Model # HPN12XHM

Internet #204712085

Store SKU #1001486412

Haier 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
0688057403427

Haier

12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode

  • Cools rooms up to 500 sq. ft.
  • 3 fan speeds for preferred airflow
  • Includes a remote and timer for convenience
$399.00 /each

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Product Overview

The Haier 12,000 BTU portable air conditioner and 11,000 BTU heat function features quiet operation and ample power to cover a room of about 500 sq. ft. Also it will remove about 100 pt. of moisture from the room per day. This unit also features eco-friendly refrigerant and is free of any lead and mercury making it RoHS complaint. This model also features casters, a remote 24 hour timer, and a 46 in. extended hose window exhaust kit.

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Customer Questions & Answers

44 Questions94 Answers

Customer Questions & Answers

12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode

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1 answer

Seems very loud in heat mode. Is this normal?

This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
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October 26, 2016
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Asked by
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October 27, 2016
Answer: 
Thank you for your question!
Yes, this is normal. However, if you are concerend you can call our customer support line and request to bring it in to have a service center take a look at it. 1-877-337-3639 (8:00am-8:00pm EST) customercare@haieramerica.com.
How old is the unit? If it is out of warranty there could be a diagnostic fee. Please check with the service center before you setup to bring the Read More
Thank you for your question!
Yes, this is normal. However, if you are concerend you can call our customer support line and request to bring it in to have a service center take a look at it. 1-877-337-3639 (8:00am-8:00pm EST) customercare@haieramerica.com.
How old is the unit? If it is out of warranty there could be a diagnostic fee. Please check with the service center before you setup to bring the unit it.
Thank you,
Haier America
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1 answer

How do I run the heat setting

This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
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October 25, 2016
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Asked by
New York
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Home Improvement Profile: Professional
October 25, 2016
Answer: 
Press the Mode button until the LED beneath the Heat icon illuminates.
It may take about 5 minutes for the unit to switch to heat mode initially after that it will operate normally.
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3 answers

I have a 15x13 room I want to cool is this good enough

This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
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September 24, 2016
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Asked by
New York
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Home Improvement Profile: Professional
September 26, 2016
Answer: 
This unit should be more than adequate to cool a normal room 15 x 13
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Asked by
Portland
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Home Improvement Profile: DIYer
September 24, 2016
Answer: 
Yes.
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Asked by
Portland
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Home Improvement Profile: DIYer
September 24, 2016
Answer: 
Oh yeah...I'm cooling the same size room...it gets cold...
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2 answers

Can the unit be vented through the floor of an enclosed trailer?

This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
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JAX, FL
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September 15, 2016
Using in a enclosed car trailer so I can stay with car in campgrounds during car shows.
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September 15, 2016
Answer: 
Thank you for your question!
Yes this is a possible installation because the air will go to the outside. In some cases, users want to install this into just a wall or ceiling - however because the air can't circulate properly there is a chance mold and mildew could grow behind the walls. So in your case as long as the exhaust hose vents to the outside this installation application can work. Please make Read More
Thank you for your question!
Yes this is a possible installation because the air will go to the outside. In some cases, users want to install this into just a wall or ceiling - however because the air can't circulate properly there is a chance mold and mildew could grow behind the walls. So in your case as long as the exhaust hose vents to the outside this installation application can work. Please make sure the unit is secured when moving or transporting as this unit does have wheels. Also, since this unit has a compressor please make sure it is upright. If the unit needs to be laid down, once it's back in it's upright position please allow 24 hours to pass before plugging in as this give time for the refrigerant to settle and regulate within the unit.
Thank you,
Haier America
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September 15, 2016
Answer: 
This will need to be vented through a window.
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Customer Reviews

