Rated 3.7 out of 5 by 161
Rated 1.0 out of 5.0 by DennisC Almost flooded my house
I bought four of these faucets for my house about 6 or 7 years ago. Over the weekend, one of the faucet handles literally blew off followed by a fountain of water. If you remove the handle you will find a very thin metal part that threads on over the ceramic cartridge. This material corrodes. This particular faucet had corroded to the point that it could no longer hold the cartridge in place against the water pressure. Luckily I had just arrived home 15 minutes earlier.
I examined under the other faucet handles and they all have signs of corrosion. From the outside the faucet looks great. I don't trust these cheap faucets. They are being replaced.
December 15, 2015
Rated 5.0 out of 5.0 by Gopher Simple to install, works great, great price
I needed a new bathroom faucet and found this one at Home Depot. It looked good and came with great instructions on how to install it. I had no problems at all installing it and it has been working great since!
December 29, 2015
Rated 5.0 out of 5.0 by Ranger good buy
I do a lot of remodeling and always purchase Glacier Bay products. They are well made and easy to install. I bought a Glacier Bay vanity top also.
March 26, 2015
Rated 5.0 out of 5.0 by Kevin Replace old Faucet in know time
This product was very easy to order online. I would have to say that the enitre ordering process took about the same time to install the faucet. Great things to come from Home Depot with their customer services improvements.
December 10, 2014
Rated 5.0 out of 5.0 by Kuan Functional and Sleek bathroom faucet
We're really glad we went with the Constructor bathroom faucet. Not only does it have a timeless shape and nice form, it's also really affordable!
December 31, 2014
Rated 4.0 out of 5.0 by Ebilwabbit Not perfect, but great for the price.
We wanted a quick, cheap "fix up" for a really ugly guest bathroom. It's not perfect, because it installs poorly in man-made (acrylic) "marble" sinks, but many more-expensive faucets suffer this problem too. If you caulk the inside of the man-made sink hole and also caulk the joint between the rubber O-ring and the sink, it seals beautifully. You also have to tighten the pull rod nut very tightly or it will pull out. Be sure to use lots of plumber's putty all the way around the "putty plate" under the handles or I am sure it would leak. Ours works fine though/
It looks great too: FAR better than the plastic knob faucet that was installed with the house in the 70's. Plus, the faucet arcs out into the bowl far enough that you can actually wash your hands (unlike the short-spout 70's junkers).
October 14, 2011
Rated 1.0 out of 5.0 by Chris This faucet is poorly made and could damage your home
I bought two faucets. Both started leaking from inside the faucet down the water lines and through my ceiling in about one week. Faucets even leaked when they were turned off. They were professionally installed and I had to pay a plumber to come out 3 times. Once to install. Once to "fix the problem" by telling me the faucets are defective. Once to install new faucets.
March 25, 2013
Rated 2.0 out of 5.0 by MIkeW READ THIS IF IT LEAKS AFTER FRESH INSTALL
Bought this maybe 2 years ago and just got around to installing it today along with a new vanity top with bowl that I purchased just under a year ago from HD (daily deal).
Yes I’m a procrastinator but I also hate plumbing – 1950’s house and nothing goes right the first time. I installed shut offs which I didn’t have, new water lines, complete new drain to the wall, etc.
I took my time with everything. The instructions for this faucet are pretty straight forward and simplistic. And you really don’t need directions at all since the unit is all together. Basically put the faucet in the holes in the sink and use the plastic nuts to tighten it down.
There is one instruction/step that I may have not done but it makes sense not to clog the aerator. And that is ‘remove the aerator and run the hot and cold water for one minute’ which sends any debris from the water lines and faucets down the drain without clogging the aerator.
So far so good – no leaks!!!
Attached the aerator, started putting my tools away, and gave the faucet one last look. I turned the cold all the way on and noticed leaking. Then I tried the hot all the way and the same leaking. Water was coming down the stopper rod.
I go underneath and sure enough water was coming out the center hole where the rod comes out. I’m like “how can that be happening, there was nothing I had to do to the faucet as it comes ready to install?”.
So I decided to Google the faucet model number and of course HD came up first. I went to HD.com and to the reviews. I sorted by lowest rating first and found others with the same issue. Some of the raters mention this issue but may not be totally clear what is happening and how to correct is and some just gave up and returned the faucet.
The answer to this issue which not stated in the install guide is that the aerator is not seated correctly or not tight enough. Under high pressure, the water leaks through the threads and backs up through the hollow chamber of the faucet and down and through the center hole.
1) The aerator is tapered so it’s impossible to use channel locks to tighten it up. So you most likely can only hand tighten.
2) Teflon tape would work if you had access to the threads, but you don't. If you can, remove the aerator, and look inside. My sink bowl is deep enough to see inside. Use a mirror if need be and you’ll see what is going on.
3) I used some MegaLoc (also available at HD) and reattached the aerator. THAT DID IT NO LEAKS!
I’m giving it 2 stars for now because of the issue I encountered and because of what others say in reviews such as chrome finish wearing off, leaking valves and replacements not readily available at HD, etc.
Some positives in the reviews are that Glacier Bay backs up their warranty and will send you parts or even a whole new unit if needed. Hopefully I won’t be calling on them anytime soon.
December 4, 2014