Model # TERRA12HP230V1A

Internet #204062246

GREE Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
0847654000617

GREE

Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V

  • 12,000 BTU mini-split heat pump system is compact and quiet
  • Product sold without installation or permitting
  • Equipment should be sized/installed by a qualified professional
$1,395.00 /each

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Product Overview

The TERRA 12,000 BTU Ultra Efficient Ductless Mini-Split Heat Pump system is compact, quiet and provides refreshing climate control in any room up to 400 sq. ft. The TERRA outdoor section is powered by a twin-rotary compressor with GREE's G10 DC inverter technology. This inverter technology with eco-friendly R-410a refrigerant saves energy, reduces outdoor noise and keeps room temperature steady by eliminating the constant starts and stops of conventional air conditioning systems. The TERRA indoor cabinet is designed to be a comfortable fit in virtually any living space. Comfort levels can be easily and precisely controlled using the infrared remote control. A universal piping assembly/line-set (sold separately) is required for installation - be sure to select the appropriate size.

  • Designed to cool and heat spaces as large as 400 sq. ft.
  • Offers 12,000 BTU cooling and 13,000 BTU heating for dependable climate control
  • G10 DC inverter technology reduces noise and minimizes stop/start
  • Ultra high efficiency unit merits ENERGY STAR distinction for modest electricity consumption
  • 25 SEER rating: estimated annual cooling cost is $86 (based on 9¢/kWh and 2000 annual cooling hours)
  • Includes infrared remote control to conveniently regulate the unit from anywhere in the room
  • Protected by a 5-year parts warranty and 7-year compressor warranty
  • 1/4 in. x 1/2 in. universal piping assembly/line-set (sold separately) is required; choose your appropriate length (15 ft., 25 ft. or 50 ft.)
  • Equipment should be sized, selected and installed by a qualified professional to ensure proper installation, function, safe operation, adherence to federal, state and local codes and for valid warranty; see installation guide and manufacturer's warranty statement for more details
  • Recommended for professional purchase
  • Ductless split air conditioning system installations require professional contractor support; proper installation requires the use of a state licensed or certified HVAC contractor in order for the manufacturer's limited warranty to apply; please see full warranty statement for details
  • Which type of air conditioner is best for your home?
  • Click here for more information on Electronic Recycling Programs

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Name Ultra Efficient 9,000 BTU (3/4 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V Ultra Efficient 24,000 BTU 2 Ton Ductless Mini Split Air Conditioner and Heat Pump - 208-230V/60Hz
Brand GREE GREE GREE GREE
Ratings (38) (38) (38) (38)
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6 Questions8 Answers

Customer Questions & Answers

Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V

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3 answers

The unit requires 230V voltage. How do you use it in US where household voltage is 110?

This question is from Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Asked by
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July 13, 2015
The unit requires 230V voltage. How do you use it in US where household voltage is 110?
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Answers (3)

Asked by
Idaho Falls, Id
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Home Improvement Profile: Professional
September 25, 2015
Answer: 
The main panel supplies 230 volts (nominal voltage may be 220 to 240 volt), from which 110 volt circuits are distributed to the common outlets and devices. 230 volts is available but an electrician would need to run a circuit from the panel to the air conditioner. The higher voltage is an advantage because the circuit can be run with smaller gauge wire than lower voltages. The actual cost of operation is Read More
The main panel supplies 230 volts (nominal voltage may be 220 to 240 volt), from which 110 volt circuits are distributed to the common outlets and devices. 230 volts is available but an electrician would need to run a circuit from the panel to the air conditioner. The higher voltage is an advantage because the circuit can be run with smaller gauge wire than lower voltages. The actual cost of operation is the same whether 110 or 230 volt because you are paying for wattage, not voltage. Volt x amps = watts. For example, a 110 watt light bulb energized with 110 volts draws 1 amp. The same 110 watt bulb energized by 220 volts only draws .5 amps, but the wattage is the same, therefore the cost of operation is the same. Read Less
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Asked by
Jersey Shore
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Home Improvement Profile: DIYer
August 2, 2015
Answer: 
220V must be installed by a licensed electrician. There is a definite advantage to being 220V versus 110V. Long technical explanation short, you will pay less in electrical costs vs. this same unit in 110V.
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Asked by
Orange,Calfornia
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Home Improvement Profile: Professional
July 15, 2015
Answer: 
Actually, US households have 110 voltage AND 230 voltage.
You would have to create a new circuit (breaker, wire, outlet) dedicated just for that A/C for it to operate properly. This is because it pulls so much electricity, that a 110 VAC circuit wouldn't work on it.
Joseph
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2 answers

I have an error code ( U5 ) on the heat cycle of my A/C unit, What do I do?

This question is from Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
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January 25, 2016
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June 20, 2016
Answer: 
They have what you would translate to a washable filter. Clean it. Your Code is restricted a bit flow.
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April 20, 2016
Answer: 
I also have a u5 code on mine and is still blowing air but not cool at all, it's not frozen up either I don't believe it's low freon either
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1 answer

Which refrigerant does it use?

This question is from Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Asked by
Anonymous
May 24, 2016
R22 or R410a?
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Answer (1)

Asked by
Atlanta
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Home Improvement Profile: Professional
June 16, 2016
Answer: 
All the Gree DFS (duct free systems) use R-410A refrigerant
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1 answer

Is this unit available with 2 inside units, one for 144 sq ft bedroom, and the other for the other 256 sq ft.

