Rated 4.3 out of 5 by 82
Rated 5.0 out of 5.0 by Chevybass So good, I went back and purchased another one...
The belt drive so quiet....and once you lube the garage door pivot points and bearings (like you should do annually); it is unbelievable how quiet it is. I do like the ‘soft’ close feature that slows down the speed in the last 6 inches to ease the door close. This should add years of life to the motor and hardware. The closed door confirm remote is awesome, because I do not have to drive back to see if I remembered to close the garage door….don’t laugh I am sure you have done the same thing!!
The down side is……I don’t know how late my kids come home, now that I cannot hear the garage doors open. Seriously, the only minor thing that irritates me is that the light cover does not seem secure enough with the three tabs holding it in place rather than screws in my older models.
You will be pleased with this opener...enjoy!!
March 11, 2014
Rated 5.0 out of 5.0 by Flyrandy Wayyyyy better than any other opener!
I switched to Genie from another brand and it performs effortlessly. I have an old insulated HEAVY garage door and the Genie pulls it up smooth and safe. LOVE IT!!!
BTW, I installed the Genie SilentMax 1000 and the track myself. I followed the directions and I actually did it! My wife said I'd never do it but I did it!
September 29, 2015
Rated 5.0 out of 5.0 by Ferris1 This product is QUIET!
Today was the installation of our new door, and the new Genie SilentMax 1000. What a difference from the old door and opener! This door opens so quietly, my dogs do not hear me coming and going which can be a good thing especially in the early morning on garbage days. I highly recommend this Genie and look forward to many decades with a smooth-running, quiet Genie looking after my garage door. Thank you for making a great product!
September 16, 2015
Rated 5.0 out of 5.0 by Syspro Technical Support
I'd had my SilentMax 1000 for 3 years & was having problems with the light. It would stay on all the time. I called Genie & after doing some debugging with the Tech on the phone, they concluded that the control board was bad. They shipped me a new. I am not an electrician but I followed their instructions & was able to install it myself. I felt the programming instructions were somewhat confusing so I called them back. In no time, they helped me reprogram all the devices!! Being a retired Technical Support Mgr for numerous years, I found their technical support to be outstanding.Sy
August 18, 2015
Rated 5.0 out of 5.0 by BobG Nice unit!
Bought this to replace a 10 year old Genie. Took about 2 hours to install and program. Very quiet! Set up was easy.
August 5, 2015
Rated 2.0 out of 5.0 by Legend Just after 1 year having issues
Expected unit to last more than a year (14 months). Neighbors have units that still work after 10 years. Contacting Genie on warranty. Will see how that turns out.
July 27, 2015
Rated 5.0 out of 5.0 by GlenCO Seems to work fine
Bought one of these March 2013. Installation was simple. Adjustments after install were a breeze. Replaced a 15 year old Chamberlain belt drive unit that quit working (circuit board ). Very quiet and reliable. I had one very minor issue (see below). I press the button the door goes up (or down) as it should. The "lock out" works as it should, the "lights on" button makes the lights go on (or off). The two included remote fobs work fine.
In particular I like the soft start - soft stop it provides. The old Chamberlain, while quiet in operation, would cause the door to jump on take off and nearly slam when the end of the run was reached, causing the door to shudder and "complain". I think this Genie takes 2 or 3 seconds longer to open or close (due to the "soft" program), but I can live with that.
My "minor issue" is one thing that was a little different than I was used to, and that involves the keyless entry control. If I just punch in the code and hit the up button, it only works about 1/2 of the time. My "work around" --- I press any button, this "?wakes up?" the unit, then punch in the code and press the enter button. It's worked every time since changing my habits slightly. I guess this is a fault, but it is so minor I won't reduce my rating.
March 12, 2014
Rated 5.0 out of 5.0 by Kens Just an excellent performer. Quiet, well built and strong.
This is the best garage door opener I have ever installed. Easy up, and easy to use. Raises the double door easily and is very quiet. The added features, like the lock button on the wall control is great when going away for a few days. I would recommend this to anyone.
May 18, 2014