Model # NEO36HP230V1A

Internet #203536863

GREE Premium Efficiency 36,000 BTU (3 Ton) Ductless (Duct Free) Mini Split Air Conditioner - Inverter, Heat, Remote 208-230V

Discontinued GREE

Premium Efficiency 36,000 BTU (3 Ton) Ductless (Duct Free) Mini Split Air Conditioner - Inverter, Heat, Remote 208-230V

  • 36,000 BTU mini-split heat pump system is compact and quiet
  • Product sold without installation or permitting
  • Equipment should be sized/installed by a qualified professional
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Product Overview

The NEO is a premium efficiency 36,000 BTU ductless mini-split system that excels at single zone applications. Don’t be fooled by its compact design – for quiet comfort and attractive appearance, NEO’s high-wall, duct-free system is hard to beat. Comfort levels can be easily and precisely controlled using the infrared remote control. These highly efficient, economical heat pump systems pay for themselves in energy savings. The NEO outdoor section is powered by a twin-rotary compressor with GREE’s DC inverter technology. This inverter technology with eco-friendly R-410a refrigerant saves energy, reduces outdoor noise and keeps room temperature steady by eliminating the constant starts and stops of conventional systems. A universal piping assembly/line-set (sold separately) is required for installation – be sure to select the appropriate size.

  • Designed to cool and heat spaces as large as 1200 sq. ft.
  • Offers 33,600 BTU cooling and 34,600 BTU heating for dependable climate control
  • DC inverter technology reduces noise and minimizes stop/start
  • Premium efficiency unit consumes nominal electricity to keep your space at a pleasant temperature
  • 16 SEER rating: estimated annual cooling cost is $405 (based on 9¢/kWh and 2000 annual cooling hours)
  • Includes infrared remote control to conveniently regulate the unit from anywhere in the room
  • Protected by a 5-year parts warranty and 7-year compressor warranty
  • 1/4 in. x 5/8 in. universal piping assembly/line-set (sold separately) is required; choose your appropriate length (15 ft., 25 ft. or 50 ft.)
  • Equipment should be sized, selected and installed by a qualified professional to ensure proper installation, function, safe operation, adherence to federal, state and local codes and for valid warranty; see installation guide and manufacturer's warranty statement for more details
  • Recommended for professional purchase
  • Ductless split air conditioning system installations require professional contractor support; proper installation requires the use of a state licensed or certified HVAC contractor in order for the manufacturer's limited warranty to apply; please see full warranty statement for details
  • Click here for more information on Electronic Recycling Programs

Info & Guides

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Ratings (5) (0) (0) (0)
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Air handler depth (in.)
Air handler height (in.)
Air handler width (in.)
Compressor depth (in.)
Compressor height (in.)
Compressor width (in.)


Air Conditioner Features
Filter light reminder,Overload protection,Sleep setting,Timer
Air Conditioner Product Type
Mini Split Unit
Air direction/circulation
Air handler weight (lb.)
Amperage (amps)
BTU Cooling Rating
33600 Btu/h
BTU Heat Rating
34600 Btu/h
Color Family
Compressor weight (lb.)
Coverage Area (sq. ft.)
Decibel (Sound) Rating
53 dBA
Decibel Rating
53 dBA
Filter Type
Heater,Remote Control,Self-diagnostic tools
Number of Fan Speeds
4 or More
Number of cool settings
Voltage (volts)
Zone Capacity
Single Zone

Warranty / Certifications

Certifications and Listings
ETL Listed
Manufacturer Warranty
5/7 All parts are warranted for a period of five (5) years to the original registered end-user with proof of proper installation. The compressor is warranted for a period of seven (7) years to the original registered end-user with proof of proper installation.
Seasonal Energy Efficiency Ratio (SEER)

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Customer Questions & Answers

What does it cost to install this system (one story - 1000 sq ft. home)?

Asked by: Kirk
it cost me $680
Answered by: CountryCal
Date published: 2016-12-04

is there a rebate with this

Asked by: jp1949
A listing of current rebates can be found here:
Answered by: CiscoKid
Date published: 2016-03-05

Wattage and temp drop o ff point?

