Model # TERRA18HP230V1A

Internet #204062248

GREE Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
0847654000624

GREE

Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V

  • 18,000 BTU mini-split heat pump system is compact and quiet
  • Product sold without installation or permitting
  • Equipment should be sized/installed by a qualified professional
$1,913.00 /box

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Product Overview

The TERRA 18,000 BTU Ultra Efficient Ductless Mini-Split Heat Pump system is compact, quiet and provides refreshing climate control in any room up to 600 sq. ft. The TERRA outdoor section is powered by a twin-rotary compressor with GREE's G10 DC inverter technology. This inverter technology with eco-friendly R-410a refrigerant saves energy, reduces outdoor noise and keeps room temperature steady by eliminating the constant starts and stops of conventional air conditioning systems. The TERRA indoor cabinet is designed to be a comfortable fit in virtually any living space. Comfort levels can be easily and precisely controlled using the infrared remote control. A universal piping assembly/line-set (sold separately) is required for installation - be sure to select the appropriate size.

  • Designed to cool and heat spaces as large as 600 sq. ft.
  • Offers 18,000 BTU cooling and 19,000 BTU heating for dependable climate control
  • G10 DC inverter technology reduces noise and minimizes stop/start
  • Ultra high efficiency unit merits ENERGY STAR distinction for modest electricity consumption
  • 21 SEER rating: estimated annual cooling cost is $154 (based on 9¢/kWh and 2000 annual cooling hours)
  • Includes infrared remote control to conveniently regulate the unit from anywhere in the room
  • Protected by a 5-year parts warranty and 7-year compressor warranty
  • 1/4 in. x 5/8 in. universal piping assembly/line-set (sold separately) is required; choose your appropriate length (15 ft., 25 ft. or 50 ft.)
  • Equipment should be sized, selected and installed by a qualified professional to ensure proper installation, function, safe operation, adherence to federal, state and local codes and for valid warranty; see installation guide and manufacturer's warranty statement for more details
  • Recommended for professional purchase
  • Ductless split air conditioning system installations require professional contractor support; proper installation requires the use of a state licensed or certified HVAC contractor in order for the manufacturer's limited warranty to apply; please see full warranty statement for details
  • Which type of air conditioner is best for your home?
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Name High Efficiency 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V Vireo 24,000 BTU 2 Ton Ductless Mini Split Air Conditioner and Heat Pump Kit - 208-230V/60Hz Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V Ultra Efficient 24,000 BTU (2 Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Brand GREE GREE GREE GREE
Ratings (1) (1) (38) (38)
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Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V

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WILL THIS UNIT SUPPORT ITERIOR OUTLETS IN MULTIPLE ROOMS?

This question is from Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Asked by
SRRINGFIELD MO
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March 20, 2016
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Asked by
Atlanta
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Home Improvement Profile: Professional
June 16, 2016
Answer: 
The Terra outdoor unit can only be operated with 1 indoor unit. Multi21 systems are available from THD that have the ability to operate multiple indoor unit with 1 outdoor unit. Look for Multi21 products. Multi for multiple indoor units and 21 for up to 21 SEER ratings
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1 answer

Power source for ductless heat pumps and installation

This question is from Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
Asked by
East Texas
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June 22, 2015
I have a 230 volt 20 amp circuit terminated in a water- tight disconnect on outside of building. Is that sufficient or do I need electric power source inside the room for evaporator unit as well?

This is a steel building, will that be a problem for your installer?

Do I need to have concrete pad for condensor unit?

Approxamately how much lead tme for ordering and arranging for your technician to install?
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Answer (1)

June 30, 2015
Answer: 
Hello Ronnie and thank you for your question.
I suggest contacting your local store or scheduling a free in-home estimate for an HVAC Dustless Mini-Split system here: http://www.homedepot.com/c/SPC_BRD_IS_Mitsubishi.
The local team can best advise you of the unit size needed, site preparation requirements and scheduling for installation at your location.
Best wishes on your project.
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Does this come with everything to install it?

