0732291231619

Glacier Bay

Model N2316

Internet #100676582

Store SKU #215583

2-piece 1.1 GPF/1.6 GPF High Efficiency Dual Flush Complete Elongated Toilet in White

$98.00 /each
Color/Finish: White
  • Biscuit
  • Black
  • Bone
  • White

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Product Overview

The Glacier Bay 2-Piece High-Efficiency Dual-Flush Complete Elongated Toilet in White delivers powerful 1.1 or 1.6 GPF flush performance and features a WaterSense certified design to help conserve water. This toilet's vitreous china construction offers resistance to acid, abrasion and staining. The all-in-one product contains the toilet bowl, tank and seat along with a wax ring and floor bolts with caps. Limited Lifetime Warranty.

  • 2-piece design features a separate tank and bowl
  • 16.5 in. chair height elongated bowl meets ADA standards
  • WaterSense certified product meets high-efficiency toilet (HET) standards
  • Vitreous china resists stains, acid and abrasion
  • Dual-flush design provides superior flushing performance of solids and liquids to help prevent clogs
  • 1.1 or 1.6 GPF
  • White toilet with a chrome-plated, top-mounted flush button complements many bathroom decors
  • Rated #1 dual flush toilet by a leading consumer magazine
  • Features to consider when buying a toilet

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Customer Questions & Answers

170 Questions691 Answers

Customer Questions & Answers

2-piece 1.1 GPF/1.6 GPF High Efficiency Dual Flush Complete Elongated Toilet in White
2-piece 1.1 GPF/1.6 GPF High Efficiency Dual Flush Complete Elongated Toilet in White

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17 answers

I dont get a lot of flush power at all with this toilet using either button. solids have to be flushed twice every time. What is the problem?

This question is from 2-piece 1.1 GPF/1.6 GPF High Efficiency Dual Flush Complete Elongated Toilet in White
Asked by
Dean
CA
September 22, 2012
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Answers (17)

