Rated 3.9 out of 5 by 47
Rated 3.0 out of 5.0 by Mark1 Generator has a few bugs , install is expensive!
I got this generator and was very excited about getting it installed. I purchased it online and received it pretty fast.
The generator when installed immediately gave a code. I had to call the repair people in it was covered under warranty but the had to replace a part in the unit and reprogram it as well. This is a new generator are you serious?
These generators have issues when starting in cold weather, i got another code for long cranking in the winter months, when i went to start it manually a day latter when the temperature went up it started fine and the red light went green. I talked to the repair tech and he said this was a common problem with these units. This is not good cause what if i need the generator to work in the coldest months. Whats wrong with the manufacture, dont they know people will use this in the cold months, i know the sell the block heater, i inquired about this but apparently it wont solve the issue of the starting as that is related to condensation freezing in the orifice were the fuel sprays.
Another thing to keep in mind is that the Generator will cost you a pretty penny to install in some cases as much as you paid for the generator. Also if you are doing the install your self to be eligible for insurance regulations you have to have it ESA approved.
I had a licensed electrician install it after searching for the best price, when i called the generac authorized dealers they were asking for some ridiculous amounts to do the electrical work, I hired a local electrician, he charged me $600 to install/ w ESA certification compared to the other generac authorized dealers who were asking $2000 plus ESA certification.
Do your shopping around on the install, I had no problems with the gas install as my friend did the gas part and charged me cost of materials. I also poured a concrete pad as i did not want to deal with sinking patio stones in the future.
So far i have not needed to use it and hope in the event that i do, it will operated flawlessly, if not i will post to let everyone know.It does come on for its regular maintenance schedule which is a cool feature and make me feel a little more comfortable knowing that it is starting itself from time to time.
Also this unit will not run your A/C, especially if you have other circuits used at the same time. If you want your A/C and dryer etc, invest in the 20kw unit.. Install will be the same price regardless.
February 20, 2015
Rated 4.0 out of 5.0 by bigbl5 Great price, pretty good quality
Overall a great generator. I only have a couple issues. 1) there was a defective limit switch in the transfer switch which destroyed the coil. The authorized service came out quickly, but it took 3 weeks to get the parts. I would think a little better quality testing would have caught this at the factory. 2.) The manual is out of date. The transfer switch configuration is backwards from what is printed in the manual and doesn't have dual coils as shown in the manual. Again, a little quality control should have caught this. Otherwise, the generator itself started up quickly, runs like a champ, and is pretty quiet. I installed it myself, but I am very experienced in electrical and plumbing. Most should probably hire an authorized service agent to hire as the manual is somewhat technical and installation requires quite a bit of electrical and gas piping knowledge.
September 20, 2013
Rated 5.0 out of 5.0 by kentonmi This is well designed from product to installation instructions.
This unit comes with just about every thing needed for a successful installation. I only needed one 240 volt circuit breakers for my existing service panel, gas valve,gas pipe and fittings. I needed one pipe cut and threaded. Everything was available at Home Depot.
Following the installation guide was easy, it is set up so you can do as much or as little as you want to at a time.
When installation was complete, I went on Genrac's web site to get the activation code. I entered the code into the controller and followed the on screen prompts. Everything works perfectly and I can't wait for the next power outage!
September 25, 2012
Rated 5.0 out of 5.0 by edger I CAN'T WAIT TO LOSE POWER
I finally got this generator up and running, now I can't wait to lose power. We generally lose power on average once a month due to squirrels eating lines and blowing transformers. In addition to that, we lose power for an extended amount of time usually 2 times a year because of ice storms or high straight line winds.
The installation was pretty straightforward so I'm told, I had an electrician do it. I also had a plumber do the gas line. Could've probably done the gas myself, but it was worth hiring someone to make sure it was done correctly.
About 70% of the house is covered, the things that I figure must have--refridge, freezer, furnace, microwave, Xbox, etc.
What wasn't apparent to me before now was that I was getting another circuit breaker box, that's what the included transfer switch really is. So it's a bonus, I now have plenty of additional switches and circuits for when I want to add stuff like a hot tub, room additions, etc.
February 10, 2013
Rated 5.0 out of 5.0 by Vi Great
I don't have it installed yet, but have had one of these before and just loved it.
September 30, 2015
Rated 4.0 out of 5.0 by Joe Nice, but mis-leading
We thought this would be rated at 50 amps, not 35 amps. I should of read that the transfer switch was 50 amps, not the generator
September 3, 2015
Rated 2.0 out of 5.0 by lmkc Warranty Problem
Had a problem with unit 8 months before 2 yr labor warranty expired. Service company has not corrected problem after several visits. Labor warranty expired early November. Generac will not cover labor on my continuing problem even though the problem started prior to expiration of the labor warranty. Service man also says its hard to get Generac to replace parts that could be causing the problem.
March 13, 2011
Rated 5.0 out of 5.0 by donnie Generac 8KW auto Standby generator
Easy for contractor to install. Give great piece of mind!
September 1, 2015