Rated 3.7 out of 5 by 46 reviewers.
Rated 4.0 out of 5.0 by It'll do I have had it's bigger brother to help the central when the temperature goes to 100 degrees and it does the job. I also got a smaller one for the bedroom at night. However if the central goes out your stuck in one room. I went to Home Depot and they were out of the one I wanted and settled for this. It's ok and it keeps the living room tolerable around 85 to 90. I'd suggest that if you're afraid of having to use one and you're an area where the temperature soars when your central might fail that you at least get one that will cool an area twice the size. I agree with the review about it being a chore to install but it's a lot easier than installing a window unit. What I didn't appreciate is that I had to cut off 4 ft. of my garden hose for a drain tube. August 1, 2016
Rated 5.0 out of 5.0 by Good product While I have only had this product less than two months, it has performed well. When I read reviews for these types of products, I'm more interested in longevity, so this review is based more on a nearly identical unit I have been running for almost 5 years. It is the same manufacturer, identical in appearance and BTUs but does not have the heat function that this one does. It still performs flawlessly and is the reason I bought this second unit for my garage. The original unit helps cool an upstairs room during the hot Texas summers. I really like that you do not have to hook up a drain when in A/C mode. June 3, 2016
Rated 4.0 out of 5.0 by Good Shop Unit I don't find this to be too loud. I listen to the radio while I work in the shop. This helps a LOT! You really need to vent the hot air elsewhere. The cool air is great, but there is a lot more hot air coming out the back. Criticism: The vent out of the unit is 5" which is really insulting since the industry standards are either 4" or 6". The idea of a 5" vent out of the back likely is the brain child of an accountant who should be fired. The delivered solution is barely adequate if you have a venting solution within 2 to 3 feet. If you need to vent the hot air further than that, then you will have to kluge something together, and I recommend an insulated kluge since there is a LOT of HOT AIR. I'm sending mine into the attic. June 30, 2016
Rated 3.0 out of 5.0 by Underpowered unit with unimpressive build quality. While I was excited to see a12k BTU unit for such a reasonable price, it ultimately did not meet my needs or expectations. I returned it after a few days and replaced it with an LG wall unit. - Despite being rated at 12,000 BTUs, this unit failed to significantly alter the temperature in my 192 sq. ft. office. - When operating, the compressor and fan would turn on for about ten seconds, then off for awhile, then repeat the cycle indefinitely. Normally, I would think that it was power issue, but in this case the AC unit was the only thing on the circuit. - Housing feels like cheap plastic, creaked a bit whenever I moved it. Some good points: - Unit was relatively quiet. - Remote control snaps into the front of the unit, making it harder to lose. (However, who really needs a remote control for their air conditioner designed to cool a relatively small room?) July 12, 2016
Rated 4.0 out of 5.0 by I like it but it's noisy, and you have to drain it hourly if you dehumidify The product's description says it removes 100 pints of water daily in dehumidification mode. That's incorrect - it removes water automatically only in AC mode. If you dehumidify, unscrew and unplug the lower drain hole hourly, or the water overflows on the floor. It is noisy, so I have to increase the TV volume every time the compressor kicks on. It cools very well in less humid conditions than here in Georgia. Installation is tricky, but I got a sense of accomplishment when I figured it out. June 24, 2016
Rated 5.0 out of 5.0 by Works Review Works great. It keep my room cool during a Texas hot summer! June 25, 2016
Rated 4.0 out of 5.0 by Manual Lacking I bought this for our enclosed Lanai. I was concerned about needing to drain the pan. There is no clear instructions on setting up a drain line if needed. There is no instruction for dehumidification only mode. It is just a setting on the remote. I have used it in A/C mode only, setting at 81-82 degrees. Just to keep Lanai bearable. It does a good job so far. Lanai is 11 X 24 western exposure with sliding windows all around and roller curtains. I have not had to drain anything yet. I drilled a 5 inch hole through the plastic window in line with the exhaust and am venting directly from the unit, no hose attached. I ran a foam weather-stripping around the pipe to help seal it against the window. There was cosmetic shipping damage, not visible on the box. cracked plastic on rear of unit and hose fitting. May 28, 2016
Rated 5.0 out of 5.0 by Zone Cooling Pros: Overall great product. I have been zone heating my living room with an oil radiator for many years for comfort and savings. In order to keep my bedroom cooler than the rest of the house I decided to try zone cooling. Has been working great so far, the rest of the house is getting into the upper 70s with windows open, but my bedroom stays a cool 62. Not sure on the savings, but the comfort is great. Cons: The window vent assembly is pretty flexible, but to get it to fit my modern 2004 windows it took a bit of creativity and engineering using the enclosed kit. Also, while the unit vents most of the moisture through the vent, with spring rains and the accompanying humidity I am emptying a few table spoons of water per day. April 28, 2016
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