0688057403410

Haier

Model HPN12XCM

Internet #204712073

12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control

$379.99 /each
  • Cools rooms up to 500 sq. ft.
  • 3 fan speeds for preferred airflow
  • Includes a remote and timer for convenience

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Product Overview

The Haier 12,000 BTU Portable Air Conditioner features quiet cooling ample to cover a room of about 450 sq. ft. Also this air conditioner is capable of removing about 100 pt. of moisture for the air per day. The unit uses eco-friendly refrigerant and is free of any lead or mercury making it RoHS complaint. Included is a 46 in. window exhaust vent kit. This model also features casters, a remote with 24 hour timer.

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Customer Questions & Answers

136 Questions438 Answers

Customer Questions & Answers

12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control

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This question is from 12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
 
1 answer

Can the 5 inch diameter hose be adapted to 4-1/2 inches in diameter for my window?

This question is from 12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
Asked by
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August 30, 2016
I have an older portable air conditioner and its hose is attached through a 4-1/2 inch round diameter attachment hole that my building staff put in my casement window. Is there a way I can have this air conditioner hose adapted to fit the 4-1/2 inch round attachment my building staff put in for the older ac?
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Asked by
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August 31, 2016
Answer: 
Thank you for your question!
We do not recommend modifying the unit as this could void the warranty on your Haier product.
Thank you,
Haier America
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This question is from 12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
 
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Is there a longer vent hose available for this unit?

This question is from 12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
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August 29, 2016
I need about 12-18 inches longer than hose that comes with it
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Asked by
Somerset, NJ
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Home Improvement Profile: Other
August 29, 2016
Answer: 
I have not needed a longer one but did not notice a longer one at the online Haier parts store.
Apparently some people buy a second 48" vent hose and join it to the original one by a variety of methods. An internet search will show some examples (such as video: bsLL7fjajpk at youtube.com). Also, you can check for 5" vinyl vent hose from a variety of online vendors.
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Asked by
Mount Holly NC
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August 29, 2016
Answer: 
its a 5" diameter hose- you can probably buy an adapter and more hose and just add it on.
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This question is from 12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
 
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Remote

This question is from 12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
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August 18, 2016
I cant get the led lights to turn on on my remote. Is anything wrong with it.
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Asked by
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August 20, 2016
Answer: 
Thank you for your question!
Have you checked and replaced the batteries in the remote? Did the LED lights ever light up or have they just stopped lighting up now? If you have changed the batteries and the remote is still not working you can purchase a replacement here.
https://www.encompassparts.com/item/10165201/Haier/A2530-120-AA03/Remote_Control_Assembly
With a little more information about your Read More
Thank you for your question!
Have you checked and replaced the batteries in the remote? Did the LED lights ever light up or have they just stopped lighting up now? If you have changed the batteries and the remote is still not working you can purchase a replacement here.
https://www.encompassparts.com/item/10165201/Haier/A2530-120-AA03/Remote_Control_Assembly
With a little more information about your situation we can assist you better.
Thank you,
Haier America
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Asked by
Rosenberg, Texas.
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Home Improvement Profile: DIYer
August 19, 2016
Answer: 
Please check your battery on he remote. If it is old, replace it.. If you just replaced them, check to see if it is in the correct orientation.
If everything looks okay, remove the battery and re-install again.(may be it does not have good contact) Unplug the AC and plug it back after 1 minute. See if that helps.
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This question is from 12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
 
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My portable a/c is shut off every 30 minutes...and not coming back on

This question is from 12,000 BTU 450 sq. ft. Cool Only Portable Air Conditioner with 100 pt./Day Dehumidification Mode and LCD Remote Control
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Bahamas
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August 18, 2016
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Asked by
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August 20, 2016
Answer: 
Thank you for your question!
Can you please give us some more details about your situation? Is the unit installed in a very humid area? Does it only shut off in cooling mode? Have you tried to use it in the dehumidification mode? How do you have it installed? Is there at least 8 inches of clearance around the sides? With a little more information, we can assist you better.
Thank you,
Haier America
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Customer Reviews

