Rated 4.4 out of 5 by 66
Rated 4.0 out of 5.0 by Dore Great Door Closers!
They were to replace the original door closers we had for our Pella doors. Very easy replacing them.
August 16, 2016
Rated 1.0 out of 5.0 by Brian Faulty hardware damaged an expensive entry door! Do not buy.
This kit is a nightmare. I strongly advise against purchasing it.
My second set of plastic mounting brackets just broke, so I am in the market for a new system.
I initially had this installed by a contractor when he was installing my new door. Everything looked great for the first few months. I had purchased a brand new hard wood door with beautiful grain, had it stained and glossed, purchased a clear glass storm door that would show off my brand new door, and figured I would get these "heavy duty" pulls. They are "heavy duty" to the extent that they slam your storm door when you let it go, even with just one of the pulls installed. They are not heavy duty to the extent that the plastic mounting hardware LOVES to break.
My first issue arose when FedEx decided to leave a package behind the my storm door. I guess they didn't want the door to slam, so they let it closely lightly and it didn't latch. The first gust of wind that could grab the door blasted it open and snapped both mounting brackets, leaving a nice jagged plastic shiv on the end of the tension rod. By the time I got to the door, the plastic shard had gouged multiple fissures into my hardwood door.
I called Greenstar, as the plastic mounting hardware cannot be found separately, and explained my plight. They apologized for the inconvenience and set me up with replacement parts that wouldn't be available for a few weeks and I waited. New parts arrived and installed easily, but it became apparent that the accident had left a nick on the actual extension arm of the pull and it would sometimes lock open on its own. I found some online help that suggested I spin the rod and place the nick in a location that would not engage the lock....done. Fast forward two years.
I came home yesterday to find my door swinging wildly. Second set of plastic hardware was destroyed and there were nice new additions to my hardwood door again. Forget this thing. Go with something that will stay screwed to your jamb.
December 4, 2015
Rated 5.0 out of 5.0 by xyz1234 Easy application and great features.
My experience working with the online and on phone associates were excellent. The associates gave me many different options before I made the decision to purchase this product. The product comes in different colors which made my decision a lot easier. The application of the product was very simple and easy to install. Finally the product was shipped to my satisfaction and on time. Thank you so much the great service and excellent product.
March 5, 2013
Rated 1.0 out of 5.0 by vin garbage don'y buy
very poor closer kit. both only closed half way. made of plastic. returned it same day. get a Wright brand closer instead.if there was a zero star i would given it that.
December 23, 2015
Rated 4.0 out of 5.0 by Dave Touch n Hold door closer
The product is great ! The customer service is non-existent. They sent the wrong color product, except for one small part. The customer service number never answered after at least a dozen calls. Only way to get through to anyone is to call their purchase line. I sent them several emails they requested with pictures and descriptions to no avail. Only place to buy this product. Would never deal with this company ever again.
August 16, 2016
Rated 4.0 out of 5.0 by Al Door Springs
The door springs were fairly easy to install. Wish the holes would have lined up with old existing holes, but a small price to pay. Works as expected.
August 26, 2015
Rated 5.0 out of 5.0 by ceciled99 Just what my storm door needed.
I am completely satisfied with this storm door closure, works great.
September 13, 2016
Rated 4.0 out of 5.0 by Willy So Far, Good Product.
This was a replacement for my storm door. Very easy to install using existing mounting hardware and required no adjusting. I question "Heavy Duty" since there is so much plastic, but I do recommend for the ease of installation and for what it does. It does exactly what it says it will do. I like it.
September 6, 2016