June 17, 2016
Answer: 
You will notice if you manually flush the toilet it works fine. All you have to do is extend the 2 poles that come off the flush buttons by unscrewing them a bit so they come in contact with the flush buttons. I almost got a new toilet but then I did this and it was like new.
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Asked by
Read all my Q&A
April 2, 2016
Answer: 
I had this problem at first. You need to check your vent pipe.
At first I had the toilet installed with just an AAV, not a proper open vent. It was just a temporary setup while I was working on the remainder of the building.
The problem with AAVs is they don't allow air to *exit* the line when the water first enters. Toilets don't like to flush into a sealed system, because they need a fast Read More
I had this problem at first. You need to check your vent pipe.
At first I had the toilet installed with just an AAV, not a proper open vent. It was just a temporary setup while I was working on the remainder of the building.
The problem with AAVs is they don't allow air to *exit* the line when the water first enters. Toilets don't like to flush into a sealed system, because they need a fast discharge. Removing the AAV fixed the problem.
The guidelines for how to properly vent a toilet are complex, and if you can't access the plumbing it may be hard to fix.
Another possibility as others have mentioned is that there are several adjustments you can make to the water volume and how the buttons press against the mechanism inside. Good luck - mine works fine now. Read Less
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Asked by
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Home Improvement Profile: DIYer
November 17, 2015
Answer: 
never a problem with mine, goes down very fast. call them, 1-855-434-5224
+1point
3out of 5found this answer helpful.
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Asked by
Tampa, Fl
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Home Improvement Profile: Professional
October 21, 2015
Answer: 
There is no way to adjust it. Take the toilet out, and replace with any other brand other than Glacier Bay. Glacier bay won't return calls or answer the phone. I am a contractor and had to replace 6 of these out of my own pocket. This toilet is a piece of junk!
+28points
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Asked by
Fort Worth, TX
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Home Improvement Profile: Other
October 10, 2015
Answer: 
I had the same issue. I tried changing water levels etc., with no success of a complete flush, so I was going to replace the whole toilet. Finally, as a last ditch check, I put on a rubber glove, reached down into the water and started poking my finger into the siphon hole. I felt hard rock like substances. I used a small screwdriver (being careful not to scratch the bottom) and began loosening the hard Read More
I had the same issue. I tried changing water levels etc., with no success of a complete flush, so I was going to replace the whole toilet. Finally, as a last ditch check, I put on a rubber glove, reached down into the water and started poking my finger into the siphon hole. I felt hard rock like substances. I used a small screwdriver (being careful not to scratch the bottom) and began loosening the hard substances in the siphon hole. I then removed the substances from the bottom of the bowl and tried a test flush. The toilet worked like new. Read Less
+42points
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Asked by
kingman az
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October 4, 2015
Answer: 
sounds like a faulty toilet to me. both of the ones I installed sound like a fire hose blasting in the bowl. I've nicknamed them turbo toilets. The thing that is new is the water spiket in the bowl that blasts the water down the bowl drain.
+10points
11out of 12found this answer helpful.
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Asked by
Louisiana
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Home Improvement Profile: DIYer
April 28, 2014
Answer: 
I am having this same issue.. I purchased two of these toilets and installed them both .. One is perfect the other does not flush very well.. I just went investigating and i noticed that one of the fill over flow tube is 2 inches shorter than the other one.. so i am getting 2 inches less water in that malfunctioning toilet.. Going to call customer service to see what options i have .. Could not figure Read More
I am having this same issue.. I purchased two of these toilets and installed them both .. One is perfect the other does not flush very well.. I just went investigating and i noticed that one of the fill over flow tube is 2 inches shorter than the other one.. so i am getting 2 inches less water in that malfunctioning toilet.. Going to call customer service to see what options i have .. Could not figure out how to lengthen the tube w/ out breaking something.. So we shall see how they resolve this issues.. Read Less
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Asked by
Baldwinsville, NY 13027, USA
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May 14, 2013
Answer: 
Check to make sure your shut off valve is open all the way.
+2points
7out of 12found this answer helpful.
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Asked by
Texas
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April 28, 2013
Answer: 
Might check the water level in the tank. Mine flushes solids just fine. I have NEVER had to flush twice.
+14points
15out of 16found this answer helpful.
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Asked by
Virginia Beach, VA, USA
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April 6, 2013
Answer: 
Check your drain. Mine works great. I was a 2 flush guy till I installed this. Now it's ONE Flush
+7points
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Asked by
Bayfield, CO 81122, USA
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March 12, 2013
Answer: 
You must have either a water pressure problem or a sewer drain problem- I would check your vent first.
-7points
1out of 9found this answer helpful.
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November 20, 2012
Answer: 
Are you sure it is installed level? I have no issue with flush power.
+3points
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November 13, 2012
Answer: 
I hope you didn't change the setting of the water level. The included instruction show how to change water level setting. sound like you need more water.
+7points
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October 17, 2012
Answer: 
Did you adjust the stalks on the bottom of the buttons as the installation manual describes? You have to extend them so they just make contact with the mechanicals of the valves.
+19points
21out of 23found this answer helpful.
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Asked by
Read all my Q&A
October 6, 2012
Answer: 
Your waste plumbing may be vented in a way that prevents the trap from producing enough suction to pull down small amount of water from the HET. You may need a pressurized toilet.
+9points
11out of 13found this answer helpful.
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Asked by
Methuen, MA, USA
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October 5, 2012
Answer: 
Solids clogged the toilet once it left the bowl and it did not flush
+4points
10out of 16found this answer helpful.
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Asked by
Florence, AZ, USA
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September 22, 2012
Answer: 
First of all you either have your buttons on top improperly adjusted or you are not allowing enough water to come in. That is the only thing that would cause that unit to act that way..one way or the other you are not getting enough water to the bowl or not enough in..This is a great unit.
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16 answers

The distance between the certer hole and the wall in my bahtroom is 10 inches, will this toilet fit?

