Rated 3.2 out of 5 by 20
Rated 2.0 out of 5.0 by DrJSanDiego Looks good and works well, but a fatal flaw
I believe this is the same faucet that used to be sold under the Pegasus name. I have one of those and it seem fine. This one however, not so good. As the title says, the faucet looks good and it works fine. Installation was no problem if you've ever installed a faucet before, not sure what some of those other reviews are about. The problem is the trim rings around the handles - instead of being brass, they are plastic with a spun metal covering. Not sure what that metal is, but I'm guessing it's a low grade stainless, and it RUSTS! I have two of these that after a couple of years are bleeding rust stains all over my vanity top. I'm afraid I wasted my money on these and I'm going to have to replace them with a name brand faucet. Don't pay attention to reviews from people who haven't owned the product long enough to know if it's any good or not.
February 15, 2015
Rated 3.0 out of 5.0 by Ange Looks good but quality questionable
Bought 2 of these for my master bath. I love the way they look. What you see above the counter seems to be quality, but the entire drain piece is plastic. It installed alright on the first sink, but the drain leaked under my sink on the second one. When the piece was tightened, to attempt to stop the leaking, the drain piece cracked. Home Depot gave us a replacement, but this piece was even cheaper plastic and chrome, unlike our brushed nickel faucet.
February 10, 2015
Rated 5.0 out of 5.0 by Highrez Great Guarantee Curteous help
I am pleased to give an update to my previous review. I had a issue with the faucet neck and I voiced my concern here on this review site. I would like to give Glacier Bay an excellent rating now and two thumbs up for contacting me after reading my previous post wanting to make sure that I was completely satisfied with their product. I got the phone number to Glacier Bay from a previous poster who I had read their review. I was surprised to call the company on a Saturday afternoon and someone in the customer service department answered the phone listened to my concern and was very courteous and helpful. I was told that the unit was guaranteed and they would be sending out a replacement, four days later it arrived. I also received an email from someone in customer service and they also let me know that a replacement would be sent also they would be sending a UPS label to return the defective unit so that they could examine it to stop further complaints. I think that a company that takes care of their customers and stands behind their products are great. Thanks again for honoring your commitment to backing up your product, I will highly recommend your products.
September 11, 2014
Rated 1.0 out of 5.0 by Chele Run away from this piece of garbage
This is the worst engineered piece of garbage I have ever seen. When it fails, and it will, the so called "quick" disconnects are worthless plastic connections. Run away from this piece of garbage.
January 7, 2015
Rated 4.0 out of 5.0 by DIYKing Great Bang for your buck
A faucet has a two jobs look great and deliver water and this faucet does exactly that at a reasonable price. Nice brush nickel finish makes for a great looking faucet. It can get smudges on it pretty easily but for the price it a great deal.
January 4, 2015
Rated 1.0 out of 5.0 by Jordan This is a piece of garbage.
I could have installed five of a more-expensive brand in the time it took to install this piece of garbage. Parts are very cheap and difficult to install. The spout is impossible to tighten enough so it won't move. Instructions are tricky and they leave out an important detail that causes the installer to have to take the whole thing apart and re-do.
March 12, 2013
Rated 3.0 out of 5.0 by ltdan A few hiccups but overall not bad.
I bought this knowing it was on the cheap side (hey that's why I bought it!). The two major problems that I had were that the pop up drain was not in the box, and I apparently got two hot water handles because the cold side rotated the wrong way to turn on and off. Must have been the last box to get packed on a friday.
Went back to the HD, and they opened another box to get my missing part and swap cold handles. No biggie!
Otherwise installation was no more or less difficult that other faucets I've installed.
Overall I would say that if you are looking for a low cost faucet with decent looks, this is not a bad choice.
August 31, 2013
Rated 2.0 out of 5.0 by Markmmg The faucet developed a crack after 1 month of use!
I love the look of the faucet but the quality is definitely lacking. After just 1 month of use, I noticed that my counter was wet after I would use the faucet. That is when I noticed that the faucet had developed a very small crack on the side of the spout and water would spray out of the side of the faucet. I cannot recommend this faucet.
September 4, 2013