Rated 3.9 out of 5 by 10
Rated 2.0 out of 5.0 by Lucy Ceiling Corroded after 4 Uses
The ceiling panel in our unit developed pits after just four uses (from the salt in the popcorn). I talked to the manufacturer, and they said that part is supposed to be stainless steel. At first they seemed eager to help me resolve the issue, but it never panned out. They gave me a bit of a runaround (slow to respond, inconsistent answers, etc.) . Finally called Home Depot, and they said I can return the thing, since I'm within 90 days of purchase.
Aside from ceiling corroding, we've had other problems. The plexi-glass door developed a small crack almost immediately. It hasn't propagated much, but it's still annoying. I inquired about that when I called about the ceiling. They only guarantee that part for 30 days (we were at 70-days), so we'd have to purchase a replacement for $30.
Also, the old maid tray never slid in and out smoothly - it's all sheet metal and the smallest dent (present when we opened the box) was enough to make the drawer stick.
We had a ton of fun with this thing, but the honeymoon is over, and it's going back.
July 5, 2014
Rated 4.0 out of 5.0 by moosemilk Very satisfied.
Assembly was easy. Product works great. Product suits our club very well.
April 7, 2015
Rated 4.0 out of 5.0 by tmasman Great popper!
Great popper! We use it in our office to liven things up every now & then. Works just as expected & is easy to use. (Shipping was a little on the long side, but no real problem there).
I like that it has separate heating element & stirring switches.
The stirring arm is a little odd... one side runs along the kettle (as expected), but the other side rides a little high... If it's turning when the popcorn is popping, then some kernels will get caught under the high side of the stirring arm, drag along the bottom, & burn. Easy enough to address: turn off the stirring arm as soon as the popping starts.
We use Act II butter/popping oil & salt & it turns out great!
August 26, 2014
Rated 5.0 out of 5.0 by jman Tis Product was easy to use and has great features
I purchased this machine for the use of popcorn during a Movie activity for the reisdents in a special needs housing buliding. The smell of fresh popcorn and the visual and hearing the popcorn pop added to the event. This product was real easy to use.
May 1, 2013
Rated 5.0 out of 5.0 by Brandon Great product for the price
The Home Depot had the best price. The popcorn machine works better than expected, and couldn't be happier....The kids love it. Shipping was also very fast!
March 27, 2013
Rated 5.0 out of 5.0 by spanky popcorn
Great product.Easy to use, makes good popcorn and easy to clean.
June 24, 2014
Rated 4.0 out of 5.0 by adrock popcorn maker
easy to use, good features, popcorn comes out great.
June 11, 2014
Rated 2.0 out of 5.0 by Monroe Dissapointing quality
I ordered this popper as a Christmas gift for my husband and we used it three or four times before it started having problems. Mainly, the plexiglass door was cracking at the handle and hinges. Also, the popper pot was nearly impossible to remove and the heating element in the bottom was scorching the stainless steel floor on the unit. I called Great Northern Popcorn to get and new door sent and they were going to charge me roughly $30, "if" it was available. I choose instead to return it to Home Depot and order a new one. I was hoping the first machine was just defective, but the second one has the same problems with the door: the plexiglass is cracking around the hinges and the door handle. We use it about twice a month in our home, so it is fairly light use and I can't fathom why it could be cracking so easily except that it is flimsy and cheap. The popper pot is easier to remove on this one but the heating element has scorched the floor of this unit as well and on this unit the bulb socket is loose so once the bulb burns out it will be impossible to replace. The other mechanisms are still functioning as they should be but once the door cracks entirely (the cracks are spreading slowly) it will be useless. I wish I had ordered a different popper, I would never purchase a product from this company again.
July 31, 2013