Model # RA2417001

Internet #202760736

Store SKU #265912

Glacier Bay Flush Valve Seal for Dual-Flush Toilets
0732291231695

Glacier Bay

Flush Valve Seal for Dual-Flush Toilets

$3.37 /each

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Product Overview

The Glacier Bay Flush Valve Seal for Dual-Flush Toilets is made to fit in between the flush valve to help prevent sitting tank water from leaking into the bowl. This seal is easy to install with no special tools required.

  • Clear, high-quality silicon construction provides a long-lasting seal
  • Lightweight and durable
  • For Glacier Bay dual-flush toilets
  • Fits in between the flush valve to help prevent sitting tank water from leaking into the bowl
  • Snug fit to help prevent leakage
  • Easy to install with no special tools required

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Customer Questions & Answers

5 Questions13 Answers

Customer Questions & Answers

Flush Valve Seal for Dual-Flush Toilets
Flush Valve Seal for Dual-Flush Toilets

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5 answers

toilet runs all the time-what is the solution to this problem?

This question is from Flush Valve Seal for Dual-Flush Toilets
Asked by
bob
December 19, 2012
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Answers (5)

Asked by
Mariposa CA
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October 16, 2016
Answer: 
Probably the flat seal at bottom has developed bumps (i.e. Water zits)… Take the seal off, lay on flat surface and poke a needle in the top of each bump… Squeeze like a pimple and water will come out.. That's right water. Once you have drained all the bumps, the seal will be smooth and ready to reuse.
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Asked by
palm Desert, CA
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December 29, 2013
Answer: 
The flapper valve is probably warped. Easy to fix, but difficult to get a new flapper valve, since many (most? all?) stores don't carry them. They appear to have once been available online (model # A2417), but have been out of stock for months. But the toilet is under a 10 year warrantee, so if you call 1-800-831-8383, they will send you a new gasket free of charge.
To fix the valve, remove the top of Read More
The flapper valve is probably warped. Easy to fix, but difficult to get a new flapper valve, since many (most? all?) stores don't carry them. They appear to have once been available online (model # A2417), but have been out of stock for months. But the toilet is under a 10 year warrantee, so if you call 1-800-831-8383, they will send you a new gasket free of charge.
To fix the valve, remove the top of the toilet tank, grab the top of the tower assembly in the center of the tank, give it a quarter turn counterclockwise until it releases, and pull the whole assembly up and out of the tank. It should come out easily, so if yours doesn't, wiggle it back and forth (first counterclockwise, then clockwise) until it lets loose.
Turn the assembly upside down and you'll see a soft, white gasket at the bottom (the culprit that's causing the leak). The gasket is pliable, so pull on one side until the center hole of the gasket appears. Pull the center hole around the flange in the middle until it's free. The new gasket goes on the same way.
Unfortunately, my replacement gasket had a slightly larger center hole than the original, making it easier to replace, but allowing it to shift from center, which alas, will cause it to leak again. So be careful to position the gasket dead center, or it will leak around the edges. If (when) it does start leaking again, pull the assembly and re-center the gasket. I've had to do this several times since I received my replacement gasket a couple months ago. Poor engineering on Glacier Bay's part to try to skimp on the gasket size. Read Less
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Asked by
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September 9, 2013
Answer: 
If it's a dual flush toilet you need only replace the flush valve seal, if it's an old style regular toilet you need to replace the flapper valve.
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Asked by
Gastonia, NC, USA
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April 13, 2013
Answer: 
flush valve gasket
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Asked by
Glacier Bay Answers
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December 21, 2012
Answer: 
Hi, Bob.
The tech support team from the manufacturer of the toilet would be best to troubleshoot the consistent running with you. If you purchased a Glacier Bay or Pegasus toilet, you can locate a model number (would be on the box if you still have it, receipt, inside the tank lid, or possibly on the back inside wall of the tank) & give our proprietary brands team a call at 1-877-527-0313 for assistance.
Read More
Hi, Bob.
The tech support team from the manufacturer of the toilet would be best to troubleshoot the consistent running with you. If you purchased a Glacier Bay or Pegasus toilet, you can locate a model number (would be on the box if you still have it, receipt, inside the tank lid, or possibly on the back inside wall of the tank) & give our proprietary brands team a call at 1-877-527-0313 for assistance. If you purchased another brand of toilet, you can call our general product service team a call at 800-466-3337.
Thank you.
Read Less
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3 answers

Does anyone know where to find this now?

