Rated 2.4 out of 5 by 37
Rated 1.0 out of 5.0 by Ted Don't buy unless you like gettting a headache!
I discovered the first one I bought had been returned in a damaged condition. I thought the thought the purchaser was inept. I now know differently.
The replacement I got in a sealed package had the following issues.
1) The instructions say to use a 3/16 inch drill for the drywall anchors. Won't work. You need 1/4 inch to have a prayer of getting the anchor successfully installed in drywall.
2) It is impossible to get the supplied screws into the anchors without stripping the heads. The guy who bought the first unit I got had the same problem. You will need your own screws.
3) The provided drill template is wrong. If you use the template, you will find the supplied towel bar is 3/4 inch too long. Hope you have a hacksaw!
April 26, 2016
Rated 2.0 out of 5.0 by APZ1 Pretty but Terribly Packaged
This could be an excellent product if the manufacturer took the trouble to get the installation instructions right. The drill template's measurements are wrong -- two short by a quarter inch. The doesn't sound like much until you find that the towel bar won't fit on its brackets. You're left with extra holes in your walls and a real mess,
Even worse, the screws are so cheap that if you try to use the wallboard anchors, you'll wind up ruining the screws' heads. Obvioulsy, the don't do much quality control on those things.
One more warning. If you drop the ceramic parts on a hard surface, they'll shatter into dozens of very sharp shards
January 16, 2016
Rated 1.0 out of 5.0 by Jane do not use template given with product
Do not use the template, it is not accurate. Do not use the screws and anchor they are cheap and screws strip out. If you don't have a strong sturdy supply of your own, buy another product. My husband shortened the towel bar and purchased E-Z Ancor, Drywall anchors. This worked well after his modifications. Its hung and sturdy.
February 17, 2016
Rated 4.0 out of 5.0 by Don Good Basic Bar
Very easy to install and mounts solidly. Comes with a template for drilling the mounting holes. May need to compare where the mounting hardware sits to make sure the bar is positioned appropriately.
January 27, 2016
Rated 5.0 out of 5.0 by cattvaughn 24 in. Towel Bar -Ceramic
I was so pleased that Home Depot carried this brand! I broke one towel bar ceramic piece and didn't know if I could find it anywhere. It was perfect! Easy to put back on wall. Also when I went to pick up my purchase that I ordered online, the customer service lady was excellent. Great service and great product.
December 30, 2015
Rated 1.0 out of 5.0 by OpaB DO NOT BUY THIS PRODUCT. IT IS POORLY MADE AND DESIGNED.
The included template is not the correct one for the towel bar. The bracket holes indicated do not align with the holes in the attachment bracket. Also, the holes are drilled too close together and I had to cut the bar to make it fit like other reviewers.
November 23, 2015
Rated 4.0 out of 5.0 by LadyDi13 Nice looking but warning for installation
The product comes with a template of where to install the mounts. The template instructs the mounts to be about an inch too close together. When installed this way it caused the bar to bow and the end to not sit flush against the wall. We solved the problem by sawing an inch off the bar. I suggest double checking the measurement before you drill.
November 1, 2015
Rated 2.0 out of 5.0 by RomanGod Looks great, but more delicate than a raw egg
I have had to return 5 of these towel bars. The moment someone accidentally knocks into either end, it disintegrates. But, since I've got 3 other pieces with this exact design, I'm kind of married to it. STRONGLY considering a divorce next time it breaks..
September 15, 2015