This question is from Ultra Efficient 18,000 BTU (1.5Ton) Ductless (Duct Free) Mini Split Air Conditioner with Inverter, Heat, Remote 208-230V
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Morganton NC 28655
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August 5, 2016
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Customer Reviews

Rated 3.4 out of 5 by 9 reviewers.
Rated 1.0 out of 5.0 by Worst Purchase EVER! Bought the unit last August, it seemed to operate OK at first. Within 3 months, it stopped working well, and my energy bill jumped. Then Winter came and I didn't use it, had it serviced in spring, and they found the controller board was bad. Not only did it take 2 weeks to get a replacement from GREE, the technician had a really hard time reaching them. Well we have replaced the board 3 times now, it still doesn't work. Home Depot is refusing to take it back, being over 90 days, GREE is unreachable, and won't return calls, won't return emails, no communication from them. I saved $1500 by getting this unit instead of getting a Mitsubishi or Fujitsu, and I am pretty sure that I will have put more into this unit, and then still 6 months later will have to buy a NEW unit to replace this one. So, Buyer Be ware... This is a junk Chinese product, with no real support in the US, no customer service, so definitely get the extended warranty if you decide to risk it. March 17, 2016
Rated 2.0 out of 5.0 by One year check up - definitely some issues Have owned this for one year. Installation was in a converted garage stall made into a wood shop. Unbeknownst to me, the unit had been dumping water out the front as the drain was clogged with algae. I didn't see this at first so now I have a mold issue to clean up. So if you own one of these in the south, you will need to wet vac out the line at least once per year from the drain outside. There is no real great way to clean out the unit from inside. You can't get to the water collection area easily and if you want to clean out the line from the top you will need a few folks to help lift the unit out of the way while you disconnect the drain line that is concealed in the wall. Also, there is mold growing in the unit itself which is hard to get at to clean. Ideally, the unit 1) would have shut itself off when the water began to overflow and 2) would have an easy way to clean out the line from the top. My initial post noted the unit had numerous refrigerant losses upon installation by an HVAC tech. One year later, having to call in the troops again. Initial cost is a value but add in maintenance and I think is a losing proposition. September 5, 2015
Rated 3.0 out of 5.0 by Not ready for prime time poor customer support and poor manual I bought this product back in June of 2013 and I've had it now running for over a year. Twice the unit has leaked the 410A and needed to be reached due to a leak. The unit is also leaking water out the front right side on the air handler (the piece inside the house that blows out the air). I checked the drainage and that's not the issue as the water is coming out the side opposite to where the drainage hose is located. This was installed by a licenses HVAC tech however the costs add up for the 410A and trip charge for the tech. The good is I bought a Home Warranty for this unit after the first issue happened. So now its only a $75 charge and the 410A or whatever else is wrong with it is covered. June 30, 2014
Rated 5.0 out of 5.0 by Ultra Efficient I wished I would have bought one of these along time ago. I had a Profesional A.C guy install it and it works great. I almost bought a 2 Ton and would have over done it. The 1.5 Ton is Super Efficient. So glad I found it, I definitely recommend it. The Gree is made by Carrier. December 17, 2014
Rated 3.0 out of 5.0 by Some issues to consider One review here mentioned a water leak at the air handler. I just serviced a unit that had this problem. The problem was a section of the line set was exposed and condensation was forming and leaking down the wall. The fix is to wrap foam tape around the exposed copper line. The thing that worries me about this Unit is the Lines have threaded fittings instead of brazed connections. They are more prone to leak. July 20, 2014
Rated 5.0 out of 5.0 by Works great! Next best thing to central AC! Works great, keeps the whole first floor of my 1200 sq ft cape style home comfortable. August 3, 2014
Rated 5.0 out of 5.0 by First Mini split will be buying another next year Everything worked as advertised no problem installing . This ac has been working for about 1 month nice and cool and no problems. July 22, 2014
Rated 3.0 out of 5.0 by Not bad but has some issues We have owned this unit now for about two months. The first month the unit was out of service as the installer had a difficult time with the coolant connections. Twice the coolant leaked out and had to be refilled. The unit had an error code that was not listed in the manual but the servicer was able to figure out the issue. Once the coolant leak was stopped, the unit has worked fine. I can't say if this was a poor install or poor design. But I can say that the HVAC installer was an HVAC tech - not me or a friend. Also, the tech did not have much experience installing these unit types. The unit is very quiet and cools quickly and appears to have many features. Buyers need to be aware of two issues. First, the manual is not written well and there are literally whole sections that make no sense. There are several features that I can't even figure out for sure what they do even after reading the manual. Second, when I called the service/support line on a week end all I received was a busy signal. In a nut shell, poor documentation and poor support. The mini-split concept was a perfect application for what I was doing (a home work shop) but I am not sure this brand is yet ready for prime time. I am a little surprised that Home Depot did not vet the product/vendor better before offering the product. One read of the manual and/or a quick call to the help line and I doubt they would have decided to carry the product. Especially surprising given the price point. Note that I paid roughly $1,500 for installation on top of the product price. June 3, 2014
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