Rated 3.3 out of 5Â by 15
Rated 5 out of 5Â by Highrez Great Guarantee Curteous help
I am pleased to give an update to my previous review. I had a issue with the faucet neck and I voiced my concern here on this review site. I would like to give Glacier Bay an excellent rating now and two thumbs up for contacting me after reading my previous post wanting to make sure that I was completely satisfied with their product. I got the phone number to Glacier Bay from a previous poster who I had read their review. I was surprised to call the company on a Saturday afternoon and someone in the customer service department answered the phone listened to my concern and was very courteous and helpful. I was told that the unit was guaranteed and they would be sending out a replacement, four days later it arrived. I also received an email from someone in customer service and they also let me know that a replacement would be sent also they would be sending a UPS label to return the defective unit so that they could examine it to stop further complaints. I think that a company that takes care of their customers and stands behind their products are great. Thanks again for honoring your commitment to backing up your product, I will highly recommend your products.
September 11, 2014
Rated 5 out of 5Â by HandyAndy Easy to install, works great.
Clear instructions made Installation easy. Perfect with our bathroom fixtures.
October 21, 2014
Rated 4 out of 5Â by Mike Great Faucet
Nice looking faucet. Would be nicer if they made the work under the sink easier. The faucet didn't come with washers to connect to PEX piping. I had to go back to Home Depot to find some washers to connect the PEX to the faucet. Kind of a pain.
But all in all it is a very nice faucet, works well, looks good.
September 24, 2014
Rated 5 out of 5Â by book The finishing touch
Started with an unused courner of the basement, studs,drywall, tile, toilet, base and counter. All that was left was the faucet. Became the nicest room in the house.
August 13, 2014
Rated 1 out of 5Â by jcm781 Don't waste your time or money
Purchased this faucet on a Friday while remodeling a small half bath and went to install it on Monday afternoon. Directions were pretty straight forward and easy to follow. After purchasing a drain extension to complete installation turn the water on and all seemed good. However, immediately noticed a puddle forming on the floor of our newly purchased vanity. The drain body had a slow drip coming from the nut and drain tail pipe. Assuming it was just a faulty part went back to local store and they were very good about providing a replacement part. Took the new part home and re-installed the drain again. Again the drain leaked worse than before. Uninstalled the entire faucet and returned it. Would not recommend this Glacier Bay product, this will be my first and last experience with this brand.
July 21, 2014