0688057403427

Haier

Model HPN12XHM

Internet #204712085

Store SKU #1001486412

12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode

$399.00 /each
  • Cools rooms up to 500 sq. ft.
  • 3 fan speeds for preferred airflow
  • Includes a remote and timer for convenience

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Product Overview

The Haier 12,000 BTU portable air conditioner and 11,000 BTU heat function features quiet operation and ample power to cover a room of about 500 sq. ft. Also it will remove about 100 pt. of moisture from the room per day. This unit also features eco-friendly refrigerant and is free of any lead and mercury making it RoHS complaint. This model also features casters, a remote 24 hour timer, and a 46 in. extended hose window exhaust kit.

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Customer Questions & Answers

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Customer Questions & Answers

12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode

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This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
 
2 answers

Cooling operation never gets below 78 degrees even when run all day)

This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
Asked by
Orange County, CA
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August 2, 2016
I bought one of these units for an exterior home office. I vented the unit, but when cooling it doesn't get below 78 F no matter what I set the temp to and even if I run it all day. My office has zero airflow, no HVAC ducts, R19 insulation all around, and when I turn on the cooling setting, if I stand next to the door casing, I can feel where warm air is coming in. It is very little, and the weather outside is only in the mid-80s, but could this little bit of air leaking in be the reason that it will not cool below 78? I bought some weather stripping, but wasn't sure if the unit needed some amount of positive air pressure to operate. Thanks in advance!
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Answers (2)

Asked by
Wylie, TX
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Home Improvement Profile: DIYer
August 9, 2016
Answer: 
I had a similar experience, and wound up going with a through-wall unit.
It sounds like your office is well-insulated - in fact, nearly hermetically-sealed. .
Remember that the AC is pulling in interior air, expelling hot air to the outside through the plastic "hose" (that I'm sure you've installed), and cool air back to the inside. Since the AC is blowing air outside, new air has to come into Read More
I had a similar experience, and wound up going with a through-wall unit.
It sounds like your office is well-insulated - in fact, nearly hermetically-sealed. .
Remember that the AC is pulling in interior air, expelling hot air to the outside through the plastic "hose" (that I'm sure you've installed), and cool air back to the inside. Since the AC is blowing air outside, new air has to come into your office from somewhere. In this case, it sounds like it's being sucked in from around the door.
While I doubt that such a small leak would have a serious impact on cooling - very few houses are really perfectly sealed - it may be forcing the AC to create a partial vacuum inside, so that it is having a hard time moving air.
But, that's just a guess. I'd recommend going with a larger unit, preferably wall- or window-mounted. Read Less
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Asked by
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August 5, 2016
Answer: 
Thank you for your question!
Can you provide some more details about how the unit it's installed and is being used?
Do you feel cold air coming out? What setting do you have it on? What size room is it? Do you have high ceilings? Are the hoses exhausting out of the room?
The answers to these questions will help us assist you better.
Thank you,
Haier America
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This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
 
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Will this product be effective to cool a screened in porch area that is about 650 sq ft?

This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
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July 29, 2016
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Answer (1)

Asked by
North Florida
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August 1, 2016
Answer: 
No
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This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
 
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Can you run each mode independently?

This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
Asked by
San Antonio, TX
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July 7, 2016
For example, can you run the a/c mode without the dehumidification running?
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Asked by
Portland
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Home Improvement Profile: DIYer
July 8, 2016
Answer: 
Yes....
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July 8, 2016
Answer: 
Yes, the modes can be run independently.
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This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
 
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wont restart

This question is from 12,000 BTU Cool and Heat Portable Air Conditioner with 100 Pints per Day Moisture Removal in Dehumidification Mode
Asked by
Strongsville,Ohio
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June 14, 2016
I lost the manual so i dont know what problem flashing "stop" means
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Answer (1)

Asked by
New York
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Home Improvement Profile: Professional
June 20, 2016
Answer: 
The unit has a tank built into the unit which must be emptied periodically. The front panel display will show STOP indicating that the water tank is full and needs to be emptied. The unit will not run until the tank is emptied. An alternate solution would be to use a hose to drain the unit automatically. Please remove the water reservoir and inspect the float switch for signs of debris or something that Read More
The unit has a tank built into the unit which must be emptied periodically. The front panel display will show STOP indicating that the water tank is full and needs to be emptied. The unit will not run until the tank is emptied. An alternate solution would be to use a hose to drain the unit automatically. Please remove the water reservoir and inspect the float switch for signs of debris or something that is not allowing the float to move smoothly. Additionally check the floatation material for indications the float is not acting as a float, If all of the above are correct, please contact Haier America at 1-877-337-3639 or visit http://www.haier.com/us/servicesupport/repairs/ for self-help service. Read Less
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Customer Reviews