This question is from 2-piece 1.1 GPF/1.6 GPF High Efficiency Dual Flush Complete Elongated Toilet in White
Asked by
Pramador
Rowlett, Texas
May 24, 2012
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Answers (16)

Asked by
Mesquite, Texas
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Home Improvement Profile: DIYer
June 21, 2016
Answer: 
The distance from the bolts to the wall should be 12 inches, that's how you are supposed to measure the distance.
+1point
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Asked by
South Carolina
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Home Improvement Profile: Professional
March 3, 2016
Answer: 
You will need a 10 inch toilet in order to get the base to fit properly. This toilet has a 12 inch offset required between the wall and the center of the toilet bolts.
+1point
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Asked by
Elk Grove, Ca
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Home Improvement Profile: Professional
October 17, 2015
Answer: 
You would have to order a 10 inch rough toilet. An offset flange is not an option because you only pick up one inch. All the major manufacturers Kohler, American Standard Eljer and probably Delta make 10 inch rough toilets. Cost a little more but not much. Find a 10 inch rough toilet.
Old Plumbers never die, they just smell that way....(an old plumber John)
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Asked by
kingman az
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October 4, 2015
Answer: 
NOT AT ALL. This is a 12 inch rough in toilet. I have 12 1/8 inches between center drain and wall. I had to shim the bowl and the tank to keep the tank off the wall. This is a big toilet with a big footprint that works well for remodels that need the old toilet footprint covered. Buy a different toilet. You must be in an older home or some ones DYI remodel.
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Asked by
Minnetonka,MN
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Home Improvement Profile: Professional
June 3, 2015
Answer: 
Yes,but you would need an offset closet collar. Changing the closet collar is somtimes expensive if you have a cast iron closet bend,where as plastic is a bit cheaper.
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Asked by
midwest
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February 14, 2013
Answer: 
No it will not. This toilet is a 12" rough-in. For a similar style with a 10" rough-in, look at the Gerber Maxwell.
+6points
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Asked by
workerant
November 13, 2012
Answer: 
Yes this toilet need 12in round in from back wall.
I replaced my 10" roundin too. Didn't realize it until I tried to install it. oops. But no other toilet within this price range and features. So I made do by cutting the wall. The wall give it 1" and that was enough for the tank to sit into the wall. I left the support wood of the wall in tact.
Another solution is changing the location of the roundin. Read More
Yes this toilet need 12in round in from back wall.
I replaced my 10" roundin too. Didn't realize it until I tried to install it. oops. But no other toilet within this price range and features. So I made do by cutting the wall. The wall give it 1" and that was enough for the tank to sit into the wall. I left the support wood of the wall in tact.
Another solution is changing the location of the roundin. I find creating a new level for the toilet to sit too complicated. And the relocated roundin isn't great, it could cause more problems later. So cutting the wall is my best solution.
goodluck finding a solution for yours. Read Less
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Asked by
Connecticut, USA
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October 17, 2012
Answer: 
Assuming you're measuring to the CENTER of the hole, NO, this toilet will not fit. You need to find a toilet with a 10" rough-in. This toilet has a 12" rough-in.
+3points
3out of 3found this answer helpful.
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Asked by
Read all my Q&A
October 6, 2012
Answer: 
Measuring from the flange screws, which are center hole, you need 12 inches to the back wall.
+6points
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Asked by
Methuen, MA, USA
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October 5, 2012
Answer: 
yes
-18points
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Asked by
Jamestown, NY, USA
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September 16, 2012
Answer: 
Are you referring to the distance from the center hole to the edge of the water closet(wall behind you when you sit)?All toitlets have the same standard distance from the center hole to that wall.If one fits then your hole was placed properly.
-15points
1out of 17found this answer helpful.
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Asked by
San Jose, CA
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September 9, 2012
Answer: 
No, this toilet, N2316, requires at least eleven inches from the wall to the center of the drain hole.
+4points
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Asked by
Florence, AZ, USA
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August 24, 2012
Answer: 
you need 12 inches from drain center to finished wall
+6points
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Asked by
Anthem, Phoenix, AZ, USA
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July 20, 2012
Answer: 
This toilet is designed for a 12 inch rough in. Mine fit with an 11 inch rough in. The best thing to do is buy a toilet for a 10 inch rough in.
+3points
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Asked by
Home Depot Customer Care
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May 31, 2012
Answer: 
Hi, Pramador.
This would be a great question for the tech support team for this particular item.
Feel free to give them a call at 1-800-831-8383 to discuss the dimensions for install.
Thank you, Nicki
-8points
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Asked by
Tangelo
Chicago
May 25, 2012
Answer: 
Hello this is Tangelo from the Home Depot Community!
Unfortunately no, this toilet is has a 12" rough-in. Glacier Bay no longer makes a 10" rough-in toilet, click the link below for a list of other 10" rough-in toilets.
http://www.homedepot.com/h_d1/N-5yc1vZbzax/h_d2/Navigation?catalogId=10053&langId=-1&storeId=10051#/?c=1&1z0yz7j=1z0yz7j&1z0zbtk=1z0zbtk&Ns=P_REP_PRC_MODE|0
I hope this helps, if you Read More
Hello this is Tangelo from the Home Depot Community!
Unfortunately no, this toilet is has a 12" rough-in. Glacier Bay no longer makes a 10" rough-in toilet, click the link below for a list of other 10" rough-in toilets.
http://www.homedepot.com/h_d1/N-5yc1vZbzax/h_d2/Navigation?catalogId=10053&langId=-1&storeId=10051#/?c=1&1z0yz7j=1z0yz7j&1z0zbtk=1z0zbtk&Ns=P_REP_PRC_MODE|0
I hope this helps, if you have any more questions you can find me on our website at community.homedepot.com Read Less
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13 answers

