Rated 2.4 out of 5 by 28
Rated 2.0 out of 5.0 by mike Worked okay
I bought this a few years ago and it worked great. Easy to install and we loved the upgrade. Little did i know that the inside had a bunch of plastic. As others mentioned, it gets a leak around the cold handle regardless of using hot or cold. Then it kept leaking water all the time. I pushed a little on the handle and it snapped!!!
Yup, got water on the ceiling. Lol.
May 23, 2016
Rated 4.0 out of 5.0 by vw Quality faucet
A beautiful looking faucet and well constructed. The hot water cartridge started dripping after 2 years but the company sent out replacement cartridges after I called for help.
May 23, 2016
Rated 3.0 out of 5.0 by Homeowner Pop up assembly too short
Just installed this past weekend by my plumber. So far so good. However, plumber said pop up assembly too short. He couldn't install and currently no way to hold water in bowl. My case number is 1877790 with Glacier Bay.
May 11, 2016
Rated 2.0 out of 5.0 by Red Bad drain parts
The faucet itself is great, but the drain parts that came with it fell apart immediately. I had to use the old parts for the drain.
May 5, 2016
Rated 5.0 out of 5.0 by shave A "Real" Faucet ...
Had to buy a faucet to install a new spray handle kit because my old faucet aerator was too recessed for the application. This faucet was an easy install, and the spray handle kit fit nice and snug; no leaks. I bought another one to match. So far, no problems to report. I don't recall any non-metallic parts on the body or the handles. That's why I call it a real faucet. Nice chrome finish makes for easy cleaning; just spray and wipe clean. Handles move with ease. This faucet looks nice and is affordable without sacrificing on quality. It may not be "chic" or "trending" (so many buzzwords these days...), but it's really nice and affordable. People want what they want, but I see these possibly outlasting most faucets on the shelf... and they cost much less. Hope this helps.
January 5, 2016
Rated 2.0 out of 5.0 by Verified Reviewer Fair Quality
Just replaced 2 of these. One had chrome flaking off the back side. It had been doing that for several years, but since it was on the back I just ignored it because it still operated fine. The other began leaking up through the stem of the cold water cartridge. That was enough to get me to replace them with a better rep. brand.
July 3, 2014
Rated 1.0 out of 5.0 by IchabodRatzbakker This Faucet is a pain
This product was unnecessarily complicated to install and the stopper for the sink didn't work, had to use aftermarket stopper to finish the job, won't buy this again. It was time consuming and time wasting. I shouldn't have to hire a licensed plumber to change a bathroom faucet. It is not normally a complicated job. It is a very attractive and seemingly well built faucet but these faucet companies try to get too clever and put something "new and exciting" or "convenient" in their products. All I want is well built, dependable and reasonably attractive. The stoppers and the cut offs all do the same thing they have been doing for years. Just leave them alone and keep it simple and deliver us an easy out, easy in faucet at a reasonable price. Is that too much to ask?
June 16, 2015
Rated 2.0 out of 5.0 by AlNYC Could have been a contender
My aunt's faucet was leaking and corroded so we ran to HD to pick up a faucet. This one looked like a good value. It is all metal unlike other faucets that are chrome plated plastic. It also didn't use the old fashion washer systems that always leak after a few years of use. After about 4 years of use the cold water started to leak a tiny bit. I thought to myself, not a big deal. We can take it apart and if an o ring is bad. That's when the problems first started. I went to HD to ask about replacement parts and the guy in the plumbing section told me they don't sell parts for their Glacier Bay faucets. I decided to take the faucet apart to see if I could spot the problem and come up with my own fix. That's where I encounted the next major problem. Unlike other faucets the handles are not meant to be easily removed. There is no screw holding the handles on. They must have been press fit in place. I tried to unscrew the handle and the whole cartridge came out with the handle. I quickly turned off the water and looked at the cartridge. One o-ring was obviously ripped, so I tried to get a replacement. Unfortunately HD did not have an exact match. I tried the o ring the guy in the store recommended, but it did not work. The drip persisted. I tried to take it apart to see if there were other broken o rings. When I tried, the entire plastic cartridge broke apart.
Basically, this could have been a great faucet had HD not cheaped out on the design. A classic case of planned obsolescence. They want you to buy a new faucet when the old one has a minor problem. Now I have to deal with HD to see if they will replace the broken parts. In the mean time I ran out and bought a Delta brand faucet since I know they build quality faucets.
July 8, 2015