What wattage does this unit consume/hour at maximum draw? And at what degree is it rated down to (4 or more)? And does it work for heat even below that rated mark like a Mitsubishi I reviewed? Thanks.
Asked by: CTP

What do I need to buy besides this equipment?

I would put this unit outdoors and would like to install the vents where the hot/cool air will come out in three areas of the house.
Asked by: Giuliana
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Customer Reviews

Premium Efficiency 36,000 BTU (3 Ton) Ductless (Duct Free) Mini Split Air Conditioner - Inverter, Heat, Remote 208-230V is rated 2.6 out of 5 by 5.
Rated 5 out of 5 by from cool through the summer and heat in the winter I purchased this unit online with the memorial day sale. The online rep was friendly and courteous. After the order, the unit took about 7 days to get to my house. The shipping company was nice enough to put it in my back yard for me. The install took longer than expected as the units are big and heavy. Please read the instructions carefully. After all connections were made and checked, we turned the unit on and voila... Nice and cool air. We checked the heating and it worked great too. we have some 800 sqft and this unit does the heading and cooling VERY easily. check specs of unit because it may not qualify for rebates from conedison or nyserda if you live in NY. Good luck and stay comfortable.
Date published: 2013-06-19
Rated 5 out of 5 by from Excellent and cost effective unit The unit was packaged well and delivered as scheduled. We installed everything (concrete pad, outdoor compressor unit, and indoor "head" unit) but left the final connections to an HVAC contractor. This last step is very important because the 5 year warranty is voided if the unit is not "installed" by a professional HVAC contractor. Do it all yourself and there is zero warranty. The main outdoor compressor unit is HEAVY and awkward to move. You must separately purchase the pre-charged tubing that connects the outside unit to the internal head unit based on the distance between the two units (HD has 25' and 50' universal products that work well). The build quality is excellent. The install instructions are clear and easy to follow. The internal head unit has a moving directional (only on the vertical axis) set of vanes so that the incoming hot/cold air is not blowing into the same area constantly. The effect is similar to an oscillating fan but up and down instead of side to side. The remote control works well and has enough easy to control settings to please anyone I know. The internal head unit is on the large size ... but so is the capacity of the unit. Highly recommended unit that has a LOT of cooling/heating capacity. Compared to a traditional central heat pump system ... this unit is significantly less expensive on a BTU to cost comparison IMHO. At the risk of repeating myself ... find an HVAC contractor that will do just the final connections (many will not because it cuts their profit margins a LOT) and keep the invoice in case you need to claim on the 5 year warranty.
Date published: 2014-10-29
Rated 1 out of 5 by from Junk!! I bought this product at the end of May 2015 and it's been nothing but a headache. I've had parts replaced several times, but i continue to get a E1 error and the unit goes out. Manufacture provides replacement parts, but I still have to pay an professional HVAC guy to replace them. I even tried going to home depot in October of 2015 to see if they could make an exception on a return they said NO online and told me to see if you can do it in store and they said no also. It's very disappointing to see a company like Home Depot not stand behind their products, probably the last thing i'll ever but from them.
Date published: 2015-10-14
Rated 1 out of 5 by from When I use my unit to cool, it freezes up and wets my wall and floor. When I try to heat, it con... When I use my unit to cool, it freezes up and wets my wall and floor. When I try to heat, it continuously gets an error
Date published: 2016-12-04
Rated 1 out of 5 by from Not a happy camper I purchased this unit in Nov. of 2014. Installed it around Oct. of 2015. Unit worked for about 8 weeks. Called Home Depot up and was told to call home depot online because that is where I purchased it from. I was told that the product wasn't covered under warranty and that I had to call Gree up and speak with them. I contacted an electrician and over the phone it was determined that the the components weren't communicating with one another and they sent me out two new boards that I had to have my people install and that I had to pay for. I felt this was ridiculous being that I had proof that the unit had only been in service for a few weeks. Gree did give me the two new mother boards at no cost.. Please also know the heat pump works well only some times. If the temp is in the 20's or low 30's my unit struggles to put out hot air.
Date published: 2016-03-08
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