Rated 3.2 out of 5 by 62
Rated 1.0 out of 5.0 by Sandy flawed mirrors again
This is the second mirrored cabinet I have purchased, PAID to have installed only to discover the mirrors are like something out of a carnival fun house. One panel will distort and elongate, another will do so in another way. I now have to either take each mirror off the cabinet that is screwed to the wall and try to get replacements that are not distorted or PAY someone again to take it down, get another and hope that the mirrors are not flawed. This is ridiculous. NOT HAPPY AT ALL.
September 6, 2016
Rated 5.0 out of 5.0 by Bill medicine cabinet
We have only one problem with this medicine cabinet. When we unpacked it and installed it, the shelf support tabs were missing from the packaging. We need to have these support tabs sent to us or the cabinet (which is installed) is not very useful.
August 23, 2016
Rated 1.0 out of 5.0 by Bob 48 IN. X 30 IN. SURFACE MOUNT MIRRORED MEDICINE CABINET
the MDF lumber warps and then the mirror will not close.. You need to change that???
September 6, 2016
Rated 1.0 out of 5.0 by Snwchik Mirrors are curved
We had to return this product because the mirrors are curved which distorts the image! We had bought the smaller versions which were very nice (and straight) but even when I checked the stock at Home Depot in the same size (3 other units) each of the mirrors was concave. When we returned it, the person who took the return also said she heard that complaint a lot, so it is definitely a defect in the product.
August 9, 2016
Rated 2.0 out of 5.0 by Greg funhouse mirror
I ordered the medicine cabinet online and it was in stock in my local store available for pickup the same day. Very convenient. However, after demolishing my old medicine cabinet and scattering all of my belongings all over my bathroom, I noticed the doors on this cabinet were severely warped. All three doors were bowed from top to bottom. The mirrors were convex and enlarged the reflection. It might not have bothered me except it wasn't uniform and almost made me nauseous to look at myself.
I called Home Depot 800 number on the receipt. The woman on the phone needed the date of manufacturer and had to explain to me where I could find it on the box. At first she wanted me to return the entire product. No! I strongly suggested they just send me the replacement doors and I would install the cabinet as is for now. They agreed and two days later, my new doors showed up with all the necessary hardware. They were easy to install and look great.
Terrible lousy product, however HD customer service was great and took care of the problem immediately and now this replacement cabinet seems like it will last the 20 years the first one did.
September 6, 2016
Rated 4.0 out of 5.0 by HandyMandi I Can Write Better Instructions Than Glacier Bay
OK, a few tips from someone who just installed this cabinet. It does not come with good installation instructions, it might as well have come with none. First, make sure you remove the doors. The instructions do not tell you to do that, but unless you want to end up incredibly frustrated and possibly with broken glass in your bathroom, remove the doors. Also, the instructions tell you to drill four holes into the cabinet and predrill the holes into the wall. But there is no point in pre-drilling into the wall without the cabinet in place, because you won't be able to see the holes in the wall through the holes that you put into the cabinet when you go to line them up. So do this, have your helper hold the cabinet where you want it, then take a pencil and outline the corners. Put the cabinet down, then use a level and measuring tape to measure where your holes will be from the corner pencil marks. (We used the studs, so our holes were 9 inches in on the left, and 5 inches on the right. (We went 4 inches up/down from the top/bottom.)) Then take your measurements to your cabinet and drill the holes through the back of the cabinet. Then have your helper hold the cabinet back up against the wall, match up the corners, and drill through the holes that you had pre-drilled in the cabinet and on into the wall. Then put in the screws. The cabinet does not come with any hardware, which didn't bother me because the hardware that usually comes with these types of things tends to suck, so we used good quality wood screws that we had at the house. We initially tried to use cabinet screws, but our drill is a piece of junk so we could not get them in. Either way the cabinet feels very sturdy. I had no problems getting the shelves to stay put. I also had no problems getting the doors to line up when I screwed them back on. It's really just going to take a lot of patience and an extra person to help you. The total amount of time with the removing the doors, doing the measurements, lining up the cabinet, screwing it in, and replacing the doors ended up being about three hours. I had this same type of cabinet in my condo for five years and it looked just as good as new the day we sold our condo. So we'll see if this one holds up for as long as that one did.
April 16, 2016
Rated 1.0 out of 5.0 by marci Should have read the reviews first
Just installed the cabinet fairly easily when suddenly noticed he mirror doors are curved, not touching at the top of the cabinet or the bottom. Definitely returning.
July 13, 2016
Rated 1.0 out of 5.0 by oldbuyer Stay away from this product
I bought the first unit, left in carton while finishing texture and paint of the walls. Took it out of the carton, something didn't look right, the doors were warped causing a "fun House" effect with the mirrors. Re-box, took it back, they swapped for another unit. Installed that unit, within 3 weeks, the doors were starting to warp. Now this is installed over a double sink vanity, one person in the house, the shower is in another room with a open window so it isn't a moisture issue. Called the 888 number, the lady said no problem, I'll ship you another set of doors. She didn't ask for proof or date of purchase, should have been a hint that it was an on- going problem. Got the new doors, not warped but they sent two middle doors and one side door, the side door has a 1 1/2 inch scratch to the mirror backing and gouges in the particle board. I gave up found a Jensen product at a different dealer, ordered it and will return this unit.
June 27, 2016