This question is from Flush Valve Seal for Dual-Flush Toilets
Asked by
Tucson, AZ
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June 29, 2016
Home Depot does not have any in-stock in store or online. Does anyone know where else this can be purchased or if there is an off brand comparable? We have three of these toilets in our home and I'm wanting to have to purchase all new toilets just because of a valve seal not being able to be purchased.
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Answers (3)

Asked by
Mariposa CA
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October 16, 2016
Answer: 
Probably the flat seal at bottom has developed bumps (i.e. Water zits)… Take the seal off, lay on flat surface and poke a needle in the top of each bump… Squeeze like a pimple and water will come out.. That's right water. Once you have drained all the bumps, the seal will be smooth and ready to reuse.
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Asked by
Mariposa CA
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October 16, 2016
Answer: 
If the flat seal has developed bumps and leaks… Take the seal off, lay on flat surface and poke a needle in the top of each bump… Water will come out… Once all bumps have been drained and the seal is flat, replace and reuse.
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July 12, 2016
Answer: 
Thank you for your question. Please call Glacier Bay at 877-527-0313. They could contact the vendor for assistance. You could also check under the tank lid there should be a toll free number you can call for replacement parts.
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2 answers

Hissing noise in glacier bay dual flush toilet

This question is from Flush Valve Seal for Dual-Flush Toilets
Asked by
Lebanon,nh
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May 20, 2016
I saw water spraying in the tank. If I flush it stops for a few minutes and start hissing again.
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Answers (2)

Asked by
Mariposa CA
Read all my Q&A
October 16, 2016
Answer: 
Probably the flat seal at bottom has developed bumps (i.e. Water zits)… Take the seal off, lay on flat surface and poke a needle in the top of each bump… Squeeze like a pimple and water will come out.. That's right water. Once you have drained all the bumps, the seal will be smooth and ready to reuse.
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Asked by
Read all my Q&A
May 23, 2016
Answer: 
Raja,
It sounds as if the fill valve might be at fault, there are ways that you can troubleshoot and adjust the fill valve. We would be happy to assist you in this matter; for further assistance please reach out to our Home Depot-Glacier Bay support team at 1-877-527-0313. Regards, -JBS with NAMCE-Glacier Bay.
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2 answers

how to change dual flush valve seal

This question is from Flush Valve Seal for Dual-Flush Toilets
Asked by
san diego
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July 29, 2015
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Answers (2)

Asked by
Mariposa CA
Read all my Q&A
October 16, 2016
Answer: 
Probably the flat seal at bottom has developed bumps (i.e. Water zits)… Take the seal off, lay on flat surface and poke a needle in the top of each bump… Squeeze like a pimple and water will come out.. That's right water. Once you have drained all the bumps, the seal will be smooth and ready to reuse.
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July 29, 2015
Answer: 
Thank you for your question. Please call customer service at 1800-831-8383 and they will provide you with instructions.
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Customer Reviews

Flush Valve Seal for Dual-Flush Toilets is rated 3.5 out of 5 by 28.
Rated 5 out of 5 by from Replace bumpy seal? The silicon seals that come with some dual flush are soft and develop bumps (possibly from bleach tabs) however they are not ruined. Take a needle a poke a small hole in the top of the bump and water will come out.. That's right water. After you have let all the water from the bumps it should be flat again and work fine...
Date published: 2016-10-16
Rated 5 out of 5 by from Running toilet It was difficult to figure out what the problem was and why my dual flush toilet was running all the time since no one really has the dual flush type. I finally noticed the original deal on BOTH of my toilets had swelled up in a small area causing water to leak in due to a lack in seal. The new o ring fit it exactly and fixed the problem immediately.
Date published: 2016-08-03
Rated 5 out of 5 by from This product works fine and fit my need it has been over a year since I was looking to fix the le... This product works fine and fit my need it has been over a year since I was looking to fix the leak I had in my dual flush toilet through homedepot website I finally found the flush valve I needed. No more leak I will save in my water bill now. Thanks to that website
Date published: 2016-12-28
Rated 4 out of 5 by from Works for a while Fixes leak for a while so order more to keep on hand. Shipping is slower than the pony express too
Date published: 2016-08-30
Rated 5 out of 5 by from Quick install, worked perfectly. Installed in seconds and fixed the leak. I plan to buy two more to have as spares.
Date published: 2017-01-11
Rated 5 out of 5 by from It worked. Stopped the slow leak causing continual filling. It worked. Stopped the slow leak causing continual filling.
Date published: 2016-11-15
Rated 3 out of 5 by from This valve is making Home Depot look REALLY bad. This toilet has a 10 year warrantee on it. If you call 1-800-831-8383, they will ship a new valve gasket for free, which is apparently the only way you can get them, since they are not available in stores, or even online (listed as out of stock ever since mine went bad months ago). Unfortunately, the one they ship is a slightly different size than the original, and is going to irritate you forever. The diameter of the inside hole is slightly larger than the original, allowing the gasket to shift and start leaking again. All you can do is pull the assembly out, refit the gasket, and put it in again, which will work for awhile. It's only a one minute fix, but you'll have to do it repeatedly.
Date published: 2013-12-29
Rated 5 out of 5 by from keep on hand It's a good idea to keep 1 of these seals on hand. If you ever need 1. It will take DAYS for it to arrive at the store. The stores don't carry this item. It has to be ordered. Then you have to wait DAYS for it to be delivered.
Date published: 2016-04-23
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