Rated 3.3 out of 5 by 6
Rated 3.0 out of 5.0 by James Pretty good - but the hole template is off
It is only a toilet paper holder so not a huge deal...The install was ok and it looks ok. However, the hole template for this is different than the actual clip hole dimensions. The outline of the actual holder posts are also different size. I didn't think I had to check that the hardware holes match the template holes on the paper for this product, but I should have. I made it work, but it was kinda silly that it was off.
December 5, 2015
Rated 5.0 out of 5.0 by chuck just what we wanted
We had been looking for a product like this for a while. Just what we wanted. Installation was a little hard but it looks good.
December 8, 2015
Rated 2.0 out of 5.0 by Homeowner Poorly made but will do the job
I bought this and the towel holder. They have the same problem. This review will be almost a copy of the other review.One of the four screws had a defect and was unusable. I had to go find replacement. This was especially annoying as I had just spent a good 45 minutes hunting down replacement screws for the towel rack.
The one thing better about the toilet paper holder than the towel rack is that the end caps are placed on their support brackets without the rod in place (because the toilet paper rod is meant to come) so I didn't scratch the walls trying to get the end caps in place.
This is a porcelain, not plastic unit. It is heavy and you will need the mollies. It looks nice but the quality of the screws really made me mad.
June 23, 2014
Rated 5.0 out of 5.0 by Fantastic Great addition
This product looks great with the other ceramic additions we purchased. I solid performer and is a high quality product!
December 26, 2014
Rated 4.0 out of 5.0 by augie installed quickly and good value
what can you say about a toilet paper holder ? I liked the fact that it was available in white as was able to match sink and toilet color without using too much brushed nickel which has a cold look. installation was easier for me as diameter of wall mounts large enough to cover wall marks made by unit I removed
April 29, 2014
Rated 1.0 out of 5.0 by Southpaw Poor quality control
After four trips back to Home Depot, I was completely finished with these products. I purchased the 24", 18" towel bars, and the toilet paper holder. This was a complete nightmare from the word go. It started with the installation of the 24" towel rack, there were deformed ends in the porcelain pieces where the rod goes into. Had to use parts from the 18" to make one unit. Meanwhile the metal clips that attached to the wall, where the porcelain ends slide onto, where not a tight fit. You can take the metal clips and place them on a hard surface with a hammer to expand them so they will fit tighter into the porcelain ends. Hence the poor quality control. I took the 18" back to the store to swap it out, got back home and there were to left sides in the box (useless). Took that one back. grabbed the last three on the shelf, took them to customer service, and low and behold two of them were packaged with wrong pieces. So out of the two packages, and the one I brought back we were able to make one up. Took that home, installed it. less than a week later the porcelain where the rod goes in broke, and the rod slid all the way to one side and fell out. Talk about done with a project. Took everything back and swapped even up for the Delta Alexandria series, which by the way also has the slip over the bracket design, which fit perfectly. Bottom line if you want to save the hart ache, read the other reviews on these products and stay away. By far the worst products I have ever received from Home Depot. These items should be removed from the stores.
July 22, 2014