Rated 4.7 out of 5 by 337
Rated 1.0 out of 5.0 by TommyB Horrible Quality Control!
I purchased two of these units. My family was visiting for Thanksgiving and we picked them up. After getting them home BOTH were damaged and defective! Bent rails! I live 45 minuts from Home Depot!
I will say Home Depot did right by me. Their customer service is awesome. Ordered me two new racks, shipped them to my house, and arranged a pickup of the defective ones at no cost to me.
Upon receiving the two new racks and guess what!.... ANOTHER RAIL WAS DAMAGED! 1/4 units were usuable!
To summarize. These racks are awesome, when they aren't damaged on arrival. If you buy these, do not take them outside of the store until you check them for quality.
December 8, 2014
Rated 5.0 out of 5.0 by John Strong, clever engineering
Previous reviewer said "heavy, bring help to pick up." Good advise, but found out when the straps are cut the entire top of the box lifts off and components are bundled separately so you can easily remove them. Open the box when it's still on the trolley.
The instructions suggest using two people when assembling. I did it myself, but a second person would be helpful. It went together well once I understood the engineering except for the inevitable last piece. One support beam had an undetectable slight bow and I had to use a pipe clamp to draw the support beams together less than 1/8th " so I could snap the tie channel support in place.
February 24, 2014
Rated 2.0 out of 5.0 by Andi Poor Quality Control
Though I love the sturdiness of this product, I am disappointed with the manufacturer's lack of quality control. I received not one but two items that were defective. The side support (horizontal) rails on each were twisted. The first making it impossible to use the shelving, so I had to return the item. The second time I received the shelves, all three horizontal support rails were twisted on one side of the shelving unit. One rail shows signs of obvious damage made during packaging.
I am still waiting to hear if I will receive a replacement part.
October 28, 2014
Rated 5.0 out of 5.0 by Moose1 Sturdy Utility Shelving
Having previously purchased "economy" utility shelving which eventually bent, rusted, and fell apart, I decided to invest a little more money this time on a heavy duty option for my garage makeover. I was pleasantly surprised by the ruggedness, sturdiness, and high quality of this unit. An unexpected feature was the assembly process, which required no tools, no poorly translated step-by-step instructions, and can be completed in under 5 minutes.
November 16, 2014
Rated 5.0 out of 5.0 by KDogg High Quality Shelf
Gladiator is top notch garage ware. This shelf is stylish and works great. Holds everything you can throw at it.
May 14, 2014
Rated 5.0 out of 5.0 by 211313267239 " What a great product "
To be quite honest , I was somewhat daunted by the size of the box when this item arrived. However, after seeing the video on the installation of a similar product, ( a 3 shelf unit by Gladiator), I decided to dive right in. I was quite surprised how easily everything went together. I braced one end against my garage door to get started then everything went together like I did this for a living.My wife later stated that she was surprised that she didn't hear the usual swearing coming from the garage as is the case when something arrives at our house and needs " some assembly".
As the title indicates this really is an awesome product. It is very strong and if I ever move, this baby is coming with me.My garage is now organized way better than it was, and I am extremely happy with Gladiator( part of Whirlpool Corp.) for manufacturing a great product , and Home Depot for supplying quality products ,such as these.
February 14, 2015
Rated 3.0 out of 5.0 by mmmm You get NOT what's pictured
While the shelves are awesome and sturdy and deserve 5 start, Gladiator changed the design between 2013 and 2014 (I own one unit of 2013 and one of 2014). The picture in the product title shows 2013 - you'll get a different one. While the 2013 design has diamond pattern on the horizontal beams, the new design replaces diamonds with about a dozen of triangular gladiator logos and a giant GLADIATOR word spelled across each beam. This is really annoying and turns my garage into a billboard. Besides I now have two non-matching shelves (bought the first unit few month before the second unit). Also, the new version came with the paint chipped on the vertical beams in multiple places and sloppy welding in few places - the older unit did not have any of these problems.
April 14, 2014
Rated 5.0 out of 5.0 by vcbpalum Excellent Heavy Duty Shelving
Went together as advertised without the need for any tools other than a rubber mallet to seat the braces and shelves. Shelf assembly would be difficult without 2 persons, due to weight of parts. Once assembled, it can hold and enormous amount of weight. I ordered it for pickup at the local Home Depot store (to save on shipping costs) and it arrived a week earlier than promised. Store personnel helped load it into my Kia Sorrento, which is the minimum size SUV that you will need. You will need 2 people to unload due to size and weight (170 lbs). Shelving was well packaged and arrived without any damage.
June 30, 2015