This question is from Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
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February 5, 2016
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Answer (1)

March 10, 2016
Answer: 
Hi Doug, unfortunately we do not offer this unit with 2 inside units available on Homedepot.com. We do offer with unit with 1 inside unit available. I have provided a link below. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Read More
Hi Doug, unfortunately we do not offer this unit with 2 inside units available on Homedepot.com. We do offer with unit with 1 inside unit available. I have provided a link below. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
http://www.homedepot.com/p/GREE-Premium-Efficiency-12-000-BTU-1-Ton-Ductless-Mini-Split-Air-Conditioner-with-Heat-Inverter-and-Remote-208-230V-60Hz-NEO12HP230V1AKIT/206398335 Read Less
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Customer Reviews

Ultra Efficient 12,000 BTU (1 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V is rated 4.1 out of 5 by 38.
Rated 5 out of 5 by from I had an experienced friend install this unit in my garage/shop/man-cave over a year ago and it's... I had an experienced friend install this unit in my garage/shop/man-cave over a year ago and it's a great product. Nice, slick looking, very quiet, and the ultra high efficiency 21 SEER rating sure is gratifying. Many folks have never hear of Gree, but they and Daiken have, I believe, combined to form the largest manufacturer of HVAC products in the world so repair parts should not be a problem.
Date published: 2016-11-22
Rated 4 out of 5 by from Great unit, but don't expect to find parts I had this unit installed 20 months ago and it performed great. Unfortunately we flooded in the August flood in South Louisiana...The only part that seems to have failed was the outside control board...good luck trying to find one. Parts warranties are worthless if the parts are not available. I like the unit & am planning to order one to replace the flood damaged unit, but will keep the old one as a donor unit in case something should go awry.
Date published: 2016-10-11
Rated 1 out of 5 by from Worst Purchase EVER! Bought the unit last August, it seemed to operate OK at first. Within 3 months, it stopped working well, and my energy bill jumped. Then Winter came and I didn't use it, had it serviced in spring, and they found the controller board was bad. Not only did it take 2 weeks to get a replacement from GREE, the technician had a really hard time reaching them. Well we have replaced the board 3 times now, it still doesn't work. Home Depot is refusing to take it back, being over 90 days, GREE is unreachable, and won't return calls, won't return emails, no communication from them. I saved $1500 by getting this unit instead of getting a Mitsubishi or Fujitsu, and I am pretty sure that I will have put more into this unit, and then still 6 months later will have to buy a NEW unit to replace this one. So, Buyer Be ware... This is a junk Chinese product, with no real support in the US, no customer service, so definitely get the extended warranty if you decide to risk it.
Date published: 2016-03-18
Rated 3 out of 5 by from Not ready for prime time poor customer support and poor manual I bought this product back in June of 2013 and I've had it now running for over a year. Twice the unit has leaked the 410A and needed to be reached due to a leak. The unit is also leaking water out the front right side on the air handler (the piece inside the house that blows out the air). I checked the drainage and that's not the issue as the water is coming out the side opposite to where the drainage hose is located. This was installed by a licenses HVAC tech however the costs add up for the 410A and trip charge for the tech. The good is I bought a Home Warranty for this unit after the first issue happened. So now its only a $75 charge and the 410A or whatever else is wrong with it is covered.
Date published: 2014-06-30
Rated 5 out of 5 by from Gree 24000 BTU ultra efficient 21 SEER Bought this unit to keep my room at constant temperature, " CULTIVATION ROOM" installed 9/15 by myself and a buddy "for muscle" no wiring diagram but you tube has a video that shows the wiring diagram"which was needed" vacuum tested the lines before releasing the freon into the pipes which was important because the fitting that come with the copper piping set aren't the greatest quality so I wen to my local plumbing store and purchased new fittings soldered them on and no leaks, the unit turned right on, no problems nice design and very quiet compared to other mini splits brands.it is now 7/16 and currently have not had a single problem with the unit room is at desired temperature 75 degrees and it is currently 102 degrees in Northern Cali. Best part my electric bill! this unit sips electricity.
Date published: 2016-07-02
Rated 4 out of 5 by from Pretty Simple Installation. My unit has been running for 2 weeks. Installed in an open area basement. No issues with the install or operation. The outdoor unit is so quiet, I actually thought it was broken--but just ultra quiet. I am commercial HVAC by trade. The service port on the suction valve has a 5/16" fitting that will not accept a standard refrigerant service hose. You will need to obtain a special 410A adaptor for mini-splits. I had to read the install instructions several times. The Chinese to English translation is not the best---but read it a few times & it starts to make sense. Wiring is simple. Main power goes to the outdoor unit. From there, it is routed back to the indoor unit along with one communication wire.
Date published: 2014-07-15
Rated 5 out of 5 by from Had this for 8 months and love it Got this unit to replace 3 baseboards in a 10'x23' room. Needed a unit that has heat and would work with temperatures down to 0. Positives: Heat quality is great even at 0 degrees. AC gets ice cold. Super energy efficient. Quiet. Average electrical bills on my 1000' sq. foot all electrical house with 3 Gree Terra units always set to 68-70 year round seem to be $90/month. Electrical draw is so low I can even run several of these off my 5500 watt generator in case of emergencies. Negatives: Poorly written manual not written by a native english speaker. Not sure how easy it would be to get this repaired if anything goes wrong with it. Recommended: Definitely!
Date published: 2015-02-28
Rated 5 out of 5 by from Met some expectations, surpassed others. I went to the BM store @ Albany, NY and the woman that helped me was fantastic. Ordered this unit with some trepidation on whether the heating portion of this unit would perform as advertised. This part was critical since it would be the only source of heat for a small apartment. The unit seemed well put together and the install went smoothly. Got my vacuum and cranked open the compressor and into service it went, right in time for the second polar vortex. First thing was how quiet this unit is, both the indoor and outdoor. It's whisper quiet. I don't think I even needed the anti vibration pads I put in there. Most importantly, we've had 10 deg/f highs and -5 deg/f lows and this unit is still pulling heat for a 400 sf apartment.
Date published: 2014-01-23
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