Rated 4.1 out of 5 by 616 reviewers.
Rated 4.0 out of 5.0 by Great purchase Unit works as described- was placed in a 20x20 un- insulated garage- to cool the area for our dogs and also doubles as a photography studio- weather had been in the high 90's, easily brought the area down to 75-78- when allowed to run overnight to precondition the area, easily held the temp at 72-75 when outside was 99. No issues yet- I permanently installed an exhaust port on the wall. the air from this hose is very hot- its important that you seal the exhaust area so no hot air gets pulled back in the room. August 9, 2016
Rated 2.0 out of 5.0 by Problems from the get go Bought this from the positive reviews, hoping that that mine wouldnt' be one of the ones with all of the issues. Something must have happened during shipping. We got one with a cracked connector, snapped valve, scratched front. Was able to set it up fine, but then it leaked allllllll over my hardwood floors. The only way I could run it was if I put cookie sheets underneath it to catch the water. Called HD, they said to return it no problem. Called Haeirer and they were useles, tell me to empty things that this model didn't even have. Clearly the condenser isn't working. Now I have to lug this thing back to HD and wait in the 90+ degree weather a week for a new one. Not thrilled to say the least. On the plus side it did an ok job at cooling and the noise wasn't too bad. Looks nice too. August 13, 2016
Rated 3.0 out of 5.0 by Bulky and Noisy Assembly & start up was easy. It was larger (deeper) than I anticipated. The photo made it look quite thin so the location I had planned on, didn't work and I had a hard time finding a place for it. Also, I did not realize I was expected to screw the exit panel onto the window. My windows are new so I'm trying to prop the exit panel without screwing it & wrecking my new windows. It does cool fairly well. However, the unit gets very warm and is constantly turning on and off, not maintaining a constant sound. We found we are constantly turning the TV volume up and down as the unit is turning on/off while working. Our old window unit was quieter. September 6, 2016
Rated 5.0 out of 5.0 by Haier is the best portable air conditioner Haier is the best portable air conditioner to use. We have been using Haier for 10 years now and I wouldn't use any other brand of portable air conditioner we have been totally satisfied with this product which lasts about 3 years. I highly recommend Haier portable air conditioners. September 6, 2016
Rated 5.0 out of 5.0 by Great product We do not have central air and id not want the expense of putting the system in as we have hot water heat thus no air vents. This product was received within a few days of ordering. Very easy to put the vent in the window, just plug in and turn. It is quiet and very efficient cooling our living, dining and kitchen area very quickly. Has remote control and is on castors for easy moving.....It's a great buy.....Only question we have is "Why did we wait so long to buy it?" September 6, 2016
Rated 4.0 out of 5.0 by Air Conditioner review This air conditioner does a great job cooling down our medium sized room. I use a box fan to distribute the air out into other rooms. While I think the unit does a great job cooling, I wish it were quieter. I, personally, cannot sleep with this unit on because of the noise it makes when the thermostat kicks it into a higher or lower gear to regulate the temperature. That noise jolts me awake. But, i understand that it'll never be as quiet as central air. I do enjoy the timer that can be set to turn on after a few hours, or run for a few hours. In the future, I would purchase a unit that could be programmed to run at a particular time of day for a set number of hours. August 2, 2016
Rated 1.0 out of 5.0 by Unit is twice the size- width and depth with hose attachment The unit is huge. The depth and width measurement is deceptive, there is a connecting piece as well as a hose attachment, the closest the AC can get to a wall is 25" from the front, double the width to get an accurate size. The hose attachment gets hot when running the AC. Think cooling down a room while the oven is on. My less expensive window unit with 10,000 BTU in a larger room works better than this. After trying this AC in two rooms, I have to exchange it for a window unit that uses less space and cools down a room while not heating it up at the same time. August 9, 2016
Rated 2.0 out of 5.0 by Did not cool the room Easy to install and operate, but definitely did not cool the room. I measured the appropriate BTUs based on square foot, so I know it was the right match for the room size. Unfortunately, it never cooled the room below 80 degrees. September 7, 2016
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