Rated 4.7 out of 5 by 622
Rated 1.0 out of 5.0 by Kelly Beware
I've been trying since last December to get the manufacturer to fix an oil leak. I keep getting the same answer: we have no service centers in your area. Our technician says you have a bad head gasket which we will send you and you can replace it yourself. It is easy to do!
I don't know how a technician can properly diagnose my problem over the phone without even laying eyes on my unit. That aside, I'm not a small engine repair person and I don't appreciate the manufacturer continually trying to get me to do their job. It's obviously they do not have an established repair network in this country and they cannot full fill their warranty obligations. I imagine later this year when the warranty period is up they will just tell me "sorry but your unit is out of warranty and we cannot help you since your issue is no longer covered."
June 5, 2016
Rated 5.0 out of 5.0 by Jeff So far, so good.
Purchased this Generac just under one month ago. Have only had one opportunity to use it...at my daughter's wedding reception (outdoor, tent, lights, etc.). Power usage tripped the breaker we had everything on. The generator started without any problems and ran like a champ until we could figure out what caused the original problem. At that moment, it was the best purchase I've ever made. We'll see going forward, but I don't anticipate any problems.
May 24, 2016
Rated 4.0 out of 5.0 by BHG Performs as advertised
Very easy to assemble, well built, performs flawlessly
May 24, 2016
Rated 4.0 out of 5.0 by Speith Good Insurance Policy and an Installation Option
Like car or house insurance you never know how good it is until it's needed. Since I have not had a chance to use the generator, other than starting it and putting a load on it, I won't know how good this purchase was until an emergency happens. However, the electrical company that hooked it up, sells and uses this product themselves. So, I'm assuming if it is good enough for them it should be good enough for me.
As for an installation option, I opted for an Interlock switch instead of a separate circuit breaker for my home. It was more practical, gave me more circuit options and was simple to install by a licensed electrician. Generator buyers should look into this option.
March 29, 2016
Rated 3.0 out of 5.0 by lockguy Not a quality item or company
Purchased this item in November, used it for less than 10 hours. Stored after running machine dry of fuel. 3 months later started the generator to find fuel running out of the carb. Contacted Generac and was told the item would be covered and to take it to a certified service location. Did that only to find that Generac denied warranty coverage. Paid over $100 for repairs to a 3 month old unit. 6 months later the same thing occurred. Must be using the absolute cheapest parts in the carb they can find. Never again Generac, never again........
April 6, 2016
Rated 5.0 out of 5.0 by GPL Smart Buy
My wife and I have been looking to purchase a generator for a year or so. Came across the Westinghouse at a (can't pass up price), did some research and haven't been disappointed. It has the output to run everything I need during a power failure, and with 11 hours run time I don't have to worry about checking the fuel every hour. It's ready to run out the box, comes with oil (you have to add), easy to assemble, can't be beat.
August 21, 2015
Rated 5.0 out of 5.0 by GeorgeT This product runs great and has great safety features
Recently we went through a 90 hours power outage and this generator combined with the Generlink transfer switch got us though this outage with minimal inconvenience.
Only had to use this generator a few times since i purchased it two year ago but it has been a life saver
March 28, 2016
Rated 5.0 out of 5.0 by Bernie Nice sized generator, with great features, at a good price.
The generator arrived at my house when they said it would; it was on sale at a very good price for this size unit, and was exactly as advertised. It arrived in perfect shape, and was not especially difficult to assemble (minimal assembly, e.g. the wheels, was all that was required); it also--perhaps most importantly--started the very first time I tried.
April 15, 2016