Rated 2.3 out of 5 by 21
Rated 2.0 out of 5.0 by MesaBuyer Wont buy again
This faucet looks good and installation is average. Unfortunately it started leaking around the handle of the cold side when either the hot or cold were used. This faucet lasted only lasted about 4 years and, unfortunately, Home Depot does not carry replacement cartridges.
March 25, 2015
Rated 5.0 out of 5.0 by Eddie Great purchase
Was easily installed by the contractor. It look great on the pedestal sink that I also purchased from Home Depot.
March 17, 2015
Rated 1.0 out of 5.0 by Jeff Think twice about buying this product.
I liked the looks of this product and while it lasted it was a nice faucet. The water started coming out of the cold side when the hot or cold water was turned on. You would think that you would be able to find the parts at Home Depot for a Home Depot brand product, but you can't. I am not able to find them anywhere. This seems to be a common problem for this faucet from the comments elsewhere online and in these comments. I also noticed that when I took the faucet apart that the red and blue washers on the stems were also on the opposite sides for use in the US and probably isn't the cause of the problem. elsewhere online there are complaints about the finish, but this one didn't have problems with that.
November 16, 2014
Rated 3.0 out of 5.0 by HBrown Lasted 6 Years and Then
I bought this faucet 6 years ago. Worked OK and then the hot water started dripping recently. By the time we found out about it, we had wasted a couple of hundred dollars in water usage. In fact, the water bill is how I found out about it from a tenant. The good thing is that it has a 20 year guarantee, so you can call up Home Depot's Glacier Bay representative and get replacement cartridges. It takes 5 to 7 days, though. Further, you have to remember the model number or UPC code, so save something that gives you that information or write it down on a piece of paper and keep it in the medicine cabinet. It is hard to track that down after a few years and it is not like a refrigerator that has its model number in it..
January 12, 2015
Rated 2.0 out of 5.0 by Anonymous Fair Quality
Just replaced 2 of these. One had chrome flaking off the back side. It had been doing that for several years, but since it was on the back I just ignored it because it still operated fine. The other began leaking up through the stem of the cold water cartridge. That was enough to get me to replace them with a better rep. brand.
July 3, 2014
Rated 1.0 out of 5.0 by none bad shut off on hot water side
I've been having a problem with the hot water shut off. Tried to find a replacement cartridge. Nobody carries them. Checked at Home Depot and could not find it there. Would not purchase another Glacier Bay Faucet.
May 7, 2012
Rated 3.0 out of 5.0 by monkeywrench Peek before buying... not all made the same
I've purchased three of these to date, and my good rating comes with a big caveat.
First the good: This faucet stands out in the "Glacier Bay" line in that it is made of solid brass (not a brass manifold with a cheap chrome-plated plastic or sheet-metal cover). It is made in Italy, not China. Its a good, solid, heavy piece that can last a long time. Frankly I find that its better in this regard than than any of the other faucets the orange store sells, and is approaching the quality of Grohe faucets sold at the blue-and-white stoe but for a lot less than Grohe costs.
Now the caveat: I've found that some of these are made with solid brass cartridge retaining nuts, and some have a sorta brass-colored plastic! Take a peek under the handle before you buy- if you see bright shiny brass, go for it, its a superb value for the money. IF you see a dull goldish color that might be plastic, put it back and pick another one. The reviews that report cartridges failing due to pressure surges are the plastic ones. They are not to be trusted AT ALL. The good news is that the cartridges interchange, so when you replace cartridges re-use the brass parts. And the other caveat: cartridges are hard to find.
January 1, 2014
Rated 5.0 out of 5.0 by homeowner Best 4-in. chrome for the price
Everything is solid metal, ceramic cartridges, chrome finish, elegant style, no base plate, no plastic. This is the only faucet in this price range with all these. Made by Italian company called Paini. Cartridges leaked after 10 years with some galvanized in house. Lifetime on parts so call for free replacements. HD sells non-OEM if you can't wait. Just bring the old and match up. Hot and cold take different, so be cognizant. No set screws on handles. They lift straight up. Drain is plastic with metal top that will pop off when you tighten. Keep the drain you have, or buy a solid metal one and bed in plumbers putty. It's still the best in this price range. Take the aerator off for first flush. There's a small amount of thread grease that will come out when you first turn on.
March 3, 2013