Rated 2.0 out of 5 by 61
Rated 3.0 out of 5.0 by area51 Area51
I bought this water cooler 1 year ago as Christmas present for the family. For 100 bucks not a bad deal. Tap water is not the best any more. We enjoy the taste of cold bottled water. It did have a problem which is easily solved. I was not to long after we started using it that the cold water valve would stick and you panic as the water overflows to the floor. This is easily solved by some silicone plumbers grease which can be purchased at any hardware store. The hot and cold valve pushbuttons have slot guides, apply plumbers grease to these slots and the valves will function freely.
December 21, 2013
Rated 4.0 out of 5.0 by Hudge Lubricate the buttons
I bought this a few weeks ago and put some white Lithium grease on the plastic buttons first thing after reading the reviews and the buttons have not gotten stuck. The temperature knob is set in the center, and the water is nice and cold. The hot water heater can be turned on and off with a switch on the back. It makes a little noise when it's cooling. The coil on the back was vibrating loud at first, but just tightened the screws and the extra noise went away. I followed the instructions and removed the center insert for the initial cleaning and there insn't any plastic taste. This is less expensive than the other choices, maybe not as nice, but it works just fine and we like it. I'm sure I would hate it if it leaked water all over the place, but the lube on the buttons seems to prevent that problem.
June 22, 2014
Rated 1.0 out of 5.0 by Brian coldwater gets stuck
I had bought this last summer. I was very happy at first till the first time the cold water button got stuck and all the water ended up in my basement and ruined by ceiling tiles. This happend a few more times and you would fear everytime you got water that it would get stuck. I just threw it away this morning and purchased a new one and a different one. I am not happy that my ceiling tiles got ruined or the fact that I wasted 98.00.
April 15, 2013
Rated 1.0 out of 5.0 by Hendi Don't Buy This
I bought this and shortly after the cold water button started to stick every time it was pushed and water leaks all over. As you can see by all the other reviews this is a major problem with this product. Please don't waste your money on this.
August 1, 2013
Rated 1.0 out of 5.0 by RHansen Don't buy this!!!
As you can read on all the other bad reviews, this dispenser works for a few months, then the buttons stop working and water ends up all over the floor!. Fortunatly I have been close by every time it happens.
December 30, 2012
Rated 1.0 out of 5.0 by WDT123 Terrible!
The cold button does NOT shut off when the bottle is more than 1/2 way full, noisy, the resoviour is small so you have to keep the bottle top on, I am returning mine when my bottle is empty!
November 16, 2012
Rated 1.0 out of 5.0 by Olivia DO NOT BUY
Bought this unit. All the boxes in the store had poor packaging. They had to be tied together to keep the bottom of the box from falling out. Got the unit home and went through ALL the cleaning instructions only to find the hot water tap would release NO water. It was a Sunday so customer service was closed. The next day I got customer service on the phone. The Rep was not at all friendly and kept giving me instructions that made no sense. I had to tell her the model number 4 times and repeat over and over what the problem was. She was giving me instructions for another model! She was rude and said "bring it back to the store." So we had to empty the water out and box it back up and return it. I would never buy another product from this manufacturer. If HD was smart they would carry a different brand of water coolers. Do yourself a favor and do not go through the hassle of buying this unit!
March 5, 2013
Rated 1.0 out of 5.0 by Tera1973 poorly made
The cold water button stuck after 2 weeks of use and the cold water stopped working after 3 weeks of everyday use, by a 4person family.
Hot water does still work.
July 23, 2013