Rated 3.6 out of 5 by 12
Rated 1.0 out of 5.0 by Customer500 Never again
What a disaster. It was missing the screen which was provided to me when I returned to the store with the receipt. It is still
missing the threshold sweep which I was told was not included as a part of the door. Can't believe that and am not finished researching it. Finally the lock does not work well. Often it does not turn at all and when it does turn and lock it is very difficult to unlock. Don't waste your money.
October 21, 2016
Rated 5.0 out of 5.0 by 403H Security and curb appeal: Priceless
I am absolutely delighted with my new Grisham Heritage steel entry door. It adds beauty as well as security and superior protection against wind storms. This upgrade was well worth the investment. My neighbors have been highly complimentary, too.
January 29, 2014
Rated 5.0 out of 5.0 by SSI Nice Door
Very good quality door and will enhance the look of any home plus offers some additional security.
September 6, 2016
Rated 4.0 out of 5.0 by ksncourt great door...fair handle
love the door...looks fantastic. wasn't too hard to put up. love having the optional screen or glass panels. the handle could be much better. after installation we needed to flip the handle over, seems simple enough.....but a piece was bent, and every time the door closed the latch got stuck inside the door. kudos to home depot for going out of their way to help find a replacement handle in the store so i could replace it...but i would still say, the only handles that fit this door are fairly cheaply made...i feel i will be replacing it again in the next couple of years.
June 3, 2014
Rated 1.0 out of 5.0 by Lindsay14 Beautiful but terrible experience/quality
I loved the looks of this door but the quality just isn't there. I had to take the first door back because there was a defective screw that wouldn't come out allowing us to switch the side the door opens. The second time around we went ahead and hired Home Depot to install the door out of frustration (costing me even more $$), it took the poor man over 3 hours to install this door. Now, only having the door for about 1 month, we are noticing RUST!! It is starting to rust where the weld spots are... so not only have I already been inconvenienced enough with this door, but now I have to go back to the stoor to see what is going to be done about this. For the price of this door there definitely shouldn't be rust just after one month of having it! Very disappointed and upset.
April 22, 2014
Rated 3.0 out of 5.0 by DIYgirl Love the look but hard to install
We had to switch sides so the hinges would be on the left - absolute nightmare! We had multiple screws that were stripped at the factory, drilled out two and even had to cut one off below the head. We also ran into issues with the lock hardware - it was missing (had to go back to store to get a replacement set) and didn't fit properly into the latch side of the frame. We had to cut metal out of the opening and couldn't use the latch-side hardware at all. This may have been an issue with our existing door frame but we were able to make it work. On a related note, the door comes with gold hardware but the door can also come with brushed nickel (what I actually wanted) - if you want to pay $600 for the door instead of $300. Really?? The manufacturer won't just swap out the hardware color without calling it a custom order.
March 22, 2016
Rated 4.0 out of 5.0 by Secure Nice Door
Purchased 2 of these doors. Easy to install and looks great. Only problems we had was purchasing at the store. Be careful and look to make sure hardware is in the box. One door did not have any and after going back to get the hardware one of the boxes did not have any of the screws. Had to purchase the screws separately since there were not any more doors in stock.
September 19, 2011
Rated 4.0 out of 5.0 by Lonnell It's a good door, but not great.
The door was good, had a problem with the handle, it broke within three days. However, called the company and they sent us a replacement within 2days and it works perfectly.
August 17, 2015