Model # TERRA12HP230V1A

Internet #204062246

GREE Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V


Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V

  • 12,000 BTU mini-split heat pump system is compact and quiet
  • Product sold without installation or permitting
  • Equipment should be sized/installed by a qualified professional
$1,395.00 /each

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Product Overview

The TERRA 12,000 BTU Ultra Efficient Ductless Mini-Split Heat Pump system is compact, quiet and provides refreshing climate control in any room up to 400 sq. ft. The TERRA outdoor section is powered by a twin-rotary compressor with GREE's G10 DC inverter technology. This inverter technology with eco-friendly R-410a refrigerant saves energy, reduces outdoor noise and keeps room temperature steady by eliminating the constant starts and stops of conventional air conditioning systems. The TERRA indoor cabinet is designed to be a comfortable fit in virtually any living space. Comfort levels can be easily and precisely controlled using the infrared remote control. A universal piping assembly/line-set (sold separately) is required for installation - be sure to select the appropriate size.

  • Designed to cool and heat spaces as large as 400 sq. ft.
  • Offers 12,000 BTU cooling and 13,000 BTU heating for dependable climate control
  • G10 DC inverter technology reduces noise and minimizes stop/start
  • Ultra high efficiency unit merits ENERGY STAR distinction for modest electricity consumption
  • 25 SEER rating: estimated annual cooling cost is $86 (based on 9¢/kWh and 2000 annual cooling hours)
  • Includes infrared remote control to conveniently regulate the unit from anywhere in the room
  • Protected by a 5-year parts warranty and 7-year compressor warranty
  • 1/4 in. x 1/2 in. universal piping assembly/line-set (sold separately) is required; choose your appropriate length (15 ft., 25 ft. or 50 ft.)
  • Equipment should be sized, selected and installed by a qualified professional to ensure proper installation, function, safe operation, adherence to federal, state and local codes and for valid warranty; see installation guide and manufacturer's warranty statement for more details
  • Recommended for professional purchase
  • Ductless split air conditioning system installations require professional contractor support; proper installation requires the use of a state licensed or certified HVAC contractor in order for the manufacturer's limited warranty to apply; please see full warranty statement for details
  • Which type of air conditioner is best for your home?
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$1,260.00 /box
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Name Ultra Efficient 9,000 BTU (3/4 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V Terra 12,000 BTU 1 Ton Ductless Mini Split Air Conditioner and Heat Pump Kit - 208-230V/60Hz Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Ratings (38) (38) (38) (38)
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Warranty / Certifications

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Customer Questions & Answers

I have an error code ( U5 ) on the heat cycle of my A/C unit, What do I do?

Asked by: DevilDog
They have what you would translate to a washable filter. Clean it. Your Code is restricted a bit flow.
Answered by: Hvaccontractor
Date published: 2016-06-21

Is this unit available with 2 inside units, one for 144 sq ft bedroom, and the other for the other 256 sq ft.

Asked by: Doug
Hi Doug, unfortunately we do not offer this unit with 2 inside units available on We do offer with unit with 1 inside unit available. I have provided a link below. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
Answered by: THDSupport
Date published: 2016-03-11

Which refrigerant does it use?

R22 or R410a?
Asked by: Anonymous
All the Gree DFS (duct free systems) use R-410A refrigerant
Answered by: CRL
Date published: 2016-06-17

The unit requires 230V voltage. How do you use it in US where household voltage is 110?

The unit requires 230V voltage. How do you use it in US where household voltage is 110?
Asked by: Vivienne
220V must be installed by a licensed electrician. There is a definite advantage to being 220V versus 110V. Long technical explanation short, you will pay less in electrical costs vs. this same unit in 110V.
Answered by: kubotajoesfarm
Date published: 2016-12-29

How many square feet of room is this rated for?

Asked by: Steve
It can vary significantly depending on the room. If it is an attic loft with regular builder insulation and builder windows, it would be different than a first floor well insulated area with high quality windows. Normally this would be good for 450 to 550 square feet. Length x Width = Sq. Ft.. You may find the following really helpful: Area To Be Cooled (square feet) Capacity Needed (BTUs per hour) Square Feet 100 up to 150 sq. ft. =5,000 BTU 150 up to 250 =6,000 250 up to 300 =7,000 300 up to 350 =8,000 350 up to 400 =9,000 400 up to 450 =10,000 450 up to 550 =12,000 BTU also = 1 Ton 550 up to 700 =14,000 700 up to 1,000 =18,000 1,000 up to 1,200 =21,000 1,200 up to 1,400 =23,000 1,400 up to 1,500 =24,000 BTU also = 2 Ton
Answered by: kubotajoesfarm
Date published: 2015-11-08

how many mini split units would be needed for two story house with 6 bedrooms, 2 kitchens, 2 baths, two living spaces ( living dining combos).

house has about 3,000 sq ft in area, with 7 to 8 foot ceilings.
Asked by: sid

Why do you have to mount this unit so high on the wall? Can I mount it closer to the floor?

Asked by: Kristen
not as efficient but could mount lower furniture would cause air flow difficulties more so when cooling as cold would hang low.
Answered by: les97801
Date published: 2017-02-04

What does the Healthy (Tree) and scavenger (house with one arrow pointing in and another pointing out) do?