What button do I push to flush urine?

This question is from 2-piece 1.1 GPF/1.6 GPF High Efficiency Dual Flush Complete Elongated Toilet in White
Asked by
bobbie
san antonio
June 24, 2012
Glacier Bay 2-Piece High-Efficiency Dual-Flush Complete Elongated Toilet in White
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Answers (13)

Asked by
Mount Clemens, MI
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Home Improvement Profile: Other
February 26, 2016
Answer: 
The new model has one large chrome button. The left side (one drop) liquid and the right (two drops) solid waste.
+5points
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Asked by
Rock Hill, SC
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Home Improvement Profile: DIYer
March 16, 2015
Answer: 
Well, I guess the other folks who've answered have a different style toilet or the manufacturer changed up the design because I got mine the month of March, 2015 and it has 2 chrome/silver buttons on top. One is small (left) for urine, the other is large (right) for other material. The small, left button has 1 droplet embossed on it, and the larger, right one has 2 droplets embossed, so it's pretty Read More
Well, I guess the other folks who've answered have a different style toilet or the manufacturer changed up the design because I got mine the month of March, 2015 and it has 2 chrome/silver buttons on top. One is small (left) for urine, the other is large (right) for other material. The small, left button has 1 droplet embossed on it, and the larger, right one has 2 droplets embossed, so it's pretty intuitive. Plus, you can tell once you test it out, the small one pushes a lot less water/force. Read Less
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Asked by
Virginia Beach, VA, USA
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April 6, 2013
Answer: 
Push the Blue or the colored one for #1. Both buttons will go down, The chrome or larger button for #2 and just the larger will go down. It's counter intuitive but I timed the refill with a stopwatch.
+16points
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Asked by
Connecticut, USA
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October 17, 2012
Answer: 
The blue one.
+8points
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Asked by
Read all my Q&A
October 6, 2012
Answer: 
The blue.green button. Don't be concerned that it pushes the silver button along, that is the design of the mechanism.
+4points
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Asked by
Methuen, MA, USA
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October 5, 2012
Answer: 
the blue one
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Asked by
Florence, AZ, USA
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August 24, 2012
Answer: 
the little one
+1point
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Asked by
Read all my Q&A
August 7, 2012
Answer: 
You would push the blue button
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Asked by
Fair Oaks, CA, USA
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August 7, 2012
Answer: 
The larger one that is chrome. You hit it by default. The smaller, teal, plastic one is inset, and used for full flush.
-12points
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Asked by
Atlanta, GA, USA
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August 6, 2012
Answer: 
silver for liquid; blue for solids.
-6points
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Asked by
Read all my Q&A
July 23, 2012
Answer: 
Just the silver one. You flush both the silver and green for solid waste. You can't push the green one separately.
-7points
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Asked by
Anthem, Phoenix, AZ, USA
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July 20, 2012
Answer: 
The green one
+1point
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Asked by
Glacier Bay Answers
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June 25, 2012
Answer: 
Hello,
The green button is for liquid waste flush and the larger chrome button is for solid waste flush.
+24points
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11 answers

