Rated 3.7 out of 5 by 126
Rated 1.0 out of 5.0 by DIYer Design Flaw, bowl leave marks after flushing!
6 months ago I bought this one which works FINE! Where 3 days ago I picked up another one and its a COMPLETE JUNK! The bowl redesigned to narrow canal, and doesnt hold enough water to flush right, so ALWAYS left with SKID marks around the bowl, DESIGN FLAW, SO AVOID BUYING....
September 18, 2014
Rated 4.0 out of 5.0 by JoethePlumber Great Toilet, but Which One?
There are two different toilets with the exact same model number! Other reviewers have stated this and I absolutely confirm it - I just bought two - one each at different HD stores 200 miles apart, and the bowls are very different. I have carefully examined the boxes and there is absolutely no difference in any item or number on the labels, so there is NO way to tell which one you are getting without taking the bowl out of the box! I have no idea if this is a design change and there are just still some "old" design items in the supply chain, or if they constantly make two different versions without caring for us to know.
Here is how to tell the difference: The first one I bought I will call "Smooth Bowl" - the internal surface of the bowl is completely smooth all the way to the bottom; no ridges or contour changes of any kind. The second one I bought a week later in a smaller town I will call "Ridged Bowl". In this one, the internal surface of the bowl is broken by a slight depression down around where you would expect the water level to be - it is very obvious when you look at it. I am not attaching pictures because others have already done that - look through the reviews and you will see the difference. On both models, the tank and internal parts seem identical.
Now, the big question is "Should you care which one?" I honestly do not yet know.
I have had the "Smooth Bowl" installed for about a week, and we are very happy with it. It has a powerful and quiet flush, and we have so far had zero problems with stool marks on the bowl or incomplete flushing that are noted often by others. This version is a bit shorter than the other one, with the top of the bowl (not the seat) at 16 3/4" above the floor.
Just installed the "Ridged Bowl" yesterday. So far it seems to work as well as the first one, but the flush strikes us as being a bit louder (not obvious, so cannot be sure). The bowl on this one is definitely taller at 17 3/8" above the floor.
The two biggest complaints other reviews have noted are the small water volume in the bowl and a problem with bowl cleaning that leaves stool marks on the porcelain. Here are my thoughts on that. First, the water level in the bowl on both of these is much lower than most other toilets - almost strikingly so when you first see it. But on closer examination, the water is actually fairly deep, and there is a good volume of open space at the vary bottom. This is important, since it allows a relatively large amount of solid waste to remain fully submerged in the water - even more so than my experience with most other toilets that have high levels of water in the bowl. And the position of the solid waste clear down at the bottom contributes to the excellent flush performance.
Now, about bowl cleaning - this is a bit more difficult to discuss delicately... But here goes. I think that is potentially a big issue with these toilets DEPENDING ON HOW YOU POSITION YOURSELF on the seat. It is not a problem for us at all. I do not make a point of trying to sit in any particular way or position, but for me the wast always drops directly into the small pool of water. I am over 6' tall and average weight. My wife is a bit under 5 1/2' tall and average weight, and she also has no problem at all with being positioned properly while sitting. the problem would be with someone who sits forward on the seat, especially like a small child. In these elongated bowls there is a large expanse of dry porcelain in front of the small pool of water in the bottom, and if any waste falls in this area instead of directly into the water, you ABSOLUTELY will have problems with leaving marks after the flush - just no way that can be avoided.
February 17, 2015
Rated 2.0 out of 5.0 by Annoyed Poor quality control. Don't be lured by low price.
Bought and installed two of the same model. One was okay. The tank lid on the other one wasn't molded to fit on top of the tank properly, so it left almost a one inch gap. Since it was already installed, we took just the tank and lid back to store to exchange. It didn't fit the bowl, even though it was the same model and SKU# was the same. Had to remove entire toilet and exchange for another one. Pieces fit properly, but the design of toilet was different from the other one. Model# and SKU# on boxes were the same. Low price of product is not worth the inconvenience of several trips and labor costs for installer to do over twice! I would not buy this product again.
April 27, 2015
Rated 1.0 out of 5.0 by dissatisfiedinFI DO NOT BUY!!
If you want to flush your toilet 8 times after using the bathroom and then conclude that your options are to walk away with debris left in the toilet or clean it out every time with a toilet brush, then this is the toilet for you! I'm not sure how this product can boast that it saves water because I'm pretty sure that after the said 8 flushes I've probably used more water than my previous model with a worse end result. It simply does not have the power or water supply to effectively flush waste. I was not looking to spend a massive amount of money on a toilet, but I guess, as with most things, you get what you pay for. Spend more and get a better model so that you can walk away after one flush feeling satisfied.
July 6, 2014
Rated 1.0 out of 5.0 by Ron It does not remove solid waste very well
I'm returning this model. It does not completely remove solid waste. I have to clean the bowl every time solid waste is flushed. I had a professional home depot installation, and had them come back. The strange thing is that it is highly rated by Consumer Reports. That's why I bought it. So, I imagine the manufacturer has a quality control problems. I read somewhere that it is made in Mexico. So, back I go to home depot to get an american made replacement. I hope they don't charge for another
June 21, 2015
Rated 1.0 out of 5.0 by Flush1flush2 SKID MARKS
I installed a Kohler 1.28 gal last year that is fine. Sales rep told me that this Glacier Bay was equivalent at half the price. So a toilet is a toilet? WRONG!
I immediately noticed that the amount of water in the bowl did not seem sufficient , I have not measured volume but it seems like less that a quart versus a half gallon in the Kohler.
Sure enough, it does flush solids but it leaves skid marks leading to either a brush and flush; or just a second flush. Either adds another 1.28 gal. So where the saving?
I would return it but I can't imagine carting a used toilet bowl into a store.
January 19, 2015
Rated 4.0 out of 5.0 by Doc43 Works well enough, can't beat the price.
Was very easy to install and gives a good flush. Only complaint I have is that not enough water sits in bowl. There is a curve in the bowl where I feel the water level should come to and it stays about an inch below that. Have tried to adjust the amount of water in the bowl but was not able to. Other than that works great and has enough flush power.
January 28, 2014
Rated 3.0 out of 5.0 by Tweedledee Nothing to Rave About
I've been reading that there are 2 designs for the same model. I got the one that people don't like so well, but there is no way to know which one you are getting ahead of time. It has a drop-off place in the bowl which makes it look like a dirty ring, but it is just a shadow. There is hardly any water in the bowl so you want to watch when it flushes to be sure everything goes down, in case anything lands on the dry part. You can make it rinse more by holding the handle down. It works for me, but I wouldn't recommend it for any heavy duty. Also, I was surprised when I sat on the lid and it caved in - and I'm a lightweight. If you have a sturdy lid and seat from your old toilet, keep it to use on this one.
June 2, 2015