Asked by: Josh
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Customer Reviews

Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V is rated 4.1 out of 5 by 38.
Rated 4 out of 5 by from Great unit, but don't expect to find parts I had this unit installed 20 months ago and it performed great. Unfortunately we flooded in the August flood in South Louisiana...The only part that seems to have failed was the outside control board...good luck trying to find one. Parts warranties are worthless if the parts are not available. I like the unit & am planning to order one to replace the flood damaged unit, but will keep the old one as a donor unit in case something should go awry.
Date published: 2016-10-11
Rated 5 out of 5 by from I had an experienced friend install this unit in my garage/shop/man-cave over a year ago and it's... I had an experienced friend install this unit in my garage/shop/man-cave over a year ago and it's a great product. Nice, slick looking, very quiet, and the ultra high efficiency 21 SEER rating sure is gratifying. Many folks have never hear of Gree, but they and Daiken have, I believe, combined to form the largest manufacturer of HVAC products in the world so repair parts should not be a problem.
Date published: 2016-11-22
Rated 1 out of 5 by from Worst Purchase EVER! Bought the unit last August, it seemed to operate OK at first. Within 3 months, it stopped working well, and my energy bill jumped. Then Winter came and I didn't use it, had it serviced in spring, and they found the controller board was bad. Not only did it take 2 weeks to get a replacement from GREE, the technician had a really hard time reaching them. Well we have replaced the board 3 times now, it still doesn't work. Home Depot is refusing to take it back, being over 90 days, GREE is unreachable, and won't return calls, won't return emails, no communication from them. I saved $1500 by getting this unit instead of getting a Mitsubishi or Fujitsu, and I am pretty sure that I will have put more into this unit, and then still 6 months later will have to buy a NEW unit to replace this one. So, Buyer Be ware... This is a junk Chinese product, with no real support in the US, no customer service, so definitely get the extended warranty if you decide to risk it.
Date published: 2016-03-18
Rated 4 out of 5 by from AC Heat Pump Works Well The indoor unit is much quieter than window AC. The sound is noticeable at the two highest fan speeds. If this unit turns out to be as efficient as it is quiet, it will be a good value. The curved cable guide on the inside unit is a great convenience. Since there is no authorized installer in my area (rural Appalachia), I called a local AC / Heating Company. They ran the nitrogen pressure test, pulled the vacuum, field fabricated connections from the outside copper lines to the inside unit, and opened valves. The outdoor unit is the great surprise. The only way I can tell from more than a few away that it is running is by the grass moving. There are a few practical design flaws. One is screws for the outdoor unit electrical connection cover are behind the cable entry holes. If you use weather tight whip, you are in for a challenge. There is an unlabeled button on the remote control that makes one of two symbols appear. There is nothing in the installation guide or owners manual that explains the pine tree symbol or the little house with the in and out arrows. Other annoying things during installation are fitting size reported by HVAC technician to be unusual for residential units, and electrical terminals. The electrical terminals are beautiful as in art, but there is no groove in the metal to hold the wire while you tighten it in the small space provided. One BIG BAD thing - no customer service; NONE. The number on line goes to Home Depot and is automatically switched to some other organization the leads to another line that is never answered. They do not answer. They do not return phone messages. The distributor / contractor support answers the phone but will not answer any questions. They will NOT help homeowners period. When I called Home Depot they were very understanding, but had no information. If there are questions or problems you can't solve, you are on your own.
Date published: 2016-06-01
Rated 3 out of 5 by from Not ready for prime time poor customer support and poor manual I bought this product back in June of 2013 and I've had it now running for over a year. Twice the unit has leaked the 410A and needed to be reached due to a leak. The unit is also leaking water out the front right side on the air handler (the piece inside the house that blows out the air). I checked the drainage and that's not the issue as the water is coming out the side opposite to where the drainage hose is located. This was installed by a licenses HVAC tech however the costs add up for the 410A and trip charge for the tech. The good is I bought a Home Warranty for this unit after the first issue happened. So now its only a $75 charge and the 410A or whatever else is wrong with it is covered.
Date published: 2014-06-30
Rated 5 out of 5 by from Gree 24000 BTU ultra efficient 21 SEER Bought this unit to keep my room at constant temperature, " CULTIVATION ROOM" installed 9/15 by myself and a buddy "for muscle" no wiring diagram but you tube has a video that shows the wiring diagram"which was needed" vacuum tested the lines before releasing the freon into the pipes which was important because the fitting that come with the copper piping set aren't the greatest quality so I wen to my local plumbing store and purchased new fittings soldered them on and no leaks, the unit turned right on, no problems nice design and very quiet compared to other mini splits is now 7/16 and currently have not had a single problem with the unit room is at desired temperature 75 degrees and it is currently 102 degrees in Northern Cali. Best part my electric bill! this unit sips electricity.
Date published: 2016-07-02
Rated 4 out of 5 by from Pretty Simple Installation. My unit has been running for 2 weeks. Installed in an open area basement. No issues with the install or operation. The outdoor unit is so quiet, I actually thought it was broken--but just ultra quiet. I am commercial HVAC by trade. The service port on the suction valve has a 5/16" fitting that will not accept a standard refrigerant service hose. You will need to obtain a special 410A adaptor for mini-splits. I had to read the install instructions several times. The Chinese to English translation is not the best---but read it a few times & it starts to make sense. Wiring is simple. Main power goes to the outdoor unit. From there, it is routed back to the indoor unit along with one communication wire.
Date published: 2014-07-15
Rated 5 out of 5 by from Had this for 8 months and love it Got this unit to replace 3 baseboards in a 10'x23' room. Needed a unit that has heat and would work with temperatures down to 0. Positives: Heat quality is great even at 0 degrees. AC gets ice cold. Super energy efficient. Quiet. Average electrical bills on my 1000' sq. foot all electrical house with 3 Gree Terra units always set to 68-70 year round seem to be $90/month. Electrical draw is so low I can even run several of these off my 5500 watt generator in case of emergencies. Negatives: Poorly written manual not written by a native english speaker. Not sure how easy it would be to get this repaired if anything goes wrong with it. Recommended: Definitely!
Date published: 2015-02-28
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