What is the height from the floor to the seat on this toilet?

This question is from 2-piece 1.1 GPF/1.6 GPF High Efficiency Dual Flush Complete Elongated Toilet in White
Asked by
jp
August 18, 2012
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Answers (11)

Asked by
Virginia Beach, VA, USA
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April 6, 2013
Answer: 
16.5 inches
+7points
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Asked by
Texas
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March 12, 2013
Answer: 
17 inches from the floor to the top of the rim. The seat is above that.
+3points
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Asked by
midwest
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February 14, 2013
Answer: 
17" to the rim.
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November 20, 2012
Answer: 
My installed height is 17.5"
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Asked by
Read all my Q&A
October 6, 2012
Answer: 
18 inches. Standard home toilets are 16 inches, so this one is better for older adults (who aren't too short).
+8points
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Asked by
Methuen, MA, USA
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October 5, 2012
Answer: 
Its taller than most but fine for an average person
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Asked by
Jamestown, NY, USA
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September 16, 2012
Answer: 
17",my old toitlet was 15 1/2".Perfect height for a medium to tall person.
+5points
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Asked by
San Jose, CA
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September 9, 2012
Answer: 
The toilet seat height including the seat is 17 and 3/4 inches.
+6points
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Asked by
Florence, AZ, USA
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August 24, 2012
Answer: 
16 to 17 inchs depending on installed seat
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Asked by
Atlanta, GA, USA
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August 20, 2012
Answer: 
16"
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August 19, 2012
Answer: 
17"
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Customer Reviews

