Rated 4.2 out of 5 by 102
Rated 4.0 out of 5.0 by Trashman Great generator
The generator itself was exactly what it was supposed to be. The accessories were out of the box and just taped to the top of the generator box. Some of the pieces were missing. There was only one wheel, no filters and a few misc. items. I contacted Home Depot and they had Generac send the missing parts. This was apparently the fault of the shipper and I've read reviews where this has happened before.
October 11, 2016
Rated 4.0 out of 5.0 by Gary This Generator is attractive and compact
Initially was hard to start. It took 4 hours to get it going. Not sure what happened. The location of some of the parts like the gas filter are tucked away and hard to get to. Some electric wires were too short and routed in awkwardly like blocking the oil dipstick.
It start fine now. I only used it to run an electric drill as a test. It is noisy and the instructions are poorly written. For the money, I think the above could be improved. A note in the instruction stated that it cannot run on 85 gas/15 Ethanol. Congress is considering going to that product.
April 7, 2013
Rated 5.0 out of 5.0 by Sippican Wanted whole house protected...
The 10KW portable is a very nice product. I appreciate the quality, appearance, and value. Product arrived on time and as advertised. Product was easy to assemble and started right up. Very happy with product. No surprises, which is a good things these days. The salesperson was very helpful, the delivery staff was great, even had the manager present when the product was delivered. Generac stood out from the competition. I like that they describe product as a 10000 W 'running' generator. Many others advertise the surge watts first, then the running watts. Very deceiving marketing. With Generac, no deception.
November 22, 2015
Rated 1.0 out of 5.0 by joeb generator
Will never buy a generac generator again from home depot again bought this generator had a problem with it starting with less than a hour on it n home depot didnt want anything to do with it bc i didnt buy the extended warranty !
March 16, 2016
Rated 4.0 out of 5.0 by Buckaroo Made to do the job!
I ordered the Generac 10,000 KW Generator to run my well pump when the power goes out....which happens all to often....and it does the job easily. Easy to assemble, easy to operate. I was somewhat disappointed when the box arrived in deplorable shape and not attached to the pallet....but all the parts were in place and did not hinder assembly.
February 23, 2016
Rated 5.0 out of 5.0 by Rigrnr Excellent Generator
Unit starts quickly and run flawlessly. Put out enough power to run my 4 bedroom house with no problem.
February 12, 2014
Rated 4.0 out of 5.0 by mannyk Made in USA
I purchase this Generac XG 10000 Watts Portable unit.
Installing the wheels was the easy part. The oil opening is very tight under the tank and very narrow so that no funnel fits properly in. I spilled quite a bit of oil until I rigged up a hose to a funnel and this way succeeded to fill oil to the crank case. The battery connecting cables are also in a very tight spot. A real pain to connect. I then filled just about 4 gallons gasoline to get it running. As per instructions I pulled the choke switched the fuel to on position and push start button to start. It cranked but it would not start. I checked the spark and it was ok. Checked the fuel and that was ok. And so after stressing for an hour I gave up and decided to take it back top the store. Next morning before loading it on my trailer I gave it another try. I turned the fuel knob to on, pulled the choke real hard and it started with no problem first time.
I concluded that the choke armature was slightly bent at the source and it prevented the choke to extend all the way. I easily fixed that just by gently jamming a screw driver between the choke armature and the obstructing holding plate. And it started every time since with absolutely no problem.
As a foot note I want to say that this company is very bad about service. Most stores give you 30 days to return item, after that you’re on your own. Generac recommends places to repair, however, some are out dated and out of business and most others don’t want to repair Generac brand. Yet others are very far from where one lives. No one makes house calls.
I had this problem with a previous Generac 7500 Watts. It ran ok for 10 years, then it broke and I could not get it serviced. I ended up donating it.
Generac is made by Generac in the good old USA
I recommend it with no less than 10000 watts for the whole house.
January 26, 2013
Rated 5.0 out of 5.0 by EZRYDR Works like a charm
We moved to the 'country' north of Spokane, WA earlier this year and were warned of potential power outages due to weather. I researched portable generators with the goal of buying a high quality unit that could do more than power a toaster and decided on Generac's 10Kw model. We had an electrician wire the house for it early in November, and on the 17th, the area experienced a record windstorm with gusts exceeding 70 MPH. Over 200,000 homes, including ours, lost power for up to 9 days. Our Generac kept the lights on, refers and freezers cold, TVs functioning, and fans working in our propane fireplaces to keep us warm in 15 degree weather. We were the only home within sight that had lights in our area. The genset never missed a beat and had a fair amount of excess capacity that wasn't used. Probably the best investment we've made since moving here.
December 3, 2015