Rated 2.0 out of 5 by 21
Rated 1.0 out of 5.0 by ittybitty Horrible Machine, Worse Customer Service
I can't even begin to tell you how horrible this washer/dryer is.... but what's worse is Haier's customer service. Dryer stopped working after only a few months, took almost 5 months to get a replacement unit. The dryer function in the new one went out in less than 1 week. We kept the machine as only a washer and had to purchase a separate compact dryer. It has only been 3 years with the replacement unit and the motor went completely out. Rather than going through the absolute nightmare of dealing with Haier again, we just had to spend another $1000 on a new washer. Stay away... far, far away from this machine and brand.
May 29, 2014
Rated 1.0 out of 5.0 by NYCresident Don't do it buyer from nyc
I bought this washer/dryer combo for my small one bedroom apartment and it only worked for about 3 weeks then it stopped drying. I immediately took it back to the store and got a refund I even did my research and read that this product was horrible but like most idiots I had to learn for myself so take this info that I have bestowed apon you and do with it as you will
June 2, 2015
Rated 1.0 out of 5.0 by Smitty281 Very poor performance and quality
I rent a 2 bedroom apartment above my landlord who installed this washer/dryer combo for us. From the beginning we've had problems with this unit.
Firstly, it doesn't dry the clothes all the way, and the clothes are permanently wrinkled. Because the clothes don't dry we end up having to do several drying cycles which defeats the purpose of energy efficiency.
Secondly, the unit leaks during the washing cycle. The seal doesn't properly close and even doing a cycle without clothes it leaks a significant portion of water.
All in all, this unit is a great idea, looks great, but performs poorly.
February 14, 2014
Rated 1.0 out of 5.0 by Homa Piece of Junk
This piece of junk does not worth a dime. Stay away by all mean from this company's product.
April 14, 2015
Rated 1.0 out of 5.0 by Tompatrick worst buying
i bought last year, in one year it stopped working, i called customer service, they said warranty expired. i lost my money and itz not working after just 1 year.
April 29, 2015
Rated 1.0 out of 5.0 by Gragg Beware! Not a quality product.
I have a duplex that only has 110 available for a washer and dryer unit. I purchased two of these units inn January of 2012. Luckily I also purchased a four year extended warranty through Amazon called Canopy Warranty. Prior to the first year being up, Haier replaced one of the units because there are no repairman that understand how to fix the unit. During the second year the unit e in the other duplex went out. Canopy deemed it unrepairable and sent me a check for the purchase price of the unit. I've just had a repairman out for the first unit that was replaced. He "repaired it" left and we received the same code as before he repaired it. Waiting for another repair visit. I would not recommend this unit to anyone. If you do purchase it, make sure you buy an extended warranty.
June 29, 2014
Rated 5.0 out of 5.0 by Eric Hang dry when done.
When we used one of these in an small apartment rental for a month it was perfect - so much better than lugging 100lbs of laundry down 4 flights of stairs (or to the laundromat). This kind of dryer is NOT SUPPOSED TO DRY CLOTHES like your standard American style dryer -- rather that get the excess water out so you can hang your clothes to dry without it dripping or taking forever. One or two loads dries fine indoors after being hung to dry. An added benefit is your clothes will last longer not being heated by a harsh dryer, likewise your delicates fair well. These are very common in Europe and perfect for small apartments. The downside is your clothes are not immediately dry and wearable and you will still need to take large items like comforters to a full size washing machine.
January 3, 2014
Rated 2.0 out of 5.0 by steley decent product , very poor service from haier
the washer worked ok for 8 months contacted haier ,over 10 days has passed still do not have an appointment for repair, good appliance terrible service
November 21, 2014