need two single breaker slots that are open for this to fit.
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Asked by
Hammond, LA
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April 21, 2014
Answer: 
The unit that I purchased was single phase. It plugged onto the two phases in the electrical panel, which is considered single phase.
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Asked by
Grand Blanc, MI 48439, USA
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January 28, 2014
Answer: 
Its not three phase
it takes up 2 spaces in panel (like both legs of the 220v)
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Asked by
Virginia
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December 29, 2013
Answer: 
It works with 120v lines and goes over two of these lines (240v) and also connects to ground. It doesn't connect to a third phase. If you have circuits/lines that give 240V (dryers, heat systems, electric ranges) then this works.
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Asked by
Atlanta, GA
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June 28, 2012
Answer: 
Hi Zilker49,
Thank you for your question.
Apologies on the confusion.The manufacturer has confirmed that this model is for single phase.
If you have any further questions, please contact our Online Customer Service Department at 800-430-3376 between 6:00 a.m. and 2:00 a.m. Eastern Time daily.
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This question is from Whole Home Surge Protection Unit-Panel Mount
 
5 answers

Will this work in a square D box

This question is from Whole Home Surge Protection Unit-Panel Mount
Asked by
Brian
Tallahassee
September 15, 2012
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Asked by
aultman, pa
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October 1, 2015
Answer: 
This surge protector will mount in a square D homeline box.
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May 6, 2014
Answer: 
If you're asking about Fuse type, then no.
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Asked by
Hammond, LA
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April 21, 2014
Answer: 
No, you will have to use a Square D surge protector only if you want to plug same on to the buss of the panel. The National Electrical Code states that you should use like brand name breakers for your installed electrical panels.
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Asked by
Virginia
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December 29, 2013
Answer: 
I very much doubt it since GE breakers don't work in square D boxes. The pin connection and fit points look specific to GE. I believe there are similar products though for Square D boxes.
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Asked by
Atlanta, GA
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September 17, 2012
Answer: 
Hi Brian,
Thank you for your question.
According to the manufacturer, It is designed for mounting only in a GE panel.
Hope this helps.
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1 answer

Would using more then one of these benifit?

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May 3, 2016
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Asked by
Coventry, RI
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May 17, 2016
Answer: 
Using more than one will have very little benefit. In fact a large single surge could destroy all of the whole home units at once instead of only a single one which would end up costing you 2+ times a single unit without increasing the protection.
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Customer Reviews

Rated 4.5 out of 5 by 13 reviewers.
Rated 5.0 out of 5.0 by Super easy install! Our community had a real bad power surge and a number of homes lost big and small appliances. An electrician recommended a GE brand. After some research, we purchased this GE model. Installation was less than 10 min's and now we have peace of mind. Our electric panel had a slot for this which made it really nice. The green light indicator insures that it's working and functioning properly. March 12, 2014
Rated 4.0 out of 5.0 by whole house surge protection After losing some hardware to lightning I have been wanting to do this. Should have done it sooner because it was so easy. I ding it for 1 star because I didn't see in the description that you need 4 open slots. Based on the looks I thought 2 slots. After re-arranging and deleting an unused circuit I was able to free up the necessary 4. In my case I really had to re-arrange to mount it closest to the mains and the neutral. The pig-tail was just long enough to work. April 19, 2015
Rated 1.0 out of 5.0 by Indoor Use Only - Hidden Label Spent time to select this Surge Protector, read the specifications, and bought at my local Home Depot. When my electrician opened the package to install, he noticed in small print on the unit label (not visible till opening the tamper proof package), "For Indoor Use Only". My Load Center is on the outside of my home in Houston, TX. I assume that this would violate the warranty, since it is not install per written instructions. Why would GE not put this on the Package or in their Specifications? Why doesn't Home Depot put this on their online information. December 20, 2014
Rated 5.0 out of 5.0 by Great Product I didn't have enought room in my breaker box panel so I installed it outside of it by using a box from HomeDept: PowerMark Gold 125 AMP 4-Space 8-Circuit Indoor Main Lug Circuit Breaker Panel $17.00 Of course you have to bring the connections into this box. I've had this for 7 years and hav had the peace of mind that my whole house is protected. Previously I experience the loss of several devices in my home when unprotected. My local power company charges $9.95/month for a similar service. That comes to $119.40/yr. I figure my original investment of about $90.00 was well spent. Ofcourse, if you use an professional electrician, as you should if you don't know exactly what to do, you probably will be saving money in the long run. July 15, 2014
Rated 5.0 out of 5.0 by Easy Installation Requires two open circuit breaker slots. Placed it as close as possible to the Main shut off breaker to enhance reaction time to surge. Reduced the white ground wire's length as much as possible to enhance reaction time to surge. Just be careful to not reduce the length of the ground wire so much that you can't connect it to the neutral/ground bus bar. Know it's working as long as the green light is on. Know that when the green light is no longer on that the unit will have to be replaced. May 6, 2014
Rated 4.0 out of 5.0 by So far so good. We had several appliances damaged by power surges and our electrician recommended a whole house surge protector.. This one was relatively easy to install. My sole complaint is the length of the neutral wire. The only space available without rewiring multiple breakers was at the bottom of the panel. I was barely able to get the wire to the bar. September 24, 2014
Rated 4.0 out of 5.0 by Perfect solution but tight fit I have two power panels and added one of these to each panel. GE's 1/2 inch breakers made it easy to replace a few breakers and make the room needed for the surge unit. Both surges though were difficult to push home. I kept thinking something was wrong but all the fit slots were correct. No similar problem with other breakers. Finally, on both boxes I had to really slam them with a fist to get them to push home. Good solution overall. December 29, 2013
Rated 5.0 out of 5.0 by Very straight forward installation, good price. This simple and inexpensive unit plugs in to two existing slots in a standard GE electrical panel. It took 10 minutes using a screwdriver and wire stripper. I was lucky to have two slots just beneath the main electric line input. Steps: Turn off MAIN power circuit to the whole panel/house. Remove main cover. Locate two open slots closest to the main input lines, ideally right next to the lines. This is so the surge hits the unit FIRST. Connect the unit into the slots (simply hook one end and push the other end into the tabs). Connect the ground wire firmly to the ground post. Done! Obviously be EXTREMELY careful not to touch by hand or tool the main input line assemblies as they are HOT! (And could kill you - Handle this job the way you would a loaded gun, with focus and care.... but it is a simple task a DIYer can tackle.) I feel better having the extra layer of protection from surges for the house, and will also have interior surge protectors for the delicate electronic items, with hopes this will protect the washer, dryer, fridge, freezer and air conditioner. Does it work? I don't know yet, but it seems to meet the basic criteria to do so. August 26, 2014
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