Rated 3.7 out of 5 by 46 reviewers.
Rated 4.0 out of 5.0 by It'll do I have had it's bigger brother to help the central when the temperature goes to 100 degrees and it does the job. I also got a smaller one for the bedroom at night. However if the central goes out your stuck in one room. I went to Home Depot and they were out of the one I wanted and settled for this. It's ok and it keeps the living room tolerable around 85 to 90. I'd suggest that if you're afraid of having to use one and you're an area where the temperature soars when your central might fail that you at least get one that will cool an area twice the size. I agree with the review about it being a chore to install but it's a lot easier than installing a window unit. What I didn't appreciate is that I had to cut off 4 ft. of my garden hose for a drain tube. August 1, 2016
Rated 4.0 out of 5.0 by Good Shop Unit I don't find this to be too loud. I listen to the radio while I work in the shop. This helps a LOT! You really need to vent the hot air elsewhere. The cool air is great, but there is a lot more hot air coming out the back. Criticism: The vent out of the unit is 5" which is really insulting since the industry standards are either 4" or 6". The idea of a 5" vent out of the back likely is the brain child of an accountant who should be fired. The delivered solution is barely adequate if you have a venting solution within 2 to 3 feet. If you need to vent the hot air further than that, then you will have to kluge something together, and I recommend an insulated kluge since there is a LOT of HOT AIR. I'm sending mine into the attic. June 30, 2016
Rated 3.0 out of 5.0 by Underpowered unit with unimpressive build quality. While I was excited to see a12k BTU unit for such a reasonable price, it ultimately did not meet my needs or expectations. I returned it after a few days and replaced it with an LG wall unit. - Despite being rated at 12,000 BTUs, this unit failed to significantly alter the temperature in my 192 sq. ft. office. - When operating, the compressor and fan would turn on for about ten seconds, then off for awhile, then repeat the cycle indefinitely. Normally, I would think that it was power issue, but in this case the AC unit was the only thing on the circuit. - Housing feels like cheap plastic, creaked a bit whenever I moved it. Some good points: - Unit was relatively quiet. - Remote control snaps into the front of the unit, making it harder to lose. (However, who really needs a remote control for their air conditioner designed to cool a relatively small room?) July 12, 2016
Rated 5.0 out of 5.0 by Good product While I have only had this product less than two months, it has performed well. When I read reviews for these types of products, I'm more interested in longevity, so this review is based more on a nearly identical unit I have been running for almost 5 years. It is the same manufacturer, identical in appearance and BTUs but does not have the heat function that this one does. It still performs flawlessly and is the reason I bought this second unit for my garage. The original unit helps cool an upstairs room during the hot Texas summers. I really like that you do not have to hook up a drain when in A/C mode. June 3, 2016
Rated 4.0 out of 5.0 by I like it but it's noisy, and you have to drain it hourly if you dehumidify The product's description says it removes 100 pints of water daily in dehumidification mode. That's incorrect - it removes water automatically only in AC mode. If you dehumidify, unscrew and unplug the lower drain hole hourly, or the water overflows on the floor. It is noisy, so I have to increase the TV volume every time the compressor kicks on. It cools very well in less humid conditions than here in Georgia. Installation is tricky, but I got a sense of accomplishment when I figured it out. June 24, 2016
Rated 5.0 out of 5.0 by Works Review Works great. It keep my room cool during a Texas hot summer! June 25, 2016
Rated 4.0 out of 5.0 by Manual Lacking I bought this for our enclosed Lanai. I was concerned about needing to drain the pan. There is no clear instructions on setting up a drain line if needed. There is no instruction for dehumidification only mode. It is just a setting on the remote. I have used it in A/C mode only, setting at 81-82 degrees. Just to keep Lanai bearable. It does a good job so far. Lanai is 11 X 24 western exposure with sliding windows all around and roller curtains. I have not had to drain anything yet. I drilled a 5 inch hole through the plastic window in line with the exhaust and am venting directly from the unit, no hose attached. I ran a foam weather-stripping around the pipe to help seal it against the window. There was cosmetic shipping damage, not visible on the box. cracked plastic on rear of unit and hose fitting. May 28, 2016
Rated 1.0 out of 5.0 by poor design Wish i had never bought. The problem is it needs to blow air outside which creates a vacumn inside your house drawing hot air inside from where ever it can. So one room is cool and rest just get hotter. Big waste of $400. I dont recommend any stand alone "portable ac" and im sure any ac guys would agree June 1, 2016
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