Rated 3.7 out of 5 by 899 reviewers.
Rated 1.0 out of 5.0 by Horrible toilet. DONT BUY!!!! Warning.!!!! Bought it two months ago and a very poor product. Two things. The toilet just doesn't flush properly and requires hand gleaning each time afterwards due to the low slope of the bowl. Just a bad design ! I called the store and spoke to a person in that department as I was hoping to have the matter resolved with a return. I understand them not wanting a used toilet back but the employee acknowledged it was a poor toilet. He also said " you get what you pay for" I consulted with a plumber and ultimately I had it taken out and replaced with a different brand. The plumber advised never to buy anything glacier bay and certainly not a toilet. In fact many plumbers now in Victoria are simply refusing to install the glacier bay toilets as they are apparently all poorly built and junk as told to me. So out came the brand new glacier bay and straight to the dump it went. A loss of 200 dollars ... CAUTION. Don't buy poorly designed Glacier Bay toilets when even the employees at the store know it's poor. My new toto is working great!!!!!!!!! July 31, 2016
Rated 1.0 out of 5.0 by Too high! I've purchased and installed toilets in previous homes with satisfactory results. I did not expect this toilet to be any different. Sure wish I would of known what I know now. The online toilet specs claim a standard bowl height of 16.5 inches without seat. This unit measured 17'' without seat (height to top of tank was same as spec, 33.5''). Does 1/2 inch make that much difference? Yup! On top of the inconsistency between listed specifications and measured height, the toilet seat has a rather abrupt angle at the outer edge that increases the sitting discomfort. A replacement toilet purchase will be necessary. July 23, 2016
Rated 5.0 out of 5.0 by Great value! This is the best looking and efficient model for the price! Love it and will buy it again for all my projects! August 19, 2016
Rated 1.0 out of 5.0 by Poor design of bowl -- a trail of feces landing outside water pool doesn't get rinsed off I bought and installed 6 of these in our apartment complex before discovering a big problem: The rinse-down when flushing misses certain places. If damp feces hits there and slides down, the trail doesn't get washed off, and the fecal trail must be wiped down by hand -- before it hardens, because it will NEVER get properly rinsed off by the toilet itself. A second or third or fourth flush won't help, because the design of the bowl doesn't have sufficient water pass over it. There is no way to adjust the amount of water in the bowl, which would solve the problem. I certainly like the idea of low water use, but this implementation is poor. May 25, 2016
Rated 4.0 out of 5.0 by Good product, reasonable cost. This is the fourth toilet of this type I've bought from this company. The toilets are well-made (and I can attest, since two of the four I've installed are now more than 5 years old), reliable over the long-term. The only thing that keeps me from giving it a five-star rating is the seat. The earlier models I bought had really decent seats; but with this model, for some reason, the seat supplied is chintzy and kind-of thin. I'll probably replace it with a better seat (from H-D, of course :-). June 22, 2016
Rated 5.0 out of 5.0 by Awesome Toilet, EASY Install, Great Price I bought this toilet on sale at Home Depot and I had never ever installed a toilet before. I had my son here so we both did this project. We uninstalled the old toilet and installed this one with -0- problems whatsoever. My son did most of the work, as I don't think I could have lifted the toilet by myself. I read the instructions and cleaned around the toilet floor before the new one was put in. This toilet went into my son's bathroom in my home, now I want one for my bathroom! As far as the flush, the strong flush with pressing the button on the right works great and the weaker flush works as far as I know.. we just installed it today and my son is the only one using the toilet, so I haven't used it at all, but I just pushed the flush buttons to see. I think the flush from the left button works a little differently to save money on water more than the right side, so that may be why it works the way it does, but even if just using the button on the right for a great flush is fine here. I would even be happy if that's all that worked even on a 2nd of this type of toilet in my home. I really like this toilet a lot!! In the photo the little snap things on the toilet seat were not closed before snapping the photo, but you can see how nice this toilet looks by the photo! June 21, 2016
Rated 4.0 out of 5.0 by Great for the price but ended up with 2" gap Read a lot of reviews before purchasing....good and not so good. Needed to replace basement toilet, thought that I could not go wrong with the price since this area is barely used. Good quality and easy to install - instructions could have been clearer but just use common sense when putting it all together. Used a Danco hydrocap sure seat wax ring cap to keep bolts in place since my flange is old and rusted. Thought it would keep things clean in case the bowl was not seated right the first time - but no problems seating. I used the hydrocap with the wax ring that came with the set - also bought an additional wax ring but will return it. My biggest concern was ending up with a 2" gap between the tank and the wall(see photos). My rough in is 12'' and so this is a complete mystery. Everything else lined up perfectly. I am a novice and installation was no problem - just can't figure out why the wall space. This makes it unsteady if someone should sit and lean back on the tank. Thank heavens it is where it is - would not put in a heavily used area. June 8, 2016
Rated 2.0 out of 5.0 by Disappointed On our old house had an American Standard Cadet dual flush toilet and loved it (as much as you can reasonably love a toilet). Bought this toilet for our new house thinking it would be the same. The bowl is shallow and the flush power is weaker than the American Standard. Bowl needs cleaning often. Will be going back to the American Standard toilet. April 16, 2016
  • 2016-08-29 T17:47:08.350-05:00
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