Model # NEO12HP115V1A

Internet #203536841

GREE Premium Efficiency 12,000 BTU 1 Ton Ductless Mini Split Air Conditioner with Inverter, Heat, Remote 115V


Premium Efficiency 12,000 BTU 1 Ton Ductless Mini Split Air Conditioner with Inverter, Heat, Remote 115V

  • Compact, Energy Star system is ductless, efficient & economical
  • Product sold without installation or permitting
  • Equipment should be sized/installed by a qualified professional
$107943 /box
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Product Overview

The NEO is a Premium efficiency 12,000 BTU ductless mini-split system that excels at single zone applications. Don’t be fooled by its compact design, for quiet comfort and attractive appearance, NEO’s high-wall, duct-free system is hard to beat. Comfort levels can be easily and precisely controlled using the infrared remote control. These highly efficient, economical 115-Volt heat pump systems pay for themselves in energy savings. The NEO outdoor section is powered by a twin-rotary compressor with GREE’s DC inverter technology. This inverter technology with eco-friendly R-410a refrigerant saves energy, reduces outdoor noise and keeps room temperature steady by eliminating the constant starts and stops of conventional systems. A universal piping assembly/line-set (sold separately) is required for installation – be sure to select the appropriate size.

  • Designed to cool and heat spaces as large as 400 sq. ft.
  • Offers 12,000 BTU cooling and 13,000 BTU heating for dependable climate control
  • DC inverter technology reduces noise and minimizes stop/start
  • Premium efficiency unit merits energy star distinction for modest electricity consumption
  • 20 SEER rating: estimated annual cooling cost is $108 (based on 9¢/kWh and 2000 annual cooling hours)
  • Includes infrared remote control to conveniently regulate the unit from anywhere in the room
  • Protected by a 5-year parts warranty and 7-year compressor warranty
  • 1/4 in. x 3/8 in. universal piping assembly/line-set (sold separately) is required; choose your appropriate length (15 ft., 25 ft. or 50 ft.)
  • Equipment should be sized, selected and installed by a qualified professional to ensure proper installation, function, safe operation, adherence to federal, state and local codes and for valid warranty; see installation guide and manufacturer's warranty statement for more details
  • Recommended for professional purchase
  • Ductless split air conditioning system installations require professional contractor support; proper installation requires the use of a state licensed or certified HVAC contractor in order for the manufacturer's limited warranty to apply; please see full warranty statement for details
  • Which type of air conditioner is best for your home?
  • Find out more about installation:

  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Name Premium Efficiency 12,000 BTU 1 Ton Ductless Mini Split Air Conditioner with Inverter, Heat, Remote 115V Vireo 9,000 BTU 3/4 Ton Ductless Mini Split Air Conditioner and Heat Pump - 115V/60Hz Ultra Efficient 9,000 BTU (3/4 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V Ultra Efficient 18,000 BTU 1.5Ton Ductless Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Ratings (6) (0) (40) (40)
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Air handler depth (in.)
Air handler height (in.)
Air handler width (in.)
Compressor depth (in.)
Compressor height (in.)
Compressor width (in.)


Air Conditioner Features
Filter light reminder,Overload protection,Sleep setting,Timer
Air Conditioner Product Type
Mini Split Unit
Air direction/circulation
Air handler weight (lb.)
Amperage (amps)
BTU Cooling Rating
BTU Heat Rating
Color Family
Compressor weight (lb.)
Coverage Area (sq. ft.)
Decibel (Sound) Rating
34 dBA
Decibel Rating
34 dBA
Filter Type
Heater,Remote Control,Self-diagnostic tools
Mount Location
Wall Mount
Number of Fan Speeds
4 or More
Number of cool settings
Voltage (volts)
Zone Capacity
Single Zone

Warranty / Certifications

Certifications and Listings
ETL Listed
Manufacturer Warranty
5/7 All parts are warranted for a period of five (5) years to the original registered end-user with proof of proper installation. The compressor is warranted for a period of seven (7) years to the original registered end-user with proof of proper installation.
Seasonal Energy Efficiency Ratio (SEER)

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Customer Questions & Answers

does this product have everything it needs to be hooked up and working or do you have to buy extra parts

Asked by: snake
No I received the units today and the copper lines and the condensate line to connect the indoor unit with the outdoor unit is not included
Answered by: jimmy
Date published: 2017-08-01

Does Home Depot have people that can service the Gree mini split should it need servicing.

Asked by: Jag369
Thank you for your recent inquiry with The Home Depot. Unfortunately, we do not have anyone to provide service for the Gree Mini Split air conditioner in the event it should need servicing, However, Gree does have a 5 year warranty on this item. Should your air conditioner need servicing Gree has service centers that may be able to assist with the service. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
Answered by: THDSupport
Date published: 2016-09-27

what are the dimensions of the inside unit?

Asked by: marv
The dimensions of the air handler are 7"D x 11"H x 33.3"W and the dimensions of the compressor are 12.6"D 21.3"H x 33.4"W.
Answered by: CommunityAnswer
Date published: 2016-01-20

can this be install over a window

i am looking into getting one for a close in porch. can this be install and work good over a window?
Asked by: bo
Yes, this can be installed over a window.
Answered by: CommunityAnswer
Date published: 2016-01-20
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Customer Reviews

Premium Efficiency 12,000 BTU 1 Ton Ductless Mini Split Air Conditioner with Inverter, Heat, Remote 115V is rated 3.7 out of 5 by 6.
Rated 5 out of 5 by from Straight forward installation The installation went well and was pretty straight forward. The unit has good options with respect to the routing of the line set and electrical connections. The directions are a bit weak when describing the placement of the holes for the connections. They contain odd measurements and the diagram is not clear about where to start the measurements. The next time I will just dry mount the unit and draw around the outside and use larger openings that will be covered by the final installation. The outside unit was larger and appeared to be of a higher quality than I expected based on the price. I paid an electrician to vacuum out the line set and make the final electrical connections. I mounted the inside and outside units as well as supplying and routing the line set and power between the units myself. ($200) I am very pleased with how the unit works and its features but because this is a new installation I have no opinion regarding the quality over time.
Date published: 2013-07-09
Rated 5 out of 5 by from Very happy I installed this unit myself. Everything is working perfectly. Extra quiet inside and out. My only complaint is the heater thermostat has 61 degrees as its coolest setting. I really want to be able to keep my garage at 50 during the winter when I'm not working in it.
Date published: 2013-11-19
Rated 1 out of 5 by from Don't buy We purchased this unit about a year ago. We had it installed by a professional. We have had to call and have it worked on 3 times now it is messed again. The code doesn't show in manual and service man we hired cannot get any one to answer the phone at Geer customer service.
Date published: 2016-02-09
Rated 5 out of 5 by from Have had unit up and running for 3 weeks - it's geat, so quiet! Quiet, kept room same temp day and night, installer had to repair one of the copper connections - that use the only problem.
Date published: 2013-08-07
Rated 5 out of 5 by from This product is amazing.... I purchase this mini-split for my new sunroom. I will say i was skeptical on how well it work in a sunroom but man was I wrong. It took less than 3 minutes to cool the room down to 72 degrees and mantains that temp. preety easily. I would recommend it to anyone.
Date published: 2013-09-17
Rated 1 out of 5 by from Do not buy unless you are HVAC proficient Despite Gree accounting for the majority of ductless mini-split units on the Home Depot website, their recommended installer (from the 800 number on the website) does not install the Gree brand. Plus, when I called other HVAC firms in my area all of them said they do not install customer supplied units. An electician cannot install it, you need HVAC. So I have essentially bought a unit that cannot be installed and used. Why they have them for sale is a mystery, but needlesss to say a very frustrating process. I will have to return the unit. I'm buying one from Sears. I will say that the HVAC people I talked with said the Gree unit was very good.
Date